Hotels near Upper Pump Room

"Room was small and becoming a bit worn, looking old. Towels were thin and not very water absorbent. Breakfast was pretty good. IMHO not worth the price."

"Well by far the most bizaare check ins ever!!! The staff were lovely. The rooms were clean and comfortable. A few problems with checking in, we were given a key to a room already in use. But overall it was fine for a night. Bar was noisy wnd rhere was a lot of banging which wadnt heloful with a 4am start. Shame tou couldnt book without breakfast. "

"I gave the hotel a chance to respond to my enquiries but no response so here we go. Had a work party check into this hotel in March late at night and used car park as always have done. A week later received a Smart Parking fine from this hotel. Messaged the hotel via booking app and also appealed to Smart Parking to advise that we stayed at hotel. Hotel did not respond. Smart Parking rejected my appeal. I then called hotel and advised to send an email to reception. 2 days later no response. Just to clarify - when checking in, there was not 1 mention of having to pay for parking at the hotel now. Checking in after 10pm and leaving again at 04:30 in the morning, the signs were not clearly visible. "

"Big on atmosphere. You feel like you’re in a Scottish Laird’s castle. But you sacrifice some modern amenities. No elevator means hauling your luggage up the stairs."

"I pre-booked the hotel weeks before I traveled. The website said that the retreat house had restaurants, lounge, and bar amenities that I thought would be useful for my stay. The restaurant was not opened when we arrived. The bar//lounge had no staff. We asked the only employee we ever saw when the restaurant would be open and she said it’s only open for breakfast. We came downstairs in the morning at 8:30. The sign on the dining room said that breakfast was served at eight to ten. No one to be found anywhere a ghost town. Our room was on the third floor and there was absolutely no water pressure in the shower. There was no television and the Wi-Fi was intermittent. The windows weren’t insulated and it was cold, even though it had been a sunny day. My traveling companion turned the heater on, but she never did get warm. The listing on the website looks like a magnificent place and we were really looking forward to a wonderful comfortable stay but we never had any contact with service personnel or employees that made us feel welcome no greetings no goodbye very very odd."

"Pleasant place to stay in a charming place in an amazing part of the world"

"Good breakfast "

"This hotel is very convenient to many locations. Pubs, gardens, walking trails. Older but very comfortable amenities. "

"Nil"