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Best Western Plus Burnaby Hotel

2.5 star property

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Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Lobby
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Pet-friendly
The current price is S$250
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Blackout curtains
Separate bedroom
Sofa bed - double
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Blackout curtains
Separate bedroom
Sofa bed - double
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Separate bedroom
Sofa bed - double
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Blackout curtains
Separate bedroom
Sofa bed - double
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed
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About the area

Map
5411 Kingsway, Burnaby, BC, V5H2G1

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.8 km
  • Crystal Mall - 19 min walk - 1.6 km
  • Burnaby Lake Park - 6 min drive - 4.9 km
  • Port of Vancouver - 13 min drive - 11.7 km
  • Canada Place Cruise Ship Terminal - 18 min drive - 14.2 km

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver International Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪88 Noodle House - ‬8 min walk
  • ‪Maruhachi Ra-men - ‬4 min walk
  • ‪Joyful Seafood Restaurant - ‬5 min walk
  • ‪Ki Tea House Cafe - ‬8 min walk

About this property

Best Western Plus Burnaby Hotel

Eco-certified hotel near Metropolis at Metrotown
A free breakfast buffet, dry cleaning/laundry services and a fireplace in reception are just a few of the amenities provided at Best Western Plus Burnaby Hotel. The on-site restaurant, Jin Jiang Shanghai, offers lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), express check-out and luggage storage
  • A vending machine, a computer station and smoke-free property
  • Multilingual staff, a 24-hour front desk and a lift
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All 132 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch HDTVs with premium channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 10 per night)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

Is Best Western Plus Burnaby Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 20 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of 25 Jun, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on 29 Jun, 2025 start from S$250.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Burnaby Hotel?

Self-parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Best Western Plus Burnaby Hotel?

Check-in start time: 4 PM; check-in end time: midnight. Early check-in is available for a fee of CAD 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Burnaby Hotel?

Checkout is at 11 AM. Late checkout is available for CAD 20 (subject to availability).

Where is Best Western Plus Burnaby Hotel located?

Located in the heart of Burnaby, this eco-certified hotel is within 1 mile (2 km) of Metropolis at Metrotown, Crystal Mall and Deer Lake. Central Park and British Columbia Institute of Technology are also within 2 miles (3 km). Royal Oak Station is 10 minutes by foot and Metrotown Station is 20 minutes.

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Best Western Plus Burnaby Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1132 reviews
Rating 8 - Good. 352 out of 1132 reviews
Rating 6 - Okay. 118 out of 1132 reviews
Rating 4 - Poor. 37 out of 1132 reviews
Rating 2 - Terrible. 23 out of 1132 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Very friendly staff at both check in and at breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Amin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and Friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a short stay
Stayed 1 night in May 2025

10/10 Excellent

Lyndsay

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and spacious rooms. Bed was very comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Jiangyuan

Liked: Cleanliness, property conditions & facilities
We have been stayed there for one week. Very good room cleaning service. All staffs are nice and lots restaurants walking to reach, very convenient
Stayed 7 nights in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly during check-in.
Stayed 1 night in May 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and excellent service. All staff are respectful and helpful. Rooms are simple and outdated but super clean and comfortable
Stayed 1 night in Jun 2025

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
In an overall was good
Stayed 6 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious, lobby was clean and inviting. Staff were courteous and helpful. The complimentary breakfast was a great selection of hot and cold items. I'd stay again if in the area. Sadly, the pool, however inviting it looked, was not open for use. Possibly just time of year.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very friendly staff
Stayed 2 nights in Apr 2025

6/10 Okay

Jing

Liked: Cleanliness
Walls were too thin, could hear people next door, the staff very friendly, good room service, who always provided extra utilities. The breakfast was a bit repetitive. The A/c, fridge and coffee machine were too loud, disrupted some sleep. But overall, it was worth the stay and price
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohamad shafiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always so friendly whenever I stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Was a goog experience, clean, Easy connection, kindly staff
Stayed 4 nights in May 2025

8/10 Good

LOLITA G

Breakfast was better than I expected, clean and organize
Stayed 3 nights in May 2025

8/10 Good

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Done
Stayed 2 nights in Jun 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with helpful staff and very convenient for our visit with family
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was much easier and less expensive than my previous stays at the Holiday Inn Express at Metrotown.
Stayed 2 nights in Apr 2025

6/10 Okay

Erwina

The property was being renovated so there were not a lot of room choices and the surroundings were unkept
Stayed 1 night in Jun 2025

8/10 Good

Maryanne

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfy. No rugs in room, no heavy perfumes. Good for people with allergies.
Stayed 1 night in May 2025

8/10 Good

Deren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in were great.
Stayed 1 night in Mar 2025

6/10 Okay

Jen

Had to pay 13.00 for daily parking. Pool was closed. Taxed for everything
Stayed 2 nights in Jun 2025

6/10 Okay

Susanna

Liked: Cleanliness, property conditions & facilities
Property location is convenient. However, staffs not very helpful. When we requested for luggage storage cause I had a late flight on the check out day, hotel staff replied a big group is coming and no secure space for us to store our luggage, finally our luggage were placed at a public area at the hotel lobby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Bed made and towels replaced daily was very nice. It was quiet, the air conditioner worked well and the blackout curtains ensured we didn’t wake up at 6 when it got bright outside. We had vouchers for a hot breakfast which was very good. We used the laundry facilities and that worked well too. The floor in our room must be on a slight slant as the drawers in the chest kept opening. I had to ask for a hair dryer.
Stayed 7 nights in Jun 2025