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Overview of Pinnacle Hotel at the Pier

Photo gallery

Featured image
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
VIP Access

Pinnacle Hotel at the Pier

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationLonsdale Quay Market4 min walk
    Popular LocationLonsdale Quay Seabus Terminal5 min walk
    Popular LocationWaterfront Park6 min walk
    AirportVancouver, BC (YVR-Vancouver Intl.)43 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Mountainside

    Photos of Standard Room, 1 King Bed, Mountainside

    4.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Standard Room, 2 Double Beds, Mountainside

    Photos of Standard Room, 2 Double Beds, Mountainside

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Superior Room, 1 King Bed (Partial Harbourview)

    Photos of Superior Room, 1 King Bed (Partial Harbourview)

    4.3/5 guest room rating

    Room amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details

  • Superior Room, 2 Double Beds (Harbourview)

    Photos of Superior Room, 2 Double Beds (Harbourview)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Superior Room, 1 King Bed (Harbourview)

    Photos of Superior Room, 1 King Bed (Harbourview)

    4.6/5 guest room rating

    Room amenities

    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More details

  • Junior Suite, 1 King Bed with Sofa bed, Mountainside

    Photos of Junior Suite, 1 King Bed with Sofa bed, Mountainside

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Room, 1 King Bed, Terrace, Mountainside

    Photos of Room, 1 King Bed, Terrace, Mountainside

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Studio Suite, 1 King Bed with Sofa bed, Mountainside

    Photos of Studio Suite, 1 King Bed with Sofa bed, Mountainside

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Room, 1 King Bed, Terrace, View

    Photos of Room, 1 King Bed, Terrace, View

    Room amenities

    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

North Vancouver

Pinnacle Hotel at the Pier is located by the ocean and in an area with great shopping. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and some of the area's activities can be experienced at Vancouver Waterfront and Grouse Mountain. Vancouver Aquarium and TELUS World of Science are not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. Guests love the hotel's central location.
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Popular Location

What's nearby

  • Lonsdale Quay Market - 4 min walk
  • Lonsdale Quay Seabus Terminal - 5 min walk
  • Waterfront Park - 6 min walk
  • Lions Gate Hospital - 2 min drive
  • Port of Vancouver - 26 min drive

Getting around

  • Rupert Station - 11 min drive
  • Vancouver Waterfront Station - 12 min drive
  • Vancouver International Airport (YVR) - 43 min drive

Restaurants

  • Where to eat
  • The Lobby Restaurant โ€“ Restaurant with a bar. Serves breakfast, brunch, lunch and dinner. Kids' menu available.
  • Pier 7 Restaurant โ€“ Ocean-view restaurant with a bar. Serves brunch, lunch and dinner.

About this property

Pinnacle Hotel at the Pier

Romantic North Vancouver hotel in Lower Lonsdale, walk to Lonsdale Quay Market
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 106 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and microwaves. Guests will also find iPod docking stations, minibars and room service (during limited hours).
Pinnacle Hotel at the Pier offers 106 forms of accommodation with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 26.00 per day; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • On-site parking includes off-street options

Food and drink

  • Breakfast available for a fee: CAD 10-18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free bike hire
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Finnish
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (8000 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per day (maximum CAD 75 per stay)
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 10 and CAD 18 per person (approximately)
  • Self-parking fee: CAD 26.00 per day (in/out privileges)
  • Pet fee: CAD 25 per pet, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

Can I cancel my reservation for free at Pinnacle Hotel at the Pier and receive a full refund?
Yes, Pinnacle Hotel at the Pier offers free cancellation on select room rates, because flexibility matters! Please refer to Pinnacle Hotel at the Pier cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pinnacle Hotel at the Pier?
As of 7 Mar,2021, prices found for a 1-night stay for 2 adults at Pinnacle Hotel at the Pier on 8 Mar,2021 start from SG$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Pinnacle Hotel at the Pier have a pool?
Yes, this property has an indoor pool.
Is Pinnacle Hotel at the Pier pet-friendly?
Yes, this property allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per day.
How much is parking at Pinnacle Hotel at the Pier?
Self-parking is available for CAD 26.00 per day.
What time is check-in at Pinnacle Hotel at the Pier?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Pinnacle Hotel at the Pier?
Checkout is at 11 AM.
Where is Pinnacle Hotel at the Pier located?
Located in Lower Lonsdale, this romantic hotel is within 1 mile (2 km) of Lonsdale Quay Seabus Terminal and Lonsdale Quay Market. Vancouver Waterfront and Granville Street are also within 3 miles (5 km). Waterfront Metro Station is 29 minutes by foot and Vancouver Waterfront Station is 26 minutes.
4.5
Wonderful
Rating 5 - Excellent. 634 out of 982 reviews
5 - Excellent 65%
Rating 4 - Good. 271 out of 982 reviews
4 - Good 28%
Rating 3 - Okay. 48 out of 982 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 982 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 982 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a dog bed and water bowl in the room on arrival for my dog. The room was clean and spacious. All staff were super friendly and helpful. Would definitely stay again.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fabulous. So much to do within walking distance. Probably the only thing I'd like is that there would be a coffeemaker in the room. However, there was complementary coffee in the lobby. Great stay and will definitely stay here the next time I visit North Vancouver.
Stayed 3 nights in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities
Friendly staff, great room with balcony... great location.
Stayed 2 nights in Feb 2021

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Loved the location Their protocol for covid was good Very clean
Stayed 1 night in Feb 2021

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Awful experience. Came here specifically for a good night sleep away from construction noise at home..... for starters, the mattress had a sinkhole and is obviously nearing its end. Then the first alarm, not set by us, went off at 5am FULL BLAST. Then the tractor trailers started and never stopped on the street beside our window. Then another alarm on a second alarm clock at 7am. The blackout curtains were anything but, so the room was bright. And for some reason, unrelated to sleep.... no cold water, only hot on both taps. If sleep is important to you, this is NOT the hotel. Will not return.
Stayed 1 night in Feb 2021

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