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Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.5/5 Wonderful
994 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationVancouver Waterfront17 min drive
Popular LocationCanada Place22 min drive
Popular LocationPort of Vancouver25 min drive
AirportVancouver, BC (YVR-Vancouver Intl.)41 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed (Harbourview)

    4.7/5 guest room rating

    Room amenities

    • Harbour view
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed (Harbourview)
  • Superior Room, 2 Double Beds (Harbourview)

    Room amenities

    • City view
    • Sleeps 4
    More detailsSuperior Room, 2 Double Beds (Harbourview)
  • Junior Suite, 1 King Bed with Sofa bed, Mountainside

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed with Sofa bed, Mountainside
  • Studio Suite, 1 King Bed with Sofa bed, Mountainside

    Room amenities

    • City view
    • Sleeps 4
    More detailsStudio Suite, 1 King Bed with Sofa bed, Mountainside
  • Room, 1 King Bed, Terrace, Mountainside

    Room amenities

    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Terrace, Mountainside
  • Room, 1 King Bed, Terrace, View

    Room amenities

    • Harbour view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Terrace, View
  • Standard Room, 1 King Bed, Mountainside

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Mountainside
  • Standard Room, 2 Double Beds, Mountainside

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsStandard Room, 2 Double Beds, Mountainside
  • Superior Room, 1 King Bed (Harbourview)

    4.5/5 guest room rating

    Room amenities

    • Partial ocean view
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed (Harbourview)

About this area

North Vancouver

Pinnacle Hotel at the Pier is located by the ocean and in an area with great shopping. Harbour Centre and Robson Square are notable landmarks, and the area's natural beauty can be seen at Vancouver Waterfront and English Bay Beach. Check out an event or a game at Pacific Coliseum, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing. Our guests love the hotel's central location.

Visit our North Vancouver travel guide
Map
Popular Location

What's nearby

  • Pacific Coliseum - 14 min drive
  • Vancouver Waterfront - 17 min drive
  • Vancouver Convention Centre - 22 min drive
  • Canada Place - 22 min drive
  • Port of Vancouver - 25 min drive

Getting around

  • Rupert Station - 11 min drive
  • Vancouver Waterfront Station - 12 min drive
  • Vancouver, BC (YVR-Vancouver Intl.) - 41 min drive

Restaurants

  • Where to eat
  • The Lobby Restaurant – Restaurant with a bar. Serves breakfast, brunch, lunch and dinner. Kids' menu available.
  • Pier 7 Restaurant – Ocean-view restaurant with a bar. Serves brunch, lunch and dinner.

About this property

Pinnacle Hotel at the Pier

Romantic North Vancouver hotel in Lower Lonsdale, walk to Lonsdale Quay Market
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 106 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and microwaves. Guests will also find iPod docking stations, minibars and room service (during limited hours).
Pinnacle Hotel at the Pier offers 106 forms of accommodation with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: CAD 26.00 per day

Food and drink

  • Breakfast available for a fee: CAD 10-18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free bike hire
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (8000 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per day (maximum CAD 75 per stay)
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 10 and CAD 18 per person (approximately)
  • Self-parking fee: CAD 26.00 per day (in/out privileges)
  • Pet fee: CAD 25 per pet, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Pinnacle Hotel at the Pier and receive a full refund?
Yes, Pinnacle Hotel at the Pier offers free cancellation on select room rates, because flexibility matters! Please refer to Pinnacle Hotel at the Pier cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
Yes, this property allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per day.
How much is parking at Pinnacle Hotel at the Pier?
Self-parking is available for CAD 26.00 per day.
What time is check-in at Pinnacle Hotel at the Pier?
Check-in begins at 3:00 PM.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is Pinnacle Hotel at the Pier located?
Located in Lower Lonsdale, this romantic hotel is within 1 mile (2 km) of Lonsdale Quay Seabus Terminal and Lonsdale Quay Market. Vancouver Waterfront and Granville Street are also within 3 miles (5 km). Waterfront Metro Station is 29 minutes by foot and Vancouver Waterfront Station is 26 minutes.

Guest reviews

Overall score and ratings for Pinnacle Hotel at the Pier

4.5
Wonderful
5 - Excellent
635
4 - Good
277
3 - Okay
49
2 - Mediocre
24
1 - Poor
9
4.7
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.6
Property condition

2/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location, close to the Seabus if you want to access downtown without staying there. The market is also a great place, thought during COVID many of the vendors were still closed.

    Stayed 3 nights in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hotel was super clean, all staff wore masks lobby restaurant service was great as was the food, overall great place to stay would definitely recommend to anyone.

    Stayed 2 nights in Jun 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Great service. Great property. Gorgeous view. The restaurant downstairs is great as well.

    Stayed 2 nights in Jun 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jun 2020