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Alena

Room with kitchenette, steps from Doge's Palace

Photo gallery for Alena

In-room dining
Interior detail
Living room
Private kitchen
2 bedrooms, iron/ironing board, free WiFi, bed sheets

Reviews

6.0 out of 10

Entire apartment

2 bedroomsSleeps 465 sq m

Popular amenities

  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Alena

Room with kitchenette, steps from Doge's Palace
This smoke-free property features free Wi-Fi in public areas. The accommodation provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a washing machine and an electric kettle. Housekeeping is available once per stay.
Guest accommodation at this property offers a hairdryer and an iron/ironing board. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and bidets.

This Venice property provides complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided once per stay.

Languages

English, French, Italian, Spanish

Add dates for prices

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Alena Apartment Venice
Alena Venice
Alena Venice
Alena Apartment
Alena Apartment Venice

About the area

Map
Castello 4598 Ramo e Corte Michiel, Venice, VE, 30122

What's nearby

  • St. Mark's Square - 3 min walk - 0.3 km
  • Doge's Palace - 3 min walk - 0.3 km
  • St. Mark's Basilica - 4 min walk - 0.3 km
  • Rialto Bridge - 8 min walk - 0.7 km
  • Grand Canal - 26 min drive - 3.1 km

Restaurants

  • ‪Rossopomodoro Venezia San Marco - ‬3 min walk
  • ‪Ristorante Principessa - ‬3 min walk
  • ‪Bacaro Risorto - ‬2 min walk
  • ‪Bellavista Gelateria Bar - ‬4 min walk
  • ‪Osteria da Bacco SNC - ‬1 min walk

Frequently asked questions

Is Alena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alena?

Alena doesn't offer parking.

What time is check-in at Alena?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Alena?

Checkout is at 10 AM.

Where is Alena located?

Located in Castello, this property is steps away from Bridge of Sighs and Doge's Palace. St. Mark's Square and St. Mark's Basilica are also within 5 minutes. Venice Santa Lucia Station is 29 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 29 minutes.

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Alena Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

No Air condition and Lousy Customer Service

The apartment is okay however the aircondition is not working at all. Given the temperature at Venice that is really hot, it would have been great if they fixed the air conditioned on time or could have checked if its working or not. We called the following day in the morning to report the issue and was responded that they look into it. When we cane home around 6pm, we found out that nobody came to fix it. We called and again and was told that there is no more maintenance guy to fix at that time. What a lousy service. We stayed at this apartment with no air condition at all and some electrical outlets not working as well.
Stayed 2 nights in Sep 2019