Room service – dining

Reviews of Residenza A Tribute To Music

Residenza A Tribute To Music
Castello 4127, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 263 out of 540 reviews" "
Rating 8 - Good. 200 out of 540 reviews" "
Rating 6 - Okay. 45 out of 540 reviews" "
Rating 4 - Poor. 22 out of 540 reviews" "
Rating 2 - Terrible. 10 out of 540 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with group
Liked: Amenities
Highly recommend booking the room with the roof terrace, it was so lovely to have this space! The air conditioning wasn’t working which was a little bit of a let down for us, but reception found us an excellent electric fan. Great location and the whole place was soooo clean! Would stay again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jessy, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists are really nice and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Great service. Incredible view from balcony.
Stayed 2 nights in Dec 2023

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
Very central hotel, within walking distance of St Marks Square. Staff were fantastic, extremely knowledgeable and helpful
Stayed 1 night in Oct 2023

6/10 Okay

Sunita

Travelled with partner
Liked: Cleanliness, staff & service
This property is in an amazing location, a 10min walk to st marks square. Bed was comfortable the only down point is the shower, no water pressure and just lukewarm water.
Stayed 3 nights in Sep 2023

6/10 Okay

Ye

Air conditioning is not working properly, carpet very old
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
A total disappointment!
The image shows a rooftop deck with a bottle of wine on the table. There is NO deck or outdoor space, only a tiny, tired lobby without windows. Breakfast is included, but served in your room. There is no breakfast room which was not disclosed. Envisioned breakfast on the deck overlooking the lagoon and a cocktail on the deck in the evening. Instead had to sit on the bed to eat. Bathroom needed an update and the tub did not drain. Staff helpful and friendly.
Stayed 2 nights in Jul 2023

8/10 Good

Daiana

Liked: Staff & service
Disliked: Cleanliness

10/10 Excellent

Rebecca

Stayed 3 nights in Oct 2022

8/10 Good

lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very very old , the bed is uncomfortable,,except this, nothing can complain with the price compare with other hotels in this area really.
Stayed 2 nights in Oct 2022

8/10 Good

Kinsa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly.
Stayed 1 night in Sep 2022

8/10 Good

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Small hotel. Room needs an update.
Stayed 2 nights in Sep 2022

8/10 Good

Emilia

Liked: Cleanliness, staff & service
Disliked: Amenities
Comfortable for a weekend in Venice. Great location for Biennale.
Stayed 2 nights in Aug 2022

6/10 Okay

Lakshmi

Travelled with family
Liked: Staff & service
Very centrally located to everything. Property is very run down, not kept up. Rooms are small.
Stayed 1 night in Jul 2022

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Great location, staff was knowledgeable and extremely helpful. Room was beautiful and really enjoyed the balcony view. Would absolutely stay there again.
Stayed 1 night in Jun 2022

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing view of the lagoon!
Stayed 3 nights in May 2022

10/10 Excellent

Patrick

Stayed 1 night in May 2022

10/10 Excellent

Violetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to everything you need. Water bus just steps away.
Stayed 5 nights in Apr 2022
Response from Gaia on 12 Apr,2022
Dear Violetta, We are very grateful for your positive review and for the time you spent to share your experience at our Residenza. We are happy to read that you enjoyed your stay and will wait to be welcoming you in Venice soon. Residenza A Tribute To Music Team

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really liked the location and the staff was excellent. Will stay here again. I did find receipts from a previous client in the bedside table drawer, so cleaning wasn't perfect but overall, it was a clean and pleasant looking room.
Stayed 3 nights in Sep 2020
Response from Marco on 23 Sept,2020
Thank you for your feed back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from Gaia on 10 Mar,2020
Dear Guest, Thank you so much for taking time to review our hotel. Your feedback is definitely our main satisfaction and we really hope to welcoming you again in your next trip to Venice. Best regards Gaia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Gaia on 4 Mar,2020
Thank you so much for taking time to review our hotel. We work hard to ensure our guests' stay as pleasant as possible, and your satisfaction is our best goal

10/10 Excellent

Farshad, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic rooms are large and clean. Extremely friendly and helpful staff. Great location in venice, everything worth doing is in walking distance.
Stayed 4 nights in Feb 2020
Response from Marco on 21 Feb,2020
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place !
Great place to stay, perfect location and very helpful staff....Thank you!!!.
Stayed 2 nights in Feb 2020
Response from Serena on 5 Feb,2020
Thank you very much! Your opinion is very important for us. Kind regards, The Hotel Management

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we had a STUNNING VIEW to wake up to on my husband's birthday! I would definitely come here again! Loved Venice and loved A Tribute to Music! ❤🎵🎶
Stayed 3 nights in Jan 2020
Response from Serena on 30 Jan,2020
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing locstion and the lagoon view was awesome. Very friendly staff.
Stayed 2 nights in Dec 2019
Response from marco on 13 Jan,2020
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved how this property was so close to everything, could walk everywhere in Venice so no bus pass needed! Beautiful view of the lagoon from our room, especially at sunrise. Staff were extremely helpful in terms of advice to get around the city and no communication issue!
Stayed 2 nights in Nov 2019
Response from marco on 8 Dec,2019
thank you for your review

10/10 Excellent

Amberlyn, Charleston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived around 5 in the afternoon, I was welcomed by Josep. He was what made my stay so welcoming. He welcomed me, helped me get checked in, helped me carry my huge bag up to my room, and helped me with picking a place to eat and recommending anything and everything I asked for. The room was very clean, with the best view.
Stayed 2 nights in Nov 2019
Response from marco on 8 Dec,2019
thank you for your review

10/10 Excellent

morten

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from marco on 22 Nov,2019
thank you for your high score review

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019
Response from marco on 22 Nov,2019
thank you for your high score review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is ideal, the airport transfer dock is a 2 min walk away and there are so many little shops and restaurants close by. Dindo at the front desk was great, he helped us out when we got lost trying to find the hotel the first night and he was more than happy to get us anything we needed during our stay; wine glasses/openers, lighters etc.
Stayed 2 nights in Aug 2019
Response from marco on 22 Nov,2019
thank you for your high score review

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
A small unique hotel, wonderful views ideal spot for st Marc’s square and main area. Close proximity to restaurants .
Stayed 3 nights in Oct 2019
Response from marco on 22 Nov,2019
thank you for your high score review

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean and easy to get to. Staff was very friendly. Would definitely stay here again.
Stayed 3 nights in Sep 2019
Response from marco on 22 Nov,2019
thank you for your high score review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice deco in the room. Great view facing the Grand Canal. Close to Arsenal pier which has ferry to the Marco Polo airport. Waterbus #41 from the Santa Lucia train station. Could be better if the mattress was not so soft. I’m skeptical about using the shampoo & body bath (one product for hair and body which look quite cheap) inside the bathroom.
Stayed 2 nights in Sep 2019
Response from marco on 22 Nov,2019
dear guest thank you for your high score review and for the suggestions concerning the rooms equipment

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine except v small breakfast room. Excellent location and v quiet room facing square. Close to places we wanted to visit in Venice.
Stayed 3 nights in Sep 2019

8/10 Good

NT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in center of the city but it’s not nosy at hotel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cute little hotel right on the lagoon. Well located with easy walk to St Marks and near boat bus stops. Slightly noisy first thing in the morning as the cruise groups seem to meet outside. Slightly hectic breakfast - not enough tables for everyone, so some people turned away and asked to come back later.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Didn’t like the hotel at all, breakfast was served in a room that was obviously had a bed in there before, it wasn’t what I was expecting at all. It didn’t feel hygienic at all. We didn’t have breakfast in there for the rest of our stay, so it cost us more money because we had to have breakfast out. The room didn’t feel clean because I was bite all over, even in the night. On our first night I could hear something dripping, it was the air conditioned unit, it left a big wet patch on the floor. I was so disappointed with the hotel. If you go to Venice you should go to Als bar which is just behind St market square the staff are so lovely in there.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location to the main sites close to public transportation
Stayed 3 nights in Aug 2019

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for staying in Venice!
Great small hotel, helpful staff, nice breakfast and you can't beat the location.
Stayed 2 nights in Jul 2019

2/10 Terrible

David, Eseex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
book a trip for my partners Birthday. We booked the bb/hotel from its photos that’s”Give” the impression that it was a stunning little boutique. From the photos it shows it’s it’s kept to the character of the building. This was very true apart from the stairs nothing els has been replaced since the building was 1st built in 1800. It states on its own website “The nicely decorated rooms give the feeling of being in an exclusive setting. The elegant baroque design typical of the Venetian style combined with a high and modern comfort, plentiful breakfast, All I could think was what a load of rubbish this was all lies. Its not been changed in I would say going by the carpets in 50 years and the fabric walls was damp and smelly. The whole room carpet bedding pillows had a strange damp and sticky feeling. You can often turn a blind eye to little things but this is not acceptable for a stray animal to live in never mind a human. The breakfast was a mess a tiny room, With 4 sets of 2 tables for 13 rooms to try and eat. It was very poorly disorganised choice was very poor I asked for clean tongs for fruit she took them off the meat and let water sprinkle over them and handed back to me. I looked at them and I didn’t use they them as there was meat still on there, as a vegetarian this is NOT acceptable, This is not acceptable for anyone full stop. The bedding wasn’t changed the whole time the owner who came on day of repair was just as rude not a sorry shocking
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
On July 6th, my wife had a serious fall in Nuremberg. On July 8th she was told that she had a fractured kneecap, and that the rest of our trip had to be canceled. Orbiz called and tried to get a refund. While the Hotel Tiber in Rome gave us a refund, this hotel declined.. I would think that an 85% refund would be reasonable-that is what Eurail offers. I am sure that they were able to rent the room to another party. Mark Lamberton
Stayed 3 nights in Jul 2019
Response from marco on 22 Jul,2019
Dear Mark we are sorry for your review but please note that the check in has NOT been done due to your no show. i remind you that as per cancellation policy, accepted by you during the reservation trough Expedia.com, the total amount of the reservation is pre paid and not refundable in case of cancellation, modify, NO SHOW, and/or earlier departure. I remain at your total disposal for any further information or clarification concerning your reservation you may need best regards Marco

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy and cozy property. Great view. San Marco piazza is very close.
Stayed 2 nights in Jul 2019
Response from Serena on 16 Jul,2019
Dear Guests, Thank you very much for great review. We hope to have the chance to welcoming you back to Venice. Kind regards, The hotel management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Friendly staff and perfect location! Will definitely come again
Stayed 1 night in Jul 2019
Response from marco on 10 Jul,2019
thank you for your review we look forward to welcoming you again

8/10 Good

valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from MARCO on 7 Jul,2019
THANK YOU FOR YOUR REVIEW

8/10 Good

Paul, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pretty much as advertised. Perfect location on grand canal and a budget hotel with free breakfast to get you going in the morning. The bathrooms are old and a little funky.
Stayed 3 nights in Jun 2019
Response from marco on 4 Jul,2019
Thank you Paul for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Serena on 2 Jul,2019
Dear Guests, Thank you for assigning us a very high score. It is nice to know that you have appreciated our services. Kind regards, The Hotel Management

10/10 Excellent

Verified traveller

Liked: Staff & service
My daughter and I spent 3 nights at this delightful hotel. We were in the room at the top with awesome views of the lagoon from our terrace. Lovely to sit out there and just relax and enjoy the view. Everything was clean and the bed very comfortable. The staff were helpful and kind. Serena even booked our gondola ride for us and her recommendation was great as our gondolier Valentino was friendly and pointed out places of interest to us. Would highly recommend this hotel and if we are ever fortunate enough to come to Venice again we would not hesitate to stay here. Thank you all.
Stayed 3 nights in Jun 2019
Response from Serena on 25 Jun,2019
Dear Madame, Thank you for your very kind review. It is nice to know that you have had a good time with us! We hope to have the chance to welcoming you back in Venice. Our kindest regards, The hotel management