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Reviews of Duschel Apartments City Center

4 out of 5
Duschel Apartments City Center
Opernring 7, Vienna, Vienna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 86 out of 130 reviews" "
Rating 8 - Good. 30 out of 130 reviews" "
Rating 6 - Okay. 6 out of 130 reviews" "
Rating 4 - Poor. 6 out of 130 reviews" "
Rating 2 - Terrible. 2 out of 130 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stones throw from St Stephen’s Plaza
Stayed 4 nights in Apr 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, well stocked with housewares, linens, and supplies, and fantastic communication with us prior to arrival.
Stayed 6 nights in Dec 2023

10/10 Excellent

Jakob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Right next to all the things you want to see. Walkable to everything. Clean. Comfy bed. Modern amenities. Grocery 5 min walk. Absolutely would stay here during our next visit.
Stayed 4 nights in Nov 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved that it was close to a train station and to many attractions. My daughter and I felt safe even when walking home from a concert. Great location and very clean.
Stayed 5 nights in Sep 2023

8/10 Good

Alistair

Travelled with family
Liked: Cleanliness, room comfort
Family vacation
Pros - Location is amazing, apartment is very large and spacious, views are awesome (see attached). Good selection of restaurants and grocery stores within a 2 minute walk. Almost perfect. Cons - the apartment does need a little updating. New washer / drier, coffee maker, and a fresh coat of paint would work wonders.
Stayed 4 nights in Jun 2023

2/10 Terrible

Constantin

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Terrible communication. Elevator starting on second floor, first two levels only stairs. Construction work in the nearby apartments. Before we checked out, some maintenance workers got inside our apartment and starting measuring things, interfering in a very rude way with our checkout process.
Response from Reservation Team on 11 Dec,2022
Thank you very much for your review, for our future guests, please notice that all our apartments has barrerie free access. there is no need to climb any stairs, with luggage or similar. thank you very much

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The view was amazing, plenty of windows overlooking the opera house. Some things were unfortunately in disrepair. For instance. the door on one of the bedrooms was broken at the hinge, making it very difficult to open and close. If all of the problems are fixed, this would be an amazing property. I loved how close everything was. Many museums were just a short walk away,.
Stayed 5 nights in Aug 2022

6/10 Okay

NP, Calgary

Business traveller, Travelled with partner
Liked: Cleanliness
Nice view and large, but fixtures and appliance is out dated for the price. Some electronics like lights and AC does not work.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stunning
Beautiful property Right in the heart of the city centre Good transport links nearby Very clean and spacious Nice balcony Great views
Stayed 2 nights in Sep 2020

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, room comfort
fabulous apartment
Had an amazing stay in Vienna, the apartment was fantastic, lots of space and very central. In fact the Vienna opera house was directly opposite. Could not fault this accommodation at all and would certainly Love to return.
Stayed 4 nights in Aug 2020

8/10 Good

CKress

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
We stayed at the apartment “top 20” at the top floor of the building. Beautiful view from the balcony with plenty of room for up to 6 people to stay. Rooms were clean. The kitchen was nice. Location was great - walking distance to attractions like Stephansplatz and the Opera House. Subway stations close by also!
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, 2 bedrooms and bathrooms. Great location.
Stayed 3 nights in Jan 2020

10/10 Excellent

Beth C., Highlands

Liked: Cleanliness
Penthouse in Vienna
A very spacious European penthouse! The view from the terrace is amazing! There are three bathrooms - two full, one half. The apartment is clean. There is an elevator in the building; however, we did take to the stairs as well. I don't advise the stairs if you are not capable of walking five stories. The building is very safe and the neighborhood is in a great location. Vienna is absolutely amazing. This penthouse apartment was our home away from home (USA) for 9 days. It had all the amenities we needed -- full kitchen, dining room, coffee maker, iron, washer/dryer and hair dryers. Make sure to bring your adapters/converters if coming from another country. The management of the property was easy to contact if necessary. They were very accommodating to us and replied very quickly. We didn't really need them for anything. They arranged for a taxi for our return to the airport, and their prompt service was greatly appreciated. We would definitely return to Vienna and stay at Deustchel Apartments again. Thank you for a lovely stay!
Stayed 8 nights in Nov 2019

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Elizabeth A C.

Liked: Cleanliness
Great location and accommodations
The apartment was in a terrific location, 2 blocks from the Art Museum and the Natural History Museum, 4 or 5 blocks from the Hofburg and the Albertina Museum, and within easy walking distance of St. Stephan's Cathedral. It was also within walking distance of 5 or 6 Christmas markets and a short underground ride to Schonbrunn Palace and the wonderful zoo there, which my grandchildren adored. The Opera House was only two blocks away. This four-bedroom apartment worked well for our family of 6 adults plus two small children (one used the crib provided), with a large living room and dining area for the children to play in. Two terraces had splendid views of the St. Stephan's Cathedral tower (lit up for Christmas) and the Rathaus Tower and exterior lit up for Christmas. We ate out most of the time, but the kitchen facilities were more than adequate for our needs. There were two baths, plus a washing machine (no dryer, but they had a drying rack that worked well for everything but towels which dried slowly, but there were plenty of extra towels in the storage closet for us to use). There were small, modest restaurants within a block or two of the apartment which suited us well, plus grocery stores not far away. One night my son and his wife ate at a Michelin starred restaurant that was within easy distance by taxi. Uber also provided us with excellent service. The apartment is right on the Opernring so there were plenty of trams and U stations within a few blocks or less of the apartment. Altogether, this was an ideal 6th floor apartment (with elevator) in a very attractive building, with surprisingly little noise considering we were in the city center. We enjoyed our stay there and would rent this apartment again.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Pawan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Vienna
It was amazing stay. Host was very friendly and informative. The only issue was non availability of luggage storage at time of check out. Our train was at 9 PM and we had to struggle to find luggage storage. If the apartment management can arrange some luggage storage in advance would had been very helpful.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with the apartment. Perfect location and view of the Opera house. Really nice rooms and massive front room which was perfect for us. Definitely recommend for large groups.
Stayed 4 nights in Oct 2019

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful apartment!
What an amazing apartment! Spacious,clean, luminous. Self check-in was very easy, and the apartment is in a beautiful area,directly across from the Opera and easily accessible to many sites. Would definitely recommend again
Stayed 2 nights in Oct 2019

10/10 Excellent

Lebinh, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect. If I come back to Vienna, I will choose it again!
Stayed 4 nights in Oct 2019

4/10 Poor

Dzung T.

Best location but not recommended to friends unless they improve their communication / Cust serv
Best location and the horrible communication. Absolutely very difficult to talk and to get the response from owner/ manager when we needed. Not describe the true picture of the property./about 30 steps to upstair before you can use the elevator it’s extremely hard with 40-50 lbs luggage.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious and clean. Property manager was very responsive.
Stayed 4 nights in Sep 2019

4/10 Poor

Keith P., San Francisco, CA

Disliked: Cleanliness
Beware: not recommended due to cleanliness and inaccurate listing.
We stayed in one of the units and were extremely disappointed. The unit was thrashed. The walls have marks and dirt, the floors were dirty, the dishes in the cabinet were dirty (lipstick marks on the wine glasses for example), the toilet seat was broken...the list goes on. We had to rewatch all the dishes ourselves. It also advertises a clothes dryer in the listing but there was none. This unit was in very rough shape and was not well cared for. While the location is great and the actual layout of the unit was fine (and the A/C worked well), that was all it had going for it. However, the photos don’t represent the units available well and as a result it felt like a bait-and-switch. You would expect a great view and a balcony/terrace by the photos but that was not the case with our unit. The listing agent does have more units in the building and some of them may be stellar, but our experience was not and unless they address the issues we would not recommend staying with them.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 stayed for a week in the Albertina 3 apartment. It was lovely, spacious, clean and perfect for our family. The living room was nice and comfortable, and the bedrooms were large, with plenty of space for our things. The location can't be beat - it is just around the corner from the lovely Pedestrian Plaza with shops, restaurants, and a nearby Bila (Supermarket). Close to the Metro Stop to easily get around Vienna, too. The Air Conditioning was much appreciated during our visit - as it was quite warm in July! And we appreciated the Washer & Drying Rack too. If we are fortunate enough to return to Vienna, we would definitely look to stay here again!
Stayed 6 nights in Jun 2019

4/10 Poor

Pramod, Delhi

Disliked: Staff & service
Great Location, Terrible Service. Indifferent.
We were 6 adults and 4 kids. We informed from the airport when we left. Inspite of the same, there was nobody at the apartment to ensure speedy checkin. We had to wait for good 15-20 mins and call only to know that the person is on his way and will reach any moment. Next day morning, there was no Hot water in the taps and we had to bath in freezing cold water. Inspite of complaining very early in the morning, there was no redressal/revertal or action. The message was also seen as per whatsapp. Further, The apartment is on the top floor of the building and the next day, the lift was not working and we had to walk up 5 floors.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in Jun 2019

10/10 Excellent

cw, canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment in central location, walking distance to many museums and art galleries, eateries and a great bakery right downstairs. Quiet apartment despite being close to bustling area.
Stayed 12 nights in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Stunning apartment overlooking the Vienna Opera House. We had a penthouse apartment. Very clean, spacious, unbelievable views. Highly recommend. It was pricey, but worth every penny. We saw an Opera. Great location, not sure there's a better one in Vienna. The only issue is we had a hard time finding it. Once we did, the office staff was great, friendly and helpful. We had several activities planned and loved them all. If you're visiting Vienna the Duschel Apartments are every bit the great reviews received.
Stayed 3 nights in Jun 2019

10/10 Excellent

Kathy B.

Great location!
The location can't be beat. It is in the heart of Vienna, Stephandom is visible from the balcony and the shopping district is literally at your doorstep. Most major sites are within walking distance and for those that are a little further away (i.e., Schonbrunn Palace), there are 2 U-Bahn stations within easy walking distance. The management team was great. We had a medical emergency while in Vienna. Florian and team told us which hospital to go to and provided the address. While spending a few hours at the hospital wasn't on our agenda for the day, it wasn't nearly as stressful as it could have been. One clarification that I would like to see on the listing is in regards to the bathrooms. To an American, a "bathroom" generally means a toilet and shower/bath in the same room. This apartment had 3 showers/baths but only 2 toilets and the toilets were in completely separate rooms. Not a huge deal for us, but it could be a problem or issue for some people.
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place to stay
The Apartment was terrific Highly recommend it. Extremely comfortable, good beds, well stock kitchen, very well built that it is very quiet. Extremely clean LOCATION IS FANTASTIC right in the center of everything within walking distance Highly recommend it and will stay there again if back in Vienna
Stayed 5 nights in Apr 2019

10/10 Excellent

howard f., tennessee

lovely place
near the museums and hoffburg. able to walk to most sites we visited. large living area with open spaces in which to congregate. ideal for our group (9 of us). would use it again.
Stayed 4 nights in Mar 2019

10/10 Excellent

Claire F.

Très beau, bien situé, très agréable!
Je recommande fortement! C'est vraiment bien
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious, quiet, comfortable apartment in a wonderful location.
Stayed 4 nights in Mar 2019

8/10 Good

Kristof

Liked: Cleanliness, staff & service, room comfort
Duschel Apartments Penthouse
Perfectly located. Very spacious and light. Beautiful apartment. Lights not working in lounge area. Lots of light bulbs need to be replaced. Hot water could be a bit more for 4 people. Wifi reception only in one portion of lounge area.
Stayed 4 nights in Mar 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious apartment, well-equipped including washing powder and dishwasher tablets
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

BENYAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great in the best location
was great and fulfill all our expectations
Stayed 4 nights in Dec 2018

10/10 Excellent

Paige M., Ridgefield, Connecticut

Fabulous location, felt like home!
My family of four (twin 13 year old girls plus husband) just stayed in this lovely apartment. We will definitely stay here again the next time we visit Vienna! The location is very near Stephanplatz (meaning right in the middle of it all), but it is tucked away on a quiet-ish street which is remarkable considering the location. Our booking was a full apartment with 2.5 bathrooms, two bedrooms plus an extra room with a crib and a small bed for kids. The family room/dining area was spacious and tastefully decorated. The kitchen was well stocked and a nice grocery store was on the other side of the square. We even cooked Thanksgiving dinner! (... duck breast and lamb chops, as turkey is difficult to find). The management was very responsive and helpful. We are looking forward to our next stay!
Stayed 5 nights in Nov 2018

6/10 Okay

Lesley T.

Prime location but lacking in many aspects
The apartment was very central and most attractions were within easy walking distance. The apartment was warm, airy and clean, if rather stark with an uncomfortable sofa and chairs in the living area. However, it was lacking in many aspects, namely: the second (twin) bedroom was very small and only suitable for children and the door did not close because one of the beds was in the way and had to be moved; there was no welcome pack (eg milk, tea, coffee which I expect as a minimum); the oven was dirty; the toaster was disgusting and very small; the smoke alarms in the bedrooms and hallway were missing; the shower door in the twin bedroom did not close properly. The apartment is intended as self-catering accommodation and as such has the basics you would need (only just, in terms of cutlery and utensils). Fortunately, these issues did not spoil our holiday (4 adults) as the apartment's location was absolutely perfect; our stay was not enhanced either. Overall, disappointing apartment in a very beautiful city.
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location was fantastic....walk everywhere from here...opera, albertina, st. Stephens, winter markets. We had to get ubers to events each day and the uber was always there before we got downstairs...very accessible location. Some restaurants/cafes within couple of minutes walk - variety of styles...we tried them all! The apartment itself was very clean and had everything we needed. Shower, bath, heated towel racks, washing machines, fridge, freezer, microwave, dishwasher, plenty of luggage/clothing storage space, wifi, plenty of seating. Unusually, it had all the consumabled there - washing powder, shampoo, shower soap, dishwasher tablets, cleaning supplies....no need to buy all those things for our stay.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location of our apartment was really really excellent. smacked right in the heart of the vienna city and just behind vienna state opera and albertina art gallery/musuem. apartment was very comfy and cleaned as well. would definitely return and stay here again!
Stayed 3 nights in Nov 2018

4/10 Poor

CanadaPhotoNut, Calgary

Disliked: Staff & service
Expedia booking confirmation lists the address as: Walfischgasse 9. We took a taxi for 50 euros to get to there. Apparently, this is NOT the actual address. After several phone calls and speaking to three different people (they are all members of the family that owns the apartment), we were told to go to another address at Opernring 7. It is not too far, but with luggage, we had to take another taxi and wasted almost 2 hours waiting on the street to resolve the situation. The owner told us that they sent an email where the actual address was listed. We did find the email but it was difficult to tell that it was an address just be looking at the email. I DID send three messages to the owners through Expedia with questions about check-in, but received no responses other than a standard "we can arrange for your car" message. The apartment is at a good central location across from Vienna Opera. It is very large. All three bedrooms are really big. But the unit is dated and a little weird. One bedroom has a full en-suite. 2nd bedroom has shower and sink but no toilet (shower didn't drain well). 3rd one has no bathroom at all. This was very inconvenient. Kitchen is nice - separate and fully-stocked with utensils. It was very hot and we needed the Air Conditioners to work. They are operated by remote controls. We didn't know this. The lady who met us at the unit did not explain it, so we had to call the owner, who sounded irritated by then and not very pleasant.
Stayed 4 nights in Sep 2018

10/10 Excellent

Erik, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of several apartments run by the Duschel's. Ours was in a large apartment just inside the ring and was perfectly designed for our two families to vacation together with two bedrooms on each end of the apartment and two separate showers and bathrooms--though one room with a toilet didnt have a sink. Easy walk to Karlsplatz and Stephensplatz subways and ring tram. VERY nice host.
Stayed 5 nights in Sep 2018

10/10 Excellent

Jennifer S.

Excellent apartment! Great location.
This is a large, very clean, beautiful and well located apartment. Excellent for our large group.
Stayed 5 nights in Jul 2018

8/10 Good

Margaret B.

Perfect Location
The location of this apartment was amazing. We were in the middle of everything and yet the apartment was quiet. We were there on vacation so we were a close walk to many of the places we wanted to visit. We did not have kids on this trip, but the apartment would have been a good one for a family as well.
Stayed 3 nights in Jul 2018

4/10 Poor

Peter S.

The apartment was clean but the furnishing is cheap and not in keeping with the setting .
The apartment pics on the internet are not the same as the apartment that we occupied
Stayed 5 nights in Jul 2018

8/10 Good

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Wynn B.

Spectacular Penthouse apartment, best location
Great location. Nicely finished. We loved this place. Our family of 5 really enjoyed this spacious penthouse apartment during our 3 day stay in Vienna. The air conditioning works. The windows open. The elevator works. We ate several dinners on the roof top terrace. The view is spectacular. It overlooks the Opera house and is a 2 block walk to the pedestrian-only streets in the heart of the old town. The apartment is clean, modern and spacious. The 100 Euro cleaning fee took us by surprise, but should just be considered an addition to the price. The clothes washer works. The "clothes dryer" is a large folding drying rack for clothes, which worked well. The kitchen was good for cooking. Coffee maker works. Several of pastry shops nearby. The Duschel was very helpful. If I ever return to Vienna, I will stay here, if I can!
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right in the centre of Vienna within walking distance of eveything
Stayed 4 nights in Jul 2018