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Reviews of Hotel an der Wien

3 out of 5
Hotel an der Wien
Keißlergasse 24, Vienna

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 91 reviews" "
Rating 8 - Good. 41 out of 91 reviews" "
Rating 6 - Okay. 14 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 2 out of 91 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very peaceful, the room was lovely, perfectly clean and has a minibar. The breakfast is excellent and the hotel manager is a genuinely kind and attentive lady. I will definitely come back and I highly recommend it.

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, quiet, parking available, nice neighborhood
Stayed 1 night in Jul 2019

10/10 Excellent

m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like most Austrian hotels, they do not have air conditioning, so since it was 90 deg F when we visited, it was quite warm. However, that’s not the hotel’s fault. Everything else was great, convenient, and clean! The breakfast was wonderful!
Stayed 1 night in Jul 2019

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt back in the history with the present accent. Quiet location.
Stayed 1 night in Jul 2019

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay in Vienna.
The staff at the hotel were very friendly and helpful. They gave us a map of the area and local attractions when we first arrived. The hotel is also right next to a train/metro line which was VERY convenient. Our one complaint was that the bed was rather hard and the pillows were very flat. However, the hotel staff gave us extra pillows, which greatly helped.
Stayed 4 nights in Jun 2019

10/10 Excellent

Demetrio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very cozy hotel in Vienna
We had a nice stay in this hotel. The whole staff was very friendly. The hotel breakfast was wonderful with a lot of options. We enjoyed the super close proximity to the train station since we didn’t want to drive our rental car to down town.
Stayed 2 nights in Jun 2019

8/10 Good

Marie, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was nice. Parking was limited and tight. The area around the hotel wasn’t ideal.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. The facilities are somewhat dated but the room was clean and tidy. Overall I would recommend it for a one or two night stay. Very close to the train station.
Stayed 1 night in Mar 2019

10/10 Excellent

Myrianthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 200 meters from train station. Friendly staff. Clean rooms
Stayed 5 nights in Oct 2018

8/10 Good

Kris, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable with very convenient location close to metro station. You can reach centre of Vienna in 20 minutes. Rooms small but clean. Caveat,rooms that are located in the front of the street are quite noisy as there is train station just opposite. But the receptionist was very nice and changed our room when we complained about it. Breakfast good, great choice of local cakes
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Differences in allocation of room
Arriving late, very tired to discover I had been allocated a different type of room to that which your (hotels.com) website pictures showed.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, but clean. Great breakfast. Extremely close to the trains.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience to train Good bresk fast No air conditioning though
Stayed 2 nights in Jul 2018

10/10 Excellent

JUDITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station- very comfortable.
For the price- hotel is very lovely. Close to the train station- but no noise comes trough the windows. Reception was helpful. Took care of our laguage which was delivered by airline. We will be returning to this hotel for sure. No restaurant but there are few local ones close by and they were good enough.
Stayed 1 night in Dec 2017
Response from Ingrid on 15 Jan,2018
Thank you ever so much for your kind review. Ingrid Schuss Hotel An der Wien

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be nice to have a room, secured, for bikes.
Our stay was very good, the people are very friendly, the room and bathroom clean, would be nice if they give you also shampo, the air condition was not working, but we did not need it. The breakfast ist very good. The location perfect. We will go there again.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for budget-minded travelers
Nice, not very modern hotel, good for budget-minded travelers. Polite and helpful staff. 100m from the metro station. Breakfast is OK. Next time in Wien, I'll, probably, stay there again.

2/10 Terrible

baz557, Chesterfield

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel? More like B & B!
The hotel offers and advertises free parking but has, at a squeeze, room for only 20 cars. The hotel has 54 rooms. We were lucky and just got in. There are no guest lounge areas. The restaurant is only open for breakfast with no option for a cooked breakfast, only cakes, cereals and cold meats. There is no bar. There are no comfy chairs in the room. To me that is a bed and breakfast. When it came to checking out their credit card machine wasn't working so I had to break into emergency cash reserves. They also don't accept Amex although I reserved the room using that card. I only realised later that we were charged a triple room rate (we wondered why there was a fold-away bed in the room) but the reservation was for a double. I'll have to try to sort that out on my return but I don't hold out much luck as they have taken my cash.

8/10 Good

Maggie

Liked: Staff & service

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Albergo in ottima posizione, pochi metri da stazione metro u4 , molto ben tenuto e pulito. Ottima colazione, personale gentile

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Hanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Litt kjedelig hotell der de eneste fellesarealene er en liten og sjarmløs resepsjon samt en fin frokostsal. Rent og fint på rommet og hyggelig personale.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel, but clean.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Ingrid Schuss on 22 Sept,2019
Thank you for your kind review. Ingrid Schuss Hotel An der Wien

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Ein Stadtplan oder schon eine Empfehlung im voraus wäre schön gewesen was man in der nähe machen kann bzw wo man essen gehen könnte. Am sonsten wahr alles super für ein 3 Sterne Hotel
Stayed 1 night in Aug 2019
Response from Ingrid Schuss on 2 Oct,2019
Herzlichen Dank für Ihre Empfehlungen und für die nette Bewertung. Mit freundlichen Grüßen, Ingrid Schuß Hotel An der wien

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

8/10 Good

Hans Jörg

Liked: Cleanliness, staff & service
Lage an U-Bahn, S-Bahn, Westbahn, ÖBB ideal
Lage verkehrstechnisch ideal, Zimmer klein, Frühstück gut, könnte Renovierung vertragen
Stayed 3 nights in Jul 2019
Response from Ingrid Schuss on 2 Oct,2019
Herzlichen Dank für Ihre sehr freundliche Beschreibung. Ingrid Schuss Hotel An der Wien

10/10 Excellent

WONTAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
무료주차되고 와이파이 잘 됩니다 호텔에서 3분 거리에 station 위치해서 한번 환승으로 스테판성당까지 30분정도 걸립니다 프런트 친절하고 아침식사 괜찮습니다
Stayed 2 nights in Aug 2019
Response from Ingrid Schuss on 7 Aug,2019
Dear Mr. and Mrs. Wontae, Thank you kindly for your generous review. Sincerely, Ingrid Schuss Hotel An der Wien

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Ingrid Schuss on 22 Sept,2019
Thank you ever so much.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO VOLVERÍA JAMÁS!
El hotel es muy viejo y huele mal, la limpieza es muy mala, el desayuno es pobre y no es fresco, el internet es muy muy lento y la señal de la TV no funcionaba bien, la señora en la recepción es muy grosera y cerca del hotel no hay nada, más que la estación de metro, que de noche, no se siente muy segura, no recomiendo este hotel y no volvería
Stayed 1 night in Jul 2019

10/10 Excellent

Slawomira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswert
Unserer Familie hat alles gefallen: sauberes Zimmer, sehr gutes Frühstück, sehr netter Service,
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Das Hotel ist eine kleine Zeitreise, aber mit Wiener Charme. Zimmer sind geräumig und sauber. Frühstück ist völlig in Ordung, mit Semmel und Kuchen. Anbindung in die Stadt ist optimal, da in Bahnhofsnähe.War eine schöne Städtereise mit der Familie.
Stayed 3 nights in Jul 2019

10/10 Excellent

Marçal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ordentlich, gut zu erreichen. Mit der U4 kommt man direkt ins Zentrum...
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2019

10/10 Excellent

Karl-Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ihmettelimme ettei hotellissa ollut minkäänlaista baaria tai vastaavaa
Stayed 1 night in Jun 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Preis- Leistungsverhältnis ist gut. Parkplatz am Hotel. Sehr gute Verkehrsanbindung ins Zentrum
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROs: Excellent position close to the underground station (15 minutes to reach the city center). A good cheap Austrian restaurant is at a couple of walking minutes from the hotel. The breakfast was good. The staff was very nice and the overall structure clean. Ad a whole an excellent solution to visit Vienna. CONS: Bathroom very small
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Hotel etwas veraltet allerdings macht die super Lage direkt neben dem Bahnhof mit U + S-Bahnanschluß einiges wieder gut. Für Cityaufenhalt gut geeignet.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness
etwas altmodisches Hotel aber kostengünstig und verfügbar
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Altes aber gutes Hote. Perfekt für 1-2 Tage Aufenthalt. Schon sehr abgewohnt.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nettes Hotel mit Alt Wiener Flair und guter öffentlicher Anbindung und vor allem gratis Parkplatz.
Stayed 1 night in Nov 2018

6/10 Okay

Ena, Nürnberg, Bayern

Liked: Cleanliness
Hotel in Wien 14. Bezirk
Hübsches Hotel im „Omastil“. Dusche funktioniert hervorragend. Zimmer mit Klimaanlage.
Stayed 2 nights in Aug 2018