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Hotel Donaustadt Kagran

3.0 star property
Hotel in Vienna with free breakfast and 24-hour front desk

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Photo gallery for Hotel Donaustadt Kagran

View from property
Reception
1 bedroom, in-room safe, desk, free WiFi
Coffee service
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Room amenity

Single Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
In-room safe
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Room amenity

Standard Twin Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
In-room safe
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Room amenity

Triple Room

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
In-room safe
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Room amenity

Standard Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
In-room safe
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Donaufelderstraße 232, Vienna, Vienna, 1220

What's nearby

  • Donau Zentrum - 14 min walk - 1.2 km
  • Vienna International Centre - 4 min drive - 2.8 km
  • Ernst Happel Stadium - 10 min drive - 6.6 km
  • Prater - 11 min drive - 7.3 km
  • St. Stephen's Cathedral - 12 min drive - 8.4 km

Getting around

  • Vienna Floridsdorf Station - 4 min drive
  • Saikogasse Tram Stop - 4 min walk
  • Vienna International Airport (VIE) - 19 min drive

Restaurants

  • ‪Safran - ‬10 min walk
  • ‪Wiener Schnitzlland - ‬6 min walk
  • ‪Kōun Coffee - ‬8 min walk
  • ‪Tchibo GmbH - ‬7 min walk
  • ‪Overtime - ‬12 min walk

About this property

Hotel Donaustadt Kagran

Hotel near Prater
Hotel Donaustadt Kagran provides amenities, such as a free breakfast buffet and a shopping centre on-site. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), express check-out and express check-in
  • A vending machine, free newspapers and a 24-hour front desk
  • Multilingual staff, luggage storage and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms boast comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with hairdryers and shampoo
  • Heating, daily housekeeping and desks

Languages

Bulgarian, Chinese (Mandarin), Croatian, English, French, German, Italian, Polish, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna

Frequently asked questions

Is Hotel Donaustadt Kagran pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Donaustadt Kagran?

Self-parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Hotel Donaustadt Kagran?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Donaustadt Kagran?

Checkout is at 11 AM.

Where is Hotel Donaustadt Kagran located?

Located in Donaustadt, this hotel is within 1 mile (2 km) of Donau Zentrum and Alte Donau. Vienna International Centre and International Atomic Energy Agency are also within 3 miles (5 km). Saikogasse Tram Stop and Kagraner Place U-Bahn are within a 5-minute walk.

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Hotel Donaustadt Kagran Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 234 out of 706 reviews
Rating 8 - Good. 335 out of 706 reviews
Rating 6 - Okay. 104 out of 706 reviews
Rating 4 - Poor. 18 out of 706 reviews
Rating 2 - Terrible. 15 out of 706 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

The room looked newly remodeled and was exceptionally clean. The breakfast was excellent. Overall, a fantastic hotel for the price.
Stayed 2 nights in Mar 2025

8/10

Was good
Stayed 4 nights in Apr 2025

10/10

The breakfast is excellent
Stayed 2 nights in Oct 2024

8/10

Nice hotel for the price. Great breakfast. It is quite a ways outside of the tourist area but easy to get there on the subway. Very limited restaurant selection near the hotel.
Stayed 2 nights in Feb 2025

10/10

Very near the places I wanted to visit. The front desk staffs, Mariella and Marietta were so kind and ready to answer my questions. I only missed a microwave and a refrigerator in the room. Otherwise, I liked the room service and the kind people in this hotel
Stayed 7 nights in Mar 2025

10/10

.
Stayed 4 nights in May 2025

10/10

Dining area is very organized, clean and beautiful. Breakfast is excellent
Stayed 2 nights in Oct 2024

10/10

Thanks a lot, staff was very kind and the place is very convenient
Stayed 2 nights in Oct 2024

8/10

Reception only opens from 12noon to 8pm, staff is friendly. Although carpet needs replacing, Rooms are clean and sufficient. Close to station and supermarket, but otherwise not much else in area. I would come back again for the value.
Stayed 1 night in Mar 2025

10/10

Very accessible as near the train station. Room is spacious and clean. Breakfast buffet is superb, and staff are very accommodating.
Stayed 3 nights in Sep 2024

8/10

At night the temperatura increases, maybe It Is near of an stove. But in general was a good experience
Stayed 4 nights in Apr 2025

10/10

Was great to have a proper room part. Bathroom and toilet in different rooms. Great to have. Was warm From the ground, excelente at wintertime. All in one a good stay for few days. Bed Was comfortable to sleep.
Stayed 2 nights in Dec 2024

10/10

Large and clean room. Quiet place! Very close to metro and conveniently located for the center. Very good service and polite ladies. Breakfast was hearty.
Stayed 3 nights in Sep 2024

8/10

Very adequate. Clean and comfortable. Close to the underground. Nice breakfast buffet. Accommodating. I believe I overpaid however as compared with similar hotels in the area.
Stayed 2 nights in Dec 2024

10/10

Nice environment and service!
Stayed 6 nights in Jan 2024

10/10

Very pleasant service. Perfect breakfast. Highly recommend.
Stayed 3 nights in Feb 2024

8/10

Staff was nice. Location was good. Cleanliness was poor. The carpet in lobby on first floor had large stains. The TV probably had only one or two english channels. It was expensive for the quality provided.
Stayed 1 night in Dec 2024

10/10

The personal in the hotel Is so kind, they help us to move in the city and have good recomendations. Specialy the recepcionist how nows Spanish, and help us a lot An excelent opción to stay at Vienna!!
Stayed 5 nights in Aug 2023

8/10

Best price service you can have in Vienna
Stayed 6 nights in Oct 2023

10/10

Everything was almost perfect, the room(especially bathroom and bed) was really clean. The location was perfect, it was really close to U-Bahn(Kagraner Platz - 3 mins by walking) station. Hotel was close to Vienna city center via U-Bahn almost 10 mins. Breakfast was also good, clean and enough for us.
Stayed 3 nights in Nov 2023

8/10

Pretty basìc hotel with no water or drinks making facilities in the room, but clean and comfortable and good value for money. Nice buffet breakfast included in room price. Friendly staff and only 5 mins walk to Kagran Platz Ubahn. A bit weird that reception o ly opens at noon but very good arrangements for arriving out of hours.
Stayed 3 nights in Apr 2024

6/10

The carpet in my room was disgustingly dirty! Rooms towards the street are rather loud (tram line, cars). Breakfast buffet, but don't expect anything special. Advantages: you can book on short notice with limited budget, metro station close by, friendly staff.
Stayed 2 nights in Sep 2024

6/10

It was fine apart from no air conditioning. The breakfast was reasonable No kettle in the room and limited space to put luggage
Stayed 3 nights in Aug 2024

6/10

Ok
Stayed 1 night in Oct 2024

2/10

I never stayed there, due to the hotel's inflexible change/cancellation policy and Expedia's inability to assist me. Terrible, non- or awful-communicating management. Avoid unless you're prepared to engage in a dispute with the hotel management if you need to change the dates or cancel the reservation!
Stayed 3 nights in Dec 2024