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Reviews of KH Apartments

3 out of 5
KH Apartments
Reichsratstraße 17/14, Vienna

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 62 reviews" "
Rating 8 - Good. 25 out of 62 reviews" "
Rating 6 - Okay. 6 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

8.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Taylor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is not at the location listed on Expedia and we had to contact the property through the cleaning staff to find the correct address which took about an hour. The actual hotel itself is nice, but the process to get there was not great. If the address is corrected on the site or if the address is clearly provided in the check-in instructions, I would highly recommend this hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Philip

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great apartment in really central area
Stayed 4 nights in Feb 2023
Response from KH Apartments Universität on 17 Feb,2023
Thank you for your Booking

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Apartments Centrally Located
KH Apartments was excellent, from the booking to leaving, everything was superb. The apartments are an excellent location, you can walk to everywhere within central Vienna from here. They were very clean and comfortable and had everything you needed.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place looked literally nothing like the pictures on Expedia. It was tiny, the furniture was really old and the couch countertops, etc were old. It was decently convenient, but my room at least was not at all what we were seeing online.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean. Easy to contact/ resolve any problems during the stay Window slightly fiddly and shower door sometimes lets water through
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property itself was pretty nice albeit very warm and we could not figure out how to cool the apartment down (more below). I would note that the bedroom door is fully glass and the bathroom door partially transparent glass so privacy may be an issue. Useful to have a separate loo from the bathroom thought. We used some of the services in the apartment such as the fridge, iron and dishes which were all pretty standard. One frustration in the bedroom is that the mirror and socket are too far away from each other to comfortably dry your hair and whilst there was a dressing table with chair, it had no mirror available. the check in process was the only real issue I had - we had email instructions to call when half an hour away which I did and had to leave an answer machine message - the lady called back shortly afterwards but as we were on a train by that point it was hard to hear. We had to press a buzzer on the door of the building and were simply handed a set of keys - there was no real welcome and the apartment wasn't actually ready at that point as it was still being cleaned. Not a major issue but we had already advised our time of arrival. There was nothing (that we could find) in the apartment that provided any information about the contents such as instruction manuals, heating/cooling, emergency contacts or even information about the city beyond one tourist map. I realise it is self catering but it did feel a bit too impersonal for me.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walking distance to all sights and near public transport. Staff emailed me before check in with arrival details.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has restaurants and landmarks close by. A little further from Interstadt but not too far
Stayed 2 nights in Apr 2019

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent apartment but no service
The apartment was not in the location advertised. However, the apartment was convenient for public transport and for the city centre. The apartment was clean, spacious and reasonably well equipped. The main problem is the lack of service. There is no front desk and they did not respond to emails. We were lucky that the cleaning staff arrived while we were waiting at the wrong place. One of them drove us to where the apartment was. Then we found that the internet was not working. We asked the woman who gave us the key, but she doesn’t work for the company, she just deals with the key. She was very kind and called someone who told her someone would come the next day. No one did. I emailed the office but did not receive a reply. Two days later my wife called the office and was told someone would get back to her. No one did. As a result, we had no internet for the entire stay (6 nights). Although the apartment was fine, due to the lack of service I cannot recommend Kimi apartment.
Stayed 6 nights in Feb 2019

10/10 Excellent

Catgismo

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel, super clean, stylish and best location possible. The response from the hotel was a little slow though.
Stayed 3 nights in Jan 2019

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Everything is walkable from the apartment. Lovely small studio flat perfect for 2. It says a full kitchen but only 2 hob rings. No microwave or toaster or oven. So snacks were a bit limited. Nice clean shower room. Very easy to call for keys on arrival.
Stayed 4 nights in Dec 2018

10/10 Excellent

Oren

Very nice, comfortable apartment, contains everything a couple might need, best location in Vienna, in a very nice building with lift.
Stayed 4 nights in Nov 2018

10/10 Excellent

Izzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment in a great location and lovely building. Modern design.Could have done with a microwave though and the shower needs redesigning so that the water does not go onto the floor.
Stayed 4 nights in Nov 2018

8/10 Good

SlickRick, Houston, TX

Liked: Staff & service, room comfort
Check-in was a breeze! (< 3 minutes and we were on our way up to the apartment). The apartment itself was quite spacious - especially compared to a typical European hotel room. Well furnished for the most part. Couch could have been a bit softer but overall has everything you need. We expected a hair dryer and when wasn't found a quick text resulted in one showing up later that day so crisis averted! I did have some cleanliness concerns as after walking around the apartment for a few minutes the bottoms of my feet were black with dirt, and the oven still had melted cheese or something hanging from the rack and affixed to the bottom. The freezer also appeared to be broken without notice of such. Water pressure was excellent, shower functional and a nice deep tub. I would definitely stay here again if the few minor complaints were addressed. This was far and away more comfortable than a hotel would have been and at less than the typical price for one. Within 5 minute walk of Karlsplatz metro stop, numerous restaurants and a grocery store.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Kimi 4 days
Great location and the flat is good for a couple. Not big but enough for a couple of days. Very clean but no service and no housekeeping during our stay. We stay for 4 days and nobody came to clean the flat. Overall is a good place to stay. Very quiet and the location is excellent.
Stayed 4 nights in Aug 2018

2/10 Terrible

Melissa

Liked: Cleanliness
Disliked: Staff & service
Great Apartment, Terrible Service
Let me first start by saying the apartment itself was in good condition and comfortable but that is where the positivity ends. Upon arrival, I was simply handed a key by a stranger with no further instructions. There is no check-in desk. Not a big deal...until you have questions. I also was surprised as this is apparently a group of apartments owned by an individual in different locations. My apartment was 1.1 miles from where the location was listed on Hotels.com. This was a problem due to my being their for work and I chose this hotel specifically for location. No AC. Common in Europe but an unlisted find. There was an issue with the wifi during my stay which I messaged and informed Kimi Apartments about. Even though the message said it was "Read" and timestamped, there was never a response. Somehow the wifi was fixed upon my return to the apartment so I don't know if they came inside or not without me being there and without telling me. Then it gets worse. I messaged Kimi Apartments regarding how the check out process worked since I had a physical key and no one to leave it with. They never responded and there was no record of reading the message. Then the next morning, when I was supposed to check out, I messaged again, still no response. Called Hotels.com once, messaged with Hotels.com for over 30 minutes and Kimi Apartments would not answer for them either. Needless to say I missed a non-refundable train ticket due to their lack of service. I will never stay here again.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Clean, Comfortable for a family!
The Apartment was in a great location, 5 minute walk from the Vienna Opera House. Directly behind Karlskirche. Two nice rooms, with a small kitchenette were handy with a couple of small kids. Beds were comfortable. Kimi Apartments were very accommodating in letting us check in directly after an overnight flight, even though it was a few hours before the normal scheduled check in time. Many thanks.
Stayed 4 nights in Jul 2018

10/10 Excellent

Andy, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet apartment in lovely old building
Recently modernised apartment in lovely old building close to Rathaus. Nice fittings, good quality. Tiny kitchenette but with all the essentials. Close to trams and underground system. Good, cheap restaurant on ground floor of same building.
Stayed 3 nights in Dec 2017

6/10 Okay

MARTIN

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Extreme street noise, the rest all good
Unusually big modern apartment; and clean. Excellent, central location within walking distance of everything. Main problem are the windows which are not sound proof, despite the apartment being located next to two major multi-lane streets. Impossible to sleep after 6.00 am due to the excessive car noise.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä Sijainti
Hyvällä sijainti lähellä kaikkea, suosittelen ehdottomasti, ei mitään moitittavaa
Stayed 2 nights in Jun 2019

4/10 Poor

Eylem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
The location was diffent from the one written on hotels.com. We were told that we should have noted the correct one written on the email they’d sent. (In other words we were supposed to compare the addresses and understand that they were different and then note the correct one!) so for the second time we had to take a taxi to go to yhe apartment. There was no kettle in the kitchen. No soup for the dishwasher. So we had to wash the dishes by hand. The cleaness of the kitchen wasn’t good. The location was not good enough. It was not far from the state opera house though.ıf i come to wien again, I would definetly not prefer to stay there. So i don’t recomend this apartment to anyone.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень понравились апартаменты. Большая гостиная с отличным диваном, удобная кухня с плитой, холодильником, микроволновкой и кофемашиной. Немного шумно в спальне. Нам все очень понравилось. Отдыхали с ребёнком 2х лет
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfekt gelegene Unterkunft in zentraler Lage am Karlsplatz.Öffentliche Verkehrsmittel in unmittelbarer Nähe.Wohnung sehr schön für einen kurzen Stadtaufenthalt.Kleine Küchenzeile mit Kühlschrank,Herdplatten,Mikrowelle und einiges an Geschirr.Badezimmer,...sehr schön und sauber mit Badewanne. Kann man unbedingt weiterempfehlen.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
die lage perfekt, leider nicht sauber! die schlafkissen sind nicht zu gebrauchen
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Meine einzigen negativen Punkte sind: das wlan funktionierte nicht, es wurden keine neuen Handtücher gestellt und der Hausflur roch nach Rauch.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Appartement très bien situé et confortable
L'adresse de l'appartement indiquée sur le site n'est pas la même qu'en ville : surprise, arrivé à l'adresse du site, un mot sur la porte avec la vraie adresse à l'autre bout de la ville ! Cependant logement très bien situé, juste derrière un monument principal, proche de toutes commodités. La personne qui remet les clefs n'est absolument pas aimable. Bel appartement avec terrasse, literie vraiment très confortable et spacieuse +++ Pièces chauffées très agréable. Néanmoins, les points négatifs : Salle de bain : l'eau passe à travers la porte vitrée de la baignoire ce qui inonde la salle de bain. La cuisine : aucun couteaux de couvert, micro onde très sale et pas d'éponge à disposition alors qu'il y a du liquide vaisselle. Salon : télévision qui ne fonctionne pas (s'allume mais en recherche permanente de chaînes). Je recommande moyennement.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo mejor ademas del precio , es la localización bastante céntrico y bien comunicado
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
spacieux bon emplacement métro proche calme fourniture ancienne pas de sèche cheveux /fer à repasser pas de microonde
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant et position géographique centrale Tram bus marché de Noël restaurant supermarché
Stayed 3 nights in Nov 2018

10/10 Excellent

Michi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekte Lage, super Einrichtung, sehr ruhig, traumhafte Terasse
Stayed 1 night in Nov 2018

8/10 Good

Johanna, Norddeutschland

Liked: Cleanliness, room comfort
Sehr schöner Blick auf die Stadt. Geschmackvolle Einrichtung.
Stayed 5 nights in Sep 2018

8/10 Good

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort
Super zentral Backofen hat gefehlt
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
静かなアパートメント
周辺のホテルの価格と比較するとかなりお得ですが、いくつか注意が必要です。 ・HPの記載はオフィスの住所で、実際のアパートはブルク劇場の裏にあります。 ・到着時刻をメールで伝えて、チェックインのために係の人に来てもらう必要があります。 ・建物のドアを開けて（夜間は施錠）中に入り、エレベータで６階（D階）に上がると、一画がKimi's Apartmentsです。 ・４泊しましたが、部屋の掃除やゴミ処理、シーツ交換はありませんでした。２泊目に偶然係の人に会ったのでタオルは交換してもらいましたが、通常はタオル交換もなさそうです。 ・アメニティーはシャンプー兼用の小さな液体ソープがあるだけです。歯ブラシ等の他、シャンプーと石鹸またはボディーソープを持参した方が良いです。ドライヤーはありました。 ・電子レンジ完備と書いてありますが、実際にはありませんでした。 ・洗濯機が無いので、長期滞在には不便です。 ・高低２つのテーブルがありましたが、デスクが無いので、仕事はほとんどできませんでした。 ・コーヒーメーカーがありましたが、コーヒー自体が宿泊分ありませんでした。 不便な点が多々ありましたが、価格を考えると許容範囲だと思います。 立地はとても良く、周囲は静かで治安も良好でした。 部屋はきれいで、ネット環境も良く、少しゆっくり過ごして寝るだけならばとても快適です。
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt für einen Wien Trip
Super zentral , ideal um alle Sehenswürdigkeiten zu erreichen... viele zu Fuß . Trotzdem mega ruhig zum Innenhof. Schlüsselübergabe problemlos sowie die gesamte Kommunikation . Apartment ist mit allem ausgestattet, es gibt nichts zu bemängeln. Kommen gerne wieder und werden es auch weiterempfehlen. Haben uns sehr wohl gefühlt und konnten Wien einfach nur genießen . 👍👍👍
Stayed 3 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
注意が必要です。 実際に泊まった場所が表示されている住所や地図と異なっていた。 現在、広範囲に点在する三か所ほどのアパートを一つの予約画面に表示されていますが、住所を地図上でそれぞれの住所ごとに地図上で表示するべきです。旅行者は間違えます。 その後のホテル側の対応もいまいちでした。
Stayed 4 nights in Jul 2018

8/10 Good

René

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
大変便利な場所なのに、とても静かで、カールス教会の鐘の音と小鳥のさえずりを聞きながら快適に過ごせました。部屋の設備はすばらしいです。電子レンジがあったらもっと良かったと思います。
Stayed 8 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo lugar mas atenção ao horário do check-in
O apartamento é excelente, com localização perfeita e muito limpo (a Internet funciona muito bem). Apenas não gostei do check-in pois além de ter uma taxa muito alta para ser feito após as 22h00 (EUR30) não é possível fazer após a meia noite e isso me causou um grande problema (meu voo atrasou e cheguei depois da meia noite, tive que procurar outro lugar para dormir). Apesar dessa inconveniência, tudo está descrito nas especificações do hotel e o lugar é excelente.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartamento confortevole pulito e con posizione ottimale
Stayed 2 nights in May 2018

6/10 Okay

A., Düsseldorf

Liked: Room comfort
Disliked: Cleanliness
Super Lage
Super Lage für unsere Aktivitäten! Tolles historisches Gebäude, hohe Zimmerdecken mit Stuck.....ein Traum. Küche war top eingerichtet. Geräumiger Kleiderschrank. Leider funktionierte das TV Gerät nicht.
Stayed 3 nights in May 2018