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Reviews of Boardwalk Resort and Villas

3 out of 5
Boardwalk Resort and Villas
1601 Atlantic Ave, Virginia Beach, VA

Reviews

8.2

Very good

Rating 10 - Excellent. 549 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 88 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy everything about my stay, from the front desk, my room to the pool and hot tub, I plan on returning soon.
Stayed 3 nights in Apr 2024
Response from N/A on 25 Apr,2024
Thank you for taking the the time to complete our survey we greatly appreciate your response and look forward to seeing you soon

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the oceanfront balcony, bed, couch and kitchen.
Stayed 2 nights in Apr 2024
Response from N/A on 25 Apr,2024
Thank you for your response we are pleased to know you enjoyed your stay and hope to see you soon!

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from N/A on 25 Apr,2024
Thank you for your feedback.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The bed wasn't comfortable at all. That was disappointing because everything else was perfect.
Stayed 3 nights in Apr 2024
Response from N/A on 17 Apr,2024
Thank you so much for you feedback we are truly sorry you felt the bed was not up to your expectations the company has replaced all mattresses in our building. When you come back to see us please let management know to see how we can make your sleeping quarters to your liking.

10/10 Excellent

Michael, Baltimore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, well kept.
Stayed 4 nights in Apr 2024
Response from N/A on 17 Apr,2024
Thank you for choosing Boardwalk for your stay and appreciate your feedback. We are pleased to know that you enjoyed yourself here with us. Please come back to see us soon!

8/10 Good

Kaylee

Stayed 5 nights in Apr 2024
Response from N/A on 30 Apr,2024
Thank you for your feedback we truly appreciate you choosing your stay with us at Boardwalk. We hope to see you soon!

10/10 Excellent

Crystal

Travelled with family
Property was very nice and pleasant
Stayed 2 nights in Apr 2024
Response from N/A on 11 Apr,2024
Thank you so much for your feedback please come see us again soon!

10/10 Excellent

Deon

Travelled with family
I liked everything
Stayed 1 night in Apr 2024
Response from -Boardwalk Resort & Villas on 7 Apr,2024
Thank you for your feedback. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from N/A on 6 Apr,2024
Thank you so much for your feedback we are pleased to know you enjoyed your stay. Please come come back to see us again!

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and location perfect. Right on the beach.
Stayed 3 nights in Feb 2024
Response from N/A on 27 Mar,2024
Thank you for your feedback we really appreciate you taking time to complete our survey. I'm glad you enjoyed your stay with us and hope to see you soon!

8/10 Good

Anurag

Stayed 1 night in Mar 2024
Response from N/A on 17 Apr,2024
Thank you for taking the time to complete our survey. We appreciate you for choosing Boardwalk and hope to see you again in the future!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a great location. Good parking. IThe staff are amazing. They have every possible item You could ever want when you're on vacation. All you have to do is ask for it
Stayed 3 nights in Mar 2024
Response from N/A on 21 Mar,2024
Thank you for taking the time to complete our survey. We love that you had a great time here with us. Please come see us soon.

10/10 Excellent

Ashanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from N/A on 13 Mar,2024
Thank you for your feedback we are pleased you enjoyed your stay with us. Come back to see us soon!

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the cleanliness and closeness to everything
Stayed 2 nights in Mar 2024
Response from N/A on 7 Mar,2024
We appreciate your feedback! I hope you enjoyed your stay with us and looking forward to seeing you soon!

2/10 Terrible

Salika

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from N/A on 7 Mar,2024
Thank you for your feedback

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2024
Response from N/A on 21 Feb,2024
Thank you for your feedback it is greatly appreciated. I'm glad you've enjoyed your stay with us

4/10 Poor

Tremaine

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms weren’t clean and doors in the rooms were broken. Great location but the condition of the rooms and cleanliness wasn’t the best
Stayed 2 nights in Feb 2024
Response from N/A on 18 Feb,2024
Thank you for your feedback we do apologize for any inconvenience this may have caused you feel free to reach out to us to give more information about your stay.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional front desk
Stayed 1 night in Feb 2024
Response from -Boardwalk Resort & Villas on 12 Feb,2024
We are so glad to see that you enjoyed your stay. We truly hope that you come to visit us again soon.

10/10 Excellent

Jennifer, Cottage Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were super nice and helpful. We booked a small room but it was updated and super cute. Close to beach.
Stayed 1 night in Feb 2024
Response from -Boardwalk Resort & Villas on 12 Feb,2024
We are so glad to see that you enjoyed your stay. It is great news to know that you loved the room. We have more updates to make. Hope you visit us again soon to see them.

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was VERY nice. Indoor pool and hot tub were great! The room was just as described and shown exactly how it was in the pictures you see on this site! (Unlike some other places) 😒 Staff was very friendly. They have a covered parking garage! Which was a plus, cause I was freezing! Overall a great place and we will definitely book again! The fullsize kitchen was a plus plusssss with us! Pillows and sheets were clean! And comfy!
Stayed 2 nights in Feb 2024
Response from N/A on 9 Feb,2024
Thank you for taking time to complete our survey. We are glad we met your expectations. We are glad you enjoyed your stay at Boardwalk. Hope to see you soon!

10/10 Excellent

Latoya

Travelled with partner
Liked: Property conditions & facilities
Perfect location
Stayed 3 nights in Feb 2024
Response from N/A on 7 Feb,2024
Thank you for your response and feedback we really appreciate you taking the time to complete our survey

10/10 Excellent

Patra

Liked: Cleanliness, staff & service, property conditions & facilities
The facility and rooms are always
Stayed 2 nights in Jan 2024
Response from -Boardwalk Resort & Villas on 4 Feb,2024
We are so glad to see that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Beth

Everything was great!
Stayed 2 nights in Feb 2024
Response from -Boardwalk Resort & Villas on 4 Feb,2024
We are so glad to see that you enjoyed your stay!

10/10 Excellent

Ehdie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clearly an old building but with the great staff, good size room I had and great view it was for sure worth the price. I have never been a fan of the “resort fee” since I don’t use most of what it’s for but I get it. Thanks
Stayed 2 nights in Jan 2024
Response from -Boardwalk Resort & Villas on 3 Feb,2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again soon!

8/10 Good

Ehdie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from N/A on 1 Feb,2024
Thank you for your feedback we hope to you you soon!

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from N/A on 1 Feb,2024
Thank you for your time in completing our survey we greatly appreciate you choosing Boardwalk. Please come back to see us

10/10 Excellent

inez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from N/A on 31 Jan,2024
Thank you for your response. Please com back to see us soon in the future.

4/10 Poor

Tashana

Stayed 2 nights in Jan 2024
Response from -Boardwalk Resort & Villas on 29 Jan,2024
We are so sorry to see that you did not enjoy your stay. We wish we knew more so that we could know our areas to improve. We hope that you give our resort another chance in the near future.

10/10 Excellent

april

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place !
This was fantastic! My husband and I figured we would be in the city for a work event and decided on this hotel with a balcony . This was so much more than expected! The staff were so friendly and kind , the ability to walk straight out to the beach was amazing ! Walked down to the pier and enyjoyed a delicious dinner! Great location, great staff and a new go to hotel when we are in town.
Stayed 1 night in Jan 2024
Response from N/A on 25 Jan,2024
Thank you for your feedback we are glad you enjoyed your stay with us at Boardwalk. Please come back o see us!

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful room with a lovely view of the ocean. Probably best room ever
Stayed 1 night in Jan 2024
Response from N/A on 24 Jan,2024
Thank you for your response we really appreciate your time and choosing to stay with us at Boardwalk .I hope to see you in the future.

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Winter at a beach area is always quiet, which suited me fine for a wind-down Me-cation. Staff gave helpful suggestions for dining and grocery options open in January. Onsite parking and wifi added to convenience factor.
Stayed 3 nights in Jan 2024
Response from N/A on 24 Jan,2024
Thank you for taking the time to complete our survey. I'm glad you were able to enjoy yourself at our location. Please come back to see us soon!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing overnight stay!
Me and the husband decided to do a one the fly (kid free) overnight stay. The room was perfect. We had the ocean view room, everything was clean and we were happy to have a full kitchen!! We deemed this our new adult spot! Will be booking again soon!
Stayed 1 night in Jan 2024
Response from -Boardwalk Resort & Villas on 22 Jan,2024
We are so glad to know that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jan 2024
Response from -Boardwalk Resort & Villas on 22 Jan,2024
We are so glad to see that you enjoyed your stay! We hope to see you again soon.

10/10 Excellent

Aaron Credle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Especially Celeste who was very resourceful and helpful with check- in and changing rooms
Stayed 2 nights in Jan 2024
Response from -Boardwalk Resort & Villas on 20 Jan,2024
Thank you so much for your feedback. We are glad to see that you enjoyed your stay. We hope to see you again soon.

8/10 Good

Ericka

Stayed 4 nights in Jan 2024
Response from -Boardwalk Resort & Villas on 19 Jan,2024
Thank you so much for your feedback. We are happy to see that you enjoyed your stay.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very impress with accommodations.
Stayed 1 night in Jan 2024
Response from -Boardwalk Resort & Villas on 15 Jan,2024
Thank you so much for your feedback. We are glad to see that you enjoyed your stay.

10/10 Excellent

Kendall

Stayed 1 night in Jan 2024
Response from -Boardwalk Resort & Villas on 15 Jan,2024
Thank you so much for your feedback. We are glad to see that you enjoyed your stay.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception from the staff. Room is clean and very spacious.
Stayed 1 night in Jan 2024
Response from -Boardwalk Resort & Villas on 15 Jan,2024
Thank you so much for your feedback. We are glad to see that you enjoyed your stay.

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from -Boardwalk Resort & Villas on 12 Jan,2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was very nice. Just some minor discrepancies. There was no coat hooks in entry way. Refrigerator would not close properly because it was not properly size with the counter top. Had to force the door close.
Stayed 2 nights in Jan 2024
Response from -Boardwalk Resort & Villas on 12 Jan,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria del Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying at the Boardwalk and I enjoyed it immensely. The staff was very helpful and efficient. My friends stayed at another hotel location and when we met up at this hotel they were very sad that chose another location. Clean and .
Stayed 1 night in Dec 2023
Response from N/A on 10 Jan,2024
Thank you for taking the time to complete our survey it is much appreciated. I hope to see you soon.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from N/A on 10 Jan,2024
Thank you for your feedback I'm glad you enjoyed yourself at Boardwalk resort please come back to see us soon!

4/10 Poor

almonique

I didn’t stay at the property
Stayed 2 nights in Dec 2023
Response from N/A on 10 Jan,2024
Thank you for you response

8/10 Good

Stacy

Liked: Staff & service
Nice but dusty
We got there very late in the night so i wasn't able to see how dusty our room was. I loved the type of room being that there was a microwave, toaster and refrigerator. I hated the window treatment and really think they need blackout curtains.
Stayed 1 night in Jan 2024
Response from N/A on 10 Jan,2024
Thank you for your response I apologize the unit wasn't up to your standards .I hope this does not hinder you from seeing us in the future.

2/10 Terrible

Catherine

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel did not have hot water from the time we checked in Thursday evening, to the time we checked out early at 1pm that Friday. We were told it would be resolved, to let the water run. We let the water run for hours. I missed an event because I wasn’t able to shower. I was told by hotel staff I wouldn’t be penalized or charged for Friday night stay but yet the charges haven’t been updated to reflect just one night stay.
Stayed 2 nights in Dec 2023
Response from N/A on 10 Jan,2024
Thank you for your feedback we do apologize for any inconvenience this may have caused you. We will look into your account and handle any corrections that may be needed as soon as possible.

10/10 Excellent

Tonya

Stayed 2 nights in Dec 2023
Response from N/A on 24 Jan,2024
Thank you for your feedback.

8/10 Good

Jackie

Stayed 5 nights in Dec 2023
Response from N/A on 7 Jan,2024
Thank you for your feedback please come back to see us!

6/10 Okay

Rebecca

Travelled with family
Ac unit was extremely loud but overall a good stay
Stayed 1 night in Dec 2023
Response from N/A on 31 Jan,2024
Thank you for you feedback we appreciate you choosing Boardwalk. Please come back to see us soon

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from N/A on 7 Jan,2024
Thank you for your response we appreciate you choosing to stay with us and hope to see you soon!

8/10 Good

Whitney

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from N/A on 31 Dec,2023
Thank you for taking the time to complete our survey we appreciate your response please come back to see us!