2 outdoor pools, sun loungers

Reviews of Vung Tau Intourco Resort

3.5 out of 5
Vung Tau Intourco Resort
1A Thuy Van Street, Thuy Van Beach, Vung Tau

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 8 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020
Response from Vungtau Intourco resort on 25 Jun,2020
Dear Mr Michael, Thanks for your review, hope to see you in the future. Best regard,

8/10 Good

Seow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel on the beach, clean and cool room, with 2 swimming pools, 2 dining halls, great customer services and room services. There are several good restaurants nearby and prices are reasonable.
Stayed 2 nights in Dec 2019
Response from Vungtau Intourco Resort. on 25 Dec,2019
Dear Seow, Thank you for choosing our resort and sharing about your experience, We are delighted to read that you have enjoyed your stay with us. We look forward to welcoming you back. Warm regards, Bui Hong Nhung - Sales Manager

8/10 Good

Seow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good & friendly customer service staff, good room service and cleaners. Nice hotel by the beach; 2 nice clean pool with life guards.
Stayed 2 nights in Dec 2019
Response from Vungtau Intourco resort on 24 Dec,2019
Dear Seow, Thank you for choosing our resort and sharing about your experience, We are delighted to read that you have enjoyed your stay with us. We look forward to welcoming you back, Warm regards, Bui Hong Nhung - Sales manager

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. One of the pretty good hotel has direct access to the beach in Vung Tau.
Stayed 2 nights in Oct 2019
Response from Mrs. Hong Nhung - Sales manager on 21 Nov,2019
Dear Mike, Thank you for choosing our resort and sharing about your experience, We are delighted to read that you have enjoyed your stay with us. We look forward to welcoming you back, Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with pretty view. Service very good.
Stayed 1 night in Nov 2018
Response from Bui Hong Nhung - Sales Manager on 1 Dec,2018
Dear Customer, Thank you for choosing our hotel and sharing about your experience, We are delighted to read that you have enjoyed your stay with us. We look forward to welcoming you back, Warm regards, Bui Hong Nhung - Sales Manager

10/10 Excellent

LilyNguyen, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, excellent food and nice staff. Good location, close to the beach.
Stayed 5 nights in Oct 2018
Response from Vungtau Intourco resort on 30 Oct,2018
Dear Lily Nguyen, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Mrs Hong Nhung Sales dept.

8/10 Good

hungkie, HCM city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the beach
It is a nice resort with beautiful garden plants. It is the best to book the Villa room type
Response from Vungtau Intourco resort on 15 Feb,2017
Dear honor guest, Thank you so much for choosing to stay with us and for taking the time and effort to express your appreciation on Expedia. We are absolutely happy that you really enjoy Vungtau Intourco resort. From our wonderful location. Thank you for your kind comments and through your feedback that we could improve. We will be consider areas which need improvement and try best to respond guest's satisfaction. Looking forward to seeing you in the near future. Sincerely, Bui Hong Nhung Customer Service Managers

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Would not stay here again
The hotel was okay but this was not a nice beach, unfortunately. People discard trash right on the beach. I saw an adult male urinating in the sand at the hotel even though there is a bathroom right inside. The breakfast buffet is crowded and the food was average. Not what I was expecting.
Response from General Manager on 6 Jan,2017
Dear Customer, Thank you for sharing your review about Vungtau Intourco resort. We really appreciate customers who take time to let us know their feelings with our service. We’re so sorry to know our service quality did not meet your expectation. You can be assured that your comment was forwarded to relevant managers and departments, for discussion and investigation. Therefore, we will implement necessary actions to prevent this problem from occuring again . Once again, please accept our most sincere apologies for any trouble and inconvenience we have caused to you. Customer satisfaction is our top priority and we always try our best to follow that commitment. We really hope that you feel satisfied with our response and will stay with us again to see how Vungtau Intourco resort improved. Sincerely, Bui Hong Nhung Customer Service Managers

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sát biển và có hồ bơi nước ngọt, mặn. Ps: có thể phát hành hoá đơn VAT để chúng tôi thanh toán cty ko? Liên hệ với quí cty bằng cách nào?
Stayed 2 nights in May 2019
Response from Vungtau Intourco resort on 3 Jun,2019
Dear Quý khách hàng, Resort xin cảm ơn những đánh giá của quý khách hàng, Quý khách hàng có nhu cầu lấy hóa đơn vui lòng liên hệ với expedia để được hỗ trợ ạ. Trân trọng, Mrs Hồng Nhung - Sales dept.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
スタッフが無愛想で感じが悪い。部屋から海が見えないとところに入れられた。夜になると防音設備のないカラオケルームからへたくそな歌が深夜1時までつずいた。なんだこのホテル、二度と行かない。 金返せ!!
Stayed 1 night in Apr 2019
Response from Vungtau Intourco resort on 12 May,2019
Dear customer, Thank you for taking the time to tell us about your experience at VungTau Intourco resort. We are sorry that aspects of your overall experience didn't meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. I apologize for the shortfall that you experienced in the noted areas and I hope that you will give us the opportunity to better serve you in the near future. Best regards Bui Hong Nhung - Sales Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra
Stayed 5 nights in Apr 2019
Response from Vungtau Intourco resort. on 13 Jun,2019
Dear customer, Thanks for your review!

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kỳ nghỉ tuyệt vời!
Tuyệt vời, bãi biển ngay Resort, tiện đi lại tắm biển và ăn uống. Phục vụ nhiệt tình. Sẽ tiếp tục ủng hộ!
Response from Bùi Hồng Nhung - Sales dept. on 11 Mar,2018
Dear Yen, Vungtau Intourco resort cảm ơn bạn đã sử dụng dịch vụ tại resort, hy vọng được đón tiếp và phục vụ bạn và gia đình trong tương lai gần!

2/10 Terrible

Lise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel, rude reseptionists, great pool
The hotel is run down, and the staff rude. They had managed to put us in a room with only 1 kingsize bed, even though our booking was clearly for 3 adults. Our room was supposed to have a balcony, in stead they put us in a twin room without. Rooms are very not sound proof, and it's incredibly noicy hotel in the weekends. Both from kids and adults. Only redeeming thing about this place is the swimming pools and the beach. But I would recommend to find somewhere newer, smaller and cheaper and just buy access to the pools and beach when you want to go.
Stayed 3 nights in Jun 2017
Thank you for taking the time to tell us about your experience at VungTau Intourco resort. We are sorry that aspects of your overall experience didn't meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. I apologize for the shortfall that you experienced in the noted areas and I hope that you will give us the opportunity to better serve you in the near future. Best regards Bui Hong Nhung - Sales Manager

10/10 Excellent

Rafat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bekvämt, Bra service
Utmärkt läge ligger precis vid stranden. Väldigt bra service, vänlig personal, bra frukost bufe med olika variant av kontinental och vietnamesiska mat. Rent och fint rum med fantastisk balkong och fungerande Wi-Fi. Två stora och fina pooler en med färskt och andra med salt (havs) vatten intill stranden. Personaler var väldigt trevliga och hjälpsamma. Bodde 10 nätter här (första gången bokade för 4 nätter med havs utsikt, trivdes så bra bokades för 4 nätter till och efter Vietnam rund resa bokade för 2 nätter igen). Slutade vår semester i den här avkopplande miljö. Nästa gång kommer att välja här igen.

8/10 Good

Marja, eurajoki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellista löytyy kaikki
Hotelli oli juuri sitä mitä me haetttiin ja mikä mahtava aamiainen.