Best Western, Waterfall Country hotels

"Clean ,tidy room . Breakfast very good "

"The staff, Rhys I believe was superb. "

"The whole hotel was very clean, breakfast plentiful and staff so professional and obliging "

"Attentive staff"

"The room was spacious clean staff were polite informative friendly without being intrusive we were lucky enough to park in the grounds of the hotel and the approach to the hotel was magical the interior did not disappoint. Thank you all for a short but memorable stay."

"Friendliest staff of any hotel we have ever been and make it clear nothing is too much trouble a cut above any hotel of its type trust me have stayed in many "

"Great location Great quality Great comfort "

"Easy check in service available by email, staff are very friendly. I had a good room that looks fresh and upto date and the bed was really comfortable, i normally find beds a problem but this was a good one. I have stayed here before when on business and would highly recommend."

"When we arrived there was a rugby match being shown in the lounge area on the televisions. There was a very noisy crowd which made it difficult to hear the reception staff. The bedroom was on the second floor above the noisy lounge and when the rugby finished a very loud live band started playing which we could hear in our room. The bedroom was very large and well decorated, the ensuite was clean and the towels were big and fluffy. The king-size bed was very comfortable. The breakfast was plentiful but when the scrambled egg bowl was empty I asked twice when it would be refilled,there was only white or brown sliced bread no croissants or other bread. The staff were all very pleasant and helpful. "