GLH Hotels, West London hotels

"Having stayed at this hotel on a number of occasions, I can say this was by far the most disappointing stay. The bed and room were on the small side and uncomfortable."

"Clean room "

"No customer service "

"I can fault it … staff helpful , polite and kind Room clean and very comfortable Good transport to the airport "

"Clean room , quiet considering location "

"Heathrow is a bit confusing for first time users, gate was not posted until shortly before take off time."

"Very basic rooms. "

"clean room, parking reasonable and near to entrance, staff friendly. The food was appalling and there were so many plates with food left on them, not enough staff and a chef who couldn't cook."

"Only stayed one night as catching a flight from Heathrow the following day. Room generally clean though stains on carpet. Bathroom clean. Beds very comfortable. Staff at reception friendly and helpful. "