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Thistle London Heathrow T5

Photo gallery for Thistle London Heathrow T5

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Balcony
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of Thistle London Heathrow T5

Thistle London Heathrow T5

3.5 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Bath Road, Longford, West Drayton, England, UB7 0EQ

Explore the area

  • Popular LocationStockley Park8 min drive
  • AirportLondon (LHR-Heathrow)8 min drive
  • Popular LocationRoyal Holloway, University of London9 min drive
  • Popular LocationBrunel University9 min drive

Choose dates to view prices

About this area

West Drayton

Near a metro station, Thistle London Heathrow T5 is in Heathrow Villages, a neighbourhood in West Drayton with good airport proximity. Hampton Court Palace is a notable landmark and some of the area's popular attractions include LEGOLAND® Windsor and Thorpe Park. Looking to enjoy an event or a game while in town? See what's happening at Twickenham Stadium or Wembley Stadium.
Visit our West Drayton travel guideOpens in a new window
Map

What's nearby

  • Stockley Park - 8 min drive
  • Royal Holloway, University of London - 9 min drive
  • Brunel University - 9 min drive
  • Pinewood Studios - 12 min drive
  • Windsor Castle - 18 min drive

Getting around

  • West Drayton Station - 7 min drive
  • Heathrow Terminal 1-3 Underground Station - 8 min drive
  • Heathrow Airport (LHR) - 8 min drive

About this property

Thistle London Heathrow T5

3.5-star West Drayton hotel in Heathrow Villages with conference centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Thistle London Heathrow T5 offers 266 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages spoken

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12.00 per night)
  • Limited on-site parking

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:00 AM: GBP 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Runway View Restaurant
  • Runway View Bar & Terrace
  • Lobby Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 15 per person (approximately)
  • Self-parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5 Hotel West Drayton

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 310 out of 929 reviews
5 - Excellent 33%
Rating 4 - Good. 367 out of 929 reviews
4 - Good 40%
Rating 3 - Okay. 145 out of 929 reviews
3 - Okay 16%
Rating 2 - Poor. 66 out of 929 reviews
2 - Poor 7%
Rating 1 - Terrible. 41 out of 929 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel, did the job
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Only 1 concern. I asked a staff member if she could send one post card for me & she said that Postmen don't pick up mail at the Thistle. They only drop off ??
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The shower was terrible, it is too close to the wall & the water kind of sprays rather than run so you dont get enough water running over you to have a good shower
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family and small children
Disliked: Cleanliness
It was a convenient location for catching our early morning flight with kids. Beds were comfortable and room was spacious. Carpet needs to be changed. Some staff were really nice and some not. Overall it was ok considering the price.
Stayed 1 night in Jun 2022

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are great but the property is in serious need of refurbishment - the only reason to stay here is access to the Terminal 5 pods.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a giant hotel nearby Heathrow Airport opposite to Premier Inn. It is clean and nice. No. 81 bus is just outside the hotel, easy transport. An important, it has a lot of on-site parking space, £12 per day. In the hotel information, I would suggest adding the on-site parking as a key information then you may attract more customers in the future.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant rooms. Good restaurant. You can’t walk to the airport (due to pedestrian restrictions rather than distance) but the public bus is quick and cheap, though only runs every hour. Excellent value for money compared to other hotels located close to Heathrow.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
It was a bed for the night near to Terminal 5. It did everything it said in the tin.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport. Friendly staff. Good food.
Stayed 1 night in Jun 2022

3/5 Okay

Tired. No lift. Even getting a cup of coffee was a struggle.
Stayed 1 night in Jun 2022