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"Firstly this is anything but a hotel. The property was not as described. No stove, nor oven. Heating seemed a luxury option. It spent more time not working, and on the last day waited 12 hours for it to be turned back on. Owner obviously knew what the issue was! Expedia did nothing to assist in resolving the matter. "

"The flat was across the road from the shop it had advertised as being on top of À la Morley’s. It smelt awful. We had to purchase our own air freshener. The bathroom has a really bad stench "

"Room was very clean, staff helpful and the hotel was located in the best spot to walk to all sights."

"Perfect condition "

"Great room, great stay, very close to borough market"

"The staff were always amazing! Room was clean and plenty of space! Conveniently located close to stores and the tube!"

"Excellent staff, Location and facilities!"

"Clean room, friendly staff, good location. Tight to exit bedroom if sleeper sofa down so would keep that in mind if any mobility issues"

"Outstanding location and hotel"

"The room was clean. The location is very convenient for traveling. "

"This was our second stay at Chelsea Cloisters and we were very pleased with our room. "

"The place was above expectations. A great location, a lovely room with loads of amenities. Extremely clean and well presented and overall great value. It was fine for me, but my room on the top floor may not have been ideal for someone older or less mobile"