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"I wasn't impressed with room service because they didn't bother checking and replacing toilet paper or even providing extra rolls. "

"A bit disappointed, compared to my previous stay. Security guard at car park was very friendly. However, reception staff not so much. They did not know much of the status of my booking. They initially struggled to find my booking and then didn’t notice that my parking was included. When I got to my room it was extremely hot, at 30°C! It took quite a while for it to cool down. There was no bottled water in the room either. Overall, an unimpressive stay…"

"Excellent "

"good hotel great staff and ideal location"

"Very clean, staff is fantastic"

"Dirty room. Full of hair"

"The Room was clean, quiet and very comfortable. Close from the airport."

" We cant thank your trainee staff enough for such a friendly caring reception after our flight from Miami. Dabira and Jamie were most courteous and kindly allowed early admitance to our room. This made our stay sublime as were exhausted. They selected a superb spacious room with views a large bathroom with separate bath and fantastic shower. A luxurious treat after a rather small cruise cabin! The huge bed and pillows were a dream. Ice machines are avaliable and a fridge large enough to chill my prosecco and chill food to take back to Gozo. We didnt use the gymn or laundry service this time. When we stayed for Miami departure we got lost. Not this time. It gave us time to do a recce of the Elizabeth lines for T4 early the next morning. Thank you for a comfortable luxurious stay."

"Very convenient for Heathrow "