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"Professional and courteous staff"

"The Executive Salon Room, with Full Sea/Beach View, is probably the best place to spend a vacation with family in Mumbai. The Room offers spectacular view of the sunset in the Arabian Sea. The good food and extremely helpful nature of the staff made our stay even more memorable."

"As always the hotel staff go out of their way to help the customers. Extremely polite and always smiling. Have stayed here many times and is always a pleasure. Will do so again as well. Only thing that let me down this time was a complex , not easy to use television/entertainment in room service- definitely not user friendly "

"The hotel is always great, rooms are comfortable, bed is soft and welcoming, shower is hot and strong, and the food in this hotel is simply amazing. The management made sure to take care of me in ways the ITC Grand Central completely failed. This is by far the better of the two ITC hotels in Mumbai. Highly recommended."

"Great service. Wonderful rooms. But stop charging for airport transfers. It are minutes away not like an hour. "

"Really noisey service at the restaurant was very poor could get served waited 20mins for a drink the wine came out warm food wasnt brillliant , has weddings so really noisey at night when trying to sleep "

"Excellent stay with warm welcome and service by Yasin and the entire staff"

"Amazing place "

"Breakfast was good"