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Reviews of The Fairway Place, Xi'an - Marriott Executive Apartments

4.5 out of 5
The Fairway Place, Xi'an - Marriott Executive Apartments
No 16 Gaoxin 4th Road Gaoxin District, Xi'an

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 50 reviews" "
Rating 8 - Good. 5 out of 50 reviews" "
Rating 6 - Okay. 1 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone works in the hotel and the restaurant were very nice and welcoming which made us feel like home. They go above and beyond to provide the best customer service and experience. We will definitely come back when we visit Xi’an again!
Stayed 4 nights in Apr 2024

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Would definitely come back again.

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. The staff are very friendly and helpful!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Poh Kim, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean, spacious, convenience
Stayed 4 nights in Oct 2023

8/10 Good

CHAO

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great for families. It really helped in our trip that our room has a washer and dryer. Room service was excellent.
Stayed 3 nights in Dec 2019

10/10 Excellent

Rernia, Cupertino, CA

Travelled with family
Liked: Cleanliness, amenities
New, clean, modernly decorated room/suite. Friendly and very helpful staff.
Stayed 6 nights in Nov 2019
Response from Jenna on 12 Dec,2019
Dear Valued Guest, Thank you for choosing to stay at Marriott Executive Apartment Xi’an and we appreciated very much for taking your precious time to address to us your comments and experience during your recently stay. We are delighted to hear that you enjoyed your stay at our hotel. Our Ladies and Gentlemen strive for perfection and deliver only the highest standards of service to our guest. We look forward to welcoming you back in the not too distant future. Best Regard,

10/10 Excellent

D.Y.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great service. The breakfast has decent food choices. I had a misunderstanding which was my fault but the front desk handled it professionally. Will definitely come back if we visit Xi’an again.
Stayed 3 nights in Jul 2019
Response from Jenna Wang on 8 Aug,2019
Dear D.Y., Thank you very much for your generous review. We are delighted to hear that you enjoyed your stay at our apartments. Our Ladies and Gentlemen strive for perfection and deliver only the highest standards of service to our guest. We look forward to welcoming you back in the not too distant future. Best Regard,

10/10 Excellent

xiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for this trip. Everything is new. Except no pool. Wonderful experience
Stayed 3 nights in Jun 2019
Response from Jenna Wang on 1 Aug,2019
Dear Guest, Thank you for staying with us and appreciate your valuable comment. The Fairway Place, Xi'an Marriott Executive Apartments is the great place for someone who stay for travel and business and for the good location it is only need 5 mins walk to the Subway - Yanpingmen Station it is convenient. We believe our lovely guest room with branded home appliances and kitchenware can make our place as home away from home as we says, You don’t stay here, you live here”. Once again we are appreciated your valuable review and we look forward to seeing you again. Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful, spoke good English.
Stayed 2 nights in Mar 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, staff, food everything was amazing
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Emanoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good and the apartment big and comfortable.
Stayed 3 nights in Oct 2018

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Our stay at the Fairway Place was beyond exceptional! The apartment was so spacious and perfect for our family of 4. The entire staff was very welcoming, and did their very best to ensure our stay was exceptional. We would definitely return whenever we find ourselves back in Xi’an.
Stayed 3 nights in Jun 2018

10/10 Excellent

Patricia, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious two-bedroom apartment with all amenities, including washer and dryer, that made our stay feel like being at home. Breakfast was included and had great assortment of Chinese and American options. Most remarkable was the service provided AFTER we left the hotel and returned to the US. The staff not only located a bag I had left behind, containing my China purchases, but also helped facilitate my shipment of the items back to my home in the US.
Stayed 3 nights in May 2018

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Xi’an
Great location, clean, modern apartments. The staff was extremely helpful and spoke perfect English. Our stay was delightful!
Stayed 1 night in Oct 2017

10/10 Excellent

Wayne, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment hotel
The apartment is well layed out and a good size. Staff are very helpful and many spoke English, which was a big help.

10/10 Excellent

Bob, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only Marriott hotel in Xi'an and excellent one
Compared to our stay one year ago when it was just open, singnificant improvement. Very friendly and helpful staff, good breakfast, clean room. Convenient location to most major universities and Gaoxin district business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel blew us away!! What a place!
Probably the best hotel in the world! We had seen the pictures, but with a rather jaded view had imagined the use of Photoshop and fish eye lenses; but no!! It was every bit as impressive as the photos. Spotlessly clean and every conceivable convenience available in the room (including the first decaff coffee we'd seen in 3 weeks). The staff bent over backwards throughout our stay to make sure we had everything we needed. They helped us with taxis - writing destinations in Chinese for us, they chatted to us like long lost friends and regularly checked that we had everything we needed. We cannot recommend The Fairway Place Marriott Apartments highly enough. We were only there for 2 nights, but wished we could stay for much longer. Go here - it's amazing!!

8/10 Good

Greg, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice upscale apartment hotel in Xi'an where my family stayed for a few nights during our tour of China. It wasn't easy to find a place for a family of four but this was very spacious and beats most hotels hands down. Great base from which to see the sights of Xi'an. Well appointed, new, and clean. Came with a full kitchen and washer dryer as well which was very convenient since we travelled light. The hotel maintenance was very quick to repair a toilet that wasn't functioning properly. Overall a top hotel in Xi'an.

8/10 Good

becca , beijing

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely apartment and good value
I stayed here with my daughter for a few days' sightseeing and we would definitely go back if in Xian. Really comfortable and well equipped. You'll need to take a taxi to any of the main sights and Xian traffic can rival Beijing for jams, so leave loads of time. If you come in on the high speed train from Beijing , a cab will take around an hour. The staff were friendly and helpful and did their best to help when a few things went wrong - nothing major - a dishwasher malfunction, for instance. They did try to charge me both in check in and check out - I'd already paid on Expedia - but it was just a mistake. They advised me to go to a backstreet shop to get trAin tickets for our onward journey - bad advice, wSted half a day and we ended up buying tickets as normal at the station - no problem at all, even for first class on the same day. I think the staff really want to help but perhaps just need a little more support and guidance in providing the kind of advice and service you'd normally get in an international hotel. But they were very nice indeed, very approachable and they really did try.
Response from Xi'an- Marriott Executive Apartment on 13 Jul,2016
Dear Valued guest, We are really glad to hear that you and your daughter liked our executive apartment. As a Xi'anese, we are also glad to know that you like the city as well. We are sorry about the inconvenience due to the advice. However, we will definitely remain the high quality service and improve the surrounding knowledge of our front desk. Hope we will see you again at Fairway Place, Xi'an- Marriott Executive Apartment. Sincerely, Marketing Communication Manager

10/10 Excellent

Ruth marlen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Dec 2019

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Splendide Spacieux Tres propre Lits impecs Sales de bains terrible
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendide !! A Recommander sans hesitation Que du positif
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗剤と柔軟剤が据え付けであるともっと良かった
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look forward to staying again!
Spacious apartment, nice breakfast, very suitable for family. Xi’an is a bit dusty but luckily we managed to wash our clothes everyday with the washing and drying machines provided.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly and clean
Stayed 6 nights in Dec 2018

10/10 Excellent

SUNG SIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
낄끔하고 친절한 서비스 만족합니다 위치는 시안성곽에서 다소 떨어져 있으나 띠띠나 택시를 이용하시면 되고 주변이 조용해서 전 마음에 들었습니다
Stayed 2 nights in Oct 2018

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ampliamente recomendable
Excelente hotel, con una decoración elegante, un servicio de primera, el desayuno muy rico y las habitaciones muy amplias y cómodas

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
suite is nice & quiet
Location is bit away from downtown, need walk 10-15 minutes to closest subway station. Not too many shopping & restaurants around, not too convenience.

10/10 Excellent

rong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推荐!
设施很新 服务也非常好很干净 强力推荐!!!!!!
Stayed 2 nights in Mar 2018

8/10 Good

Harris, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내중심이라 장기투숙에 편리
시내 중심가라 쇼핑몰 주변에 많고 또한 식당이 다양하게 10분 거리내에 있어 장기 투숙하는데 편리합니다. 또한 가볍게 산책할 수 있는 공원도 가깝게 있으며, 24시간 이용할수 있는 gym이 있어 더욱 좋았읍니다.
Stayed 13 nights in Feb 2018

10/10 Excellent

YUNKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박을 하면서
시안가오신에 위치해 있는 호텔로 서비스는 옆에있는 샹그릴라와 비교를 하여도 손색이 없다고 생각을 합니다. 장점으로는 세탁및 건조기가 비취되어 있어서 4일 이상 투숙을 한다면 적극추천을 합니다.
Stayed 8 nights in Jan 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Muy buena experiencia
Stayed 1 night in Jan 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Muy buena experiencia, bonito hotel, personal muy agradable.
Stayed 5 nights in Dec 2017

10/10 Excellent

Yung-Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

ching hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

wenjuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, room is bigger enough, but the breakfeast is not as good as expected, every morning is same and only west style.
Stayed 2 nights in Jun 2017

10/10 Excellent

Te-Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的旅館,若有機會到西安,還要來住
位於西安地鐵三線的科技路站與延平門中間,往這兩站的路程約1km 若想逛超市,可至延平門站下車,買完後回萬豪。或是到科技路站去腳底按摩,再回萬豪。 西安地鐵因為滿方便的,覺得住哪兒都不是太大問題。 1. 飯店人員服務態度很好,我們反應門口封條鬆了,飯店馬上派人來修理,施工的師傅態度也很親切 2. 因為飛機特早,我們約清晨五點就得離開,請餐廳幫我們先準備早餐帶走,飯店幫我們準備好,還記得附瓶水給我們,相當貼心。 3. 客房每天有人清潔、提供礦泉水 4. 房間空間比官網照片要來得大,令人開心 可加強的地方 1. 臥室為兩人住,但矮櫃子只夠平放一件行李,可考慮提供折疊式的行李放置架 2. 兩臥室卻只有提供一個吹風機,有點不方便,建議一間衛浴間就配一台吹風機 3. 因為西安特別乾燥,建議可放置加溼機 4. 朋友覺得早餐樣式可再豐富些 謝謝你們,我跟朋友有很好的住宿體驗

10/10 Excellent

SENG HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

DONG HYOUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
패밀리 호텔
아파트 형 호텔이라 3인 이상 가족 여행에 딱!

10/10 Excellent

qingling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort