APA Hotels, Yamanouchi hotels

"Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya "

"Staff was kind and attentive, we got a great authentic experience with the dinner and breakfast addition. We would love to come back!"

"Nice hotel at ski resort. Very nice views."

"Fantastic! If you are looking for the plushest hotel with facilities everywhere … then not for you. If you want a beautiful traditional ryokan with access to the baths, clean showers and great service where the staff go extra without even asking then stay here. As a father and two sons staying in a traditional room we had a great time. "

"Incredible experience at a wonderful location, unbelievable food, and great staff. One of our most memorable experiences, ever!!!"

"Beautiful property lovingly cared for with a breathtaking mountain view. The kaiseki absolutely delicious!"

"This hotel is a beautiful ryokan and onsen. We stayed 2 nights and really enjoyed it. We ate breakfast and dinner at the ryokan and really enjoyed the food - meals are 7 courses and food quality is top notch. We would highly recommend to anyone looking to stay in Yudanaka. They have a private onsen which we also booked so my husband and I could use the onsen together. "

"Absolutely unique experience. If you want a fancy western style hotel, don’t stay here. If you want to have a genuinely Japanese experience, in an absolutely stunning area with some of the best snow I have seen in my lifetime, then add Kumanoyo to your list. Personally, I loved this place. "

"The servuce was 1st class from the first moment till the end. This was a highlight to our monthlong trip. Such pride in proving excellent everything. The half board option is so worth it. What a missed opportunity if you don't. The owner is so nice and lovely. She will greet you and make you feel at home."