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"Staff were very nice. The late check in time was an issue. 4pm caused issues for many"

"Am amazing building… kept in excellent order… A bit ‘threadbare ‘ in places… as would be expected… Excellent value for money… all considered… "

"Recently refurbished, the hotel is very stylish through. Staff were friendly & professional. Very comfy bed & pillows"

"Upgrade on room was a lovely surprise. Excellent polite staff."

"A firm favourite of ours great location lovely hotel and grounds and the friendliest staff cannot fault it"

"A Christmas Eve stay was fantastic! Staff lovely, friendly and helpful and we woke up to Christmas stockings on our doors with hot chocolate marshmallows etc inside which was a fantastic festive touch."

"The Club Deluxe room makes travelling with a baby and a pram a breeze. You have so much room! The room was fantastic, very clean, huge comfy bed, great facilities. We've booked again for Easter."

"Great reception and breakfast, very dog friendly "

"A truly wonderful stay over the festive period. The new spa is lovely and room 452 was SO quiet and spacious, highly recommended. The only downside which I pointed out two years ago is that the shower lets the room down as it’s not powerful enough and looks dated too. A short taxi ride or lovely walk into the centre with everything you could wish for. Please note valet parking is £39.50 and the Soa £45 per person in addition to the room. Concierge and FOH staff are very attentive. Breakfast is wonderful, so many choices including à la carte at no extra cost. "