Property entrance

Reviews of Ryokan Yufusan

3 out of 5
Ryokan Yufusan
1984-164 Miyanohara, Kawakami, Yufuin, Yufu, Oita

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 175 reviews" "
Rating 8 - Good. 49 out of 175 reviews" "
Rating 6 - Okay. 10 out of 175 reviews" "
Rating 4 - Poor. 3 out of 175 reviews" "
Rating 2 - Terrible. 2 out of 175 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from STAFF on 7 Feb,2020
Thank you for using. We look forward to your next visit.

2/10 Terrible

Randy

Disliked: Property conditions & facilities, room comfort
Restaurant cum a few room
Small roykan, which is more of a restaurant and gift shop where tourist stop over for meal and gift. Room are small with balcony, could have use the balcony to extend the size of the bedroom.
Stayed 1 night in Jan 2020
Response from STAFF on 1 Feb,2020
Thank you for using. Thank you for your review regarding this facility. It seems that we were not very satisfied, and all the staff are full of disappointment. Because there is a semi-open-air bath in the room, I think that it felt narrow. This ryokan is very pleased with the indoor hot spring for customers who want to enter the hot spring slowly, We will receive your valuable opinions and consider future sales methods.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillowman
Nice staff, good breakfast, good for family.
Stayed 1 night in Dec 2019
Response from STAFF on 25 Dec,2019
Thank you for using. We look forward to your next visit.

10/10 Excellent

LAI YEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from STAFF on 24 Dec,2019
Thank you for your valuable opinion. I look forward to seeing you again next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and comfortable place
It was a comfortable stay with well maintained room. It was reasonably priced with a beautiful view balcony facing the yufuin town. A small private onsen to chill for couple. One of the best room I have stayed throughout my trip. A good place for relaxation and to forget about hustling and hustling city life.
Stayed 2 nights in Dec 2019
Response from STAFF on 17 Dec,2019
Thank you for using. I'm really happy that the customer is happy. Please use Ryokan Yufuyama next time.

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice onsen hotel
The room was nice with private onsen, there is no public onsen. Staffs were very friendly and helpful. However the beds were very uncomfortable.
Stayed 1 night in Oct 2019
Response from STAFF on 8 Dec,2019
Thank you for using. Thank you for your valuable feedback.

10/10 Excellent

Dion

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
so-so
The hotel was “ok”. There is no lobby and nowhere to go or sit other than your room and an otherwise brightly lit cafeteria type room. The rooms outdoor sitting is very “enclosed”. The hotel was noisy at night (vent or plumbing maybe). It is about 7mns drive to downtown which makes it difficult to go eat out.
Stayed 2 nights in Oct 2019

10/10 Excellent

Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful private onsen and views of the mountain
Quite a small ryokan with few rooms, so it was very cozy. Definitely need a car as it's quite a distance from the main town area but really nice being out in nature. Nice view of the mountains and an amazing private onsen. Loved the private onsen so much :)
Stayed 1 night in Aug 2019
Response from kazusa on 17 Aug,2019
Thank you for the review. Thank you for staying.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During the whole vacation in Japan, this was the most impressive experience I've ever had. The spa was so nice too my body but the best thing was the dinner! Dinner was perfect also server was too kind for us >< Would like to visit here again 100% sure!
Stayed 1 night in Jul 2019
Response from staff MIURA on 29 Jul,2019
Thank you very much for staying here. All the staff felt relieved as they seemed to be satisfied with the customers. We look forward to your next visit.

10/10 Excellent

Siew Huay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome!
Private onsen is awesome! Strongly recommended. Breakfast and dinner included in half board is good too.
Stayed 1 night in Jun 2019
Response from Kazusa on 17 Jun,2019
Thank you for the review. Thank you for your compliment. It was good to be satisfied with the hot spring. Thank you for staying. Ryokan YUFUSAN

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room is a bit old. Needs maintenance. Service is very good. Value for money.
Stayed 1 night in Jun 2019
Response from Kazusa on 5 Jun,2019
Thank you for the review. We will report your impressions and make it a better hotel. Thank you for staying. Ryokan YUFUSAN

10/10 Excellent

LAWRENCE WEN HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing amazing
Amazing stay, but it is further to the town, so plan your trip wisely and rent the car.
Stayed 1 night in Dec 2018
Response from staff MIURA on 28 Jan,2019
Thank you very much for using it. I'm far from the city, so sorry to have troubled you. We will be waiting for your visit next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from staff MIURA on 19 Jan,2019
Thank you for using.

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Option in Yufuin
Great breakfast and staff. The in-room Onsen is a very nice touch. Very close to the base of the mountain (Yufudake) but out of the town center.
Stayed 2 nights in Dec 2018
Response from staff MIURA on 31 Dec,2018
Thank you for using. It seems that it was a fun trip, all the staff are pleased.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private onsen in our room. Loved the views of Mt Yufu. Loved that it was away from the noise and confusion of the downtown area and yet downtown was just a quick free shuttle away. Loved the free pick-up service from the train station.
Stayed 1 night in Nov 2018
Response from staff on 17 Nov,2018
Thank you for using. I am very pleased that we care about our inn. We are waiting for customers to come again next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This ryokan was very fantastic. From our room 's window we can see clearly Yufusan so beautiful, real touch of nature and feel like we are sleeping surrounded by nature. Special thanks to Mr. Okubo for warm welcome and also Very kind to drive us to the train station. We will surely come back again.
Stayed 1 night in Nov 2018
Response from Staff on 22 Nov,2018
This time, thank you very much for using ryokan yufusa. Our staff also thank you for your words. Please also use the ryokan yufusan by all means next time.

10/10 Excellent

Poh, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan with in-built onsen in room
The half board package is excellent with assumptious and delicious traditional japanese dinner and breakfast set
Stayed 1 night in Oct 2018
Response from Ryokan YUFUSAN kazusa on 16 Oct,2018
Thank you for review. Thank you for the praise words of the meal. There is a pick-up service, please use it. A beautiful Yufu sightscape, quiet environment, natural hot springs, if you are satisfied with our customers, our staff is happy. We are waiting for your reservation. Thank you for using.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint comfortable stay
Small quaint hotel with all the amenities needed. Room was on the small side, would have been better if the balcony area was converted to be part of the initial room design as it was wasted space. Food was provided- delicious and filling. Must try: the cheesecake sold at the attached store to the hotel. Good hotel for lovers/immediate family but if you travel with friends, be prepared to bare all or ask your Friend to look away while you shower as the bedroom and private onsen/shower area is separated by a see thru glass. The bed was comfy and warm!
Stayed 1 night in Oct 2018
Response from staff MIURA on 18 Oct,2018
Thank you very much for using it. Also, thank you very much for explaining the features of our shop. The size of the room seemed to be narrower than the customer thought, and we are sorry for the inconvenience. But how was the bath while watching YUFUDAKE at this price? Because I designed the bath widely, I think whether the room will feel narrow inevitably by all means. In addition, the balcony is made wider so that you can relax outside as it gets cooler. We appreciate your understanding. Next visit

10/10 Excellent

Chi Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from staff MIURA on 9 Aug,2018
Thank you for using. Thank you very much. We are looking forward to seeing you next time.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Ryokan Yufusan
Hotel was clean. Breakfast and dinner were good. Car parking was easy, car park is in front of hotel. Staff was polite and helpful. Great view of Mt Yufu from verandah of room. Each room has it's own onsen bath. However location was far from main town of Yufu. Need car to get to hotel.
Response from staff on 1 May,2018
Thank you very much for using Ryokan YUFUSAN. We are sorry for the inconvenience. We are waiting for you to visit again.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Ryokan Yufusan
Hotel was clean. Breakfast and dinner were good. Car parking was easy, car park is in front of hotel. Staff was polite and helpful. Great view of Mt Yufu from verandah of room. Each room has it's own onsen bath. However location was far from main town of Yufu. Need car to get to hotel.
Response from staff on 1 May,2018
Thank you very much for using Ryokan YUFUSAN. We are sorry for the inconvenience. We are waiting for you to visit again.

10/10 Excellent

Sze On

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2023

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旅館有車接送,早餐,晚餐好食,整體十分滿意。
Stayed 1 night in Dec 2023

4/10 Poor

YONG

Stayed 1 night in Nov 2022
Response from staff on 6 Jan,2023
Thank you for using our service.We are looking forward to your next visit.

10/10 Excellent

Cheuk Hei

Stayed 1 night in Oct 2022

8/10 Good

TORU

Liked: Cleanliness, room comfort
旅館の対応に感謝
機器の不具合で、源泉掛け流しの客室露天風呂が2日目の朝利用できませんでした。楽しみが半減しましたが、一部返金と素泊り無料券を頂きました。宿の対応には満足しました。
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お手頃な金額でお勧めです。
お風呂にお料理に満足できる金額でした。 コロナ中の家族旅行には、あまり人と合わず よかったです。 窓に網戸があればよかったのとエアコン調整と 布団の厚さが合わず暑かったです。 布団は、もう少し薄くていいかもしれません。 景色もよくお料理も子供も喜んで楽しくすごせました。フリードリンクは、よかったです!
Stayed 1 night in Aug 2020
Response from STAFF on 27 Aug,2020
この度は旅館 由布山をご利用いただき誠にありがとうございました。 当施設に関しまして、ご満足いただけたご様子でスタッフ一同安堵しております。 ドリンクサービスは、施設周辺に買物が出来る場所がなく、お客様に少しでも喜んでいただければと始めたサービスでございますので、これからも継続していきたいと思っております。 貴重なご意見ありがとうございました。

6/10 Okay

KYOKO

Stayed 1 night in Jun 2020
Response from STAFF on 14 Jul,2020
この度は旅館由布山をご利用いただきありがとうございました。 次回のご宿泊をおまちしております。

10/10 Excellent

GOROMARU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景色も綺麗でとてもよかったです!
Stayed 1 night in Jun 2020
Response from STAFF on 2 Jul,2020
この度は旅館 由布山にご宿泊いただき誠にありがとうございました。 季節が変わればまた違った景色をご覧戴くことが出来ますので、是非次回もご利用下さいませ。

10/10 Excellent

suga

Stayed 1 night in May 2020
Response from STAFF on 2 Jul,2020
当施設のご利用ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ジュース、コーヒー飲み放題!天窓着き、風呂着き!絶景宿! 広くて快適!
Stayed 1 night in Apr 2020
Response from STAFF on 16 Apr,2020
この度はご利用頂き、誠にありがとうございました。 次回のご予約をお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サイコー
料理が美味しくて、最高でした! 一泊二食で7000ほどで、お得と思えました。
夜ご飯のすき焼き
朝ご飯
Stayed 1 night in Mar 2020
Response from STAFF on 5 Apr,2020
この度は旅館由布山をご利用頂き誠にありがとうございます。 お客様にご満足いただけたようで、大変安堵しております。 多くのお客様にご利用いただけるよう4月は通常よりも値段をお値引きさせていただいております。 お客様のご予約いただきましたプランは、4月限定 2食付1人7000円×2 1室14,000円のお得なプランでございました。 またのご予約をお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from STAFF on 26 Mar,2020
This time, thank you for using Ryokan Yufuyama. We look forward to your next reservation.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
由布院の賑やかなエリアからは少し距離があり、徒歩で移動するのは難しい立地ですが、静かで落ち着いた場所にあり心身ともにリラックスできます。 各お部屋にある半露天風呂も、お部屋もきれいに掃除されていて心地良く過ごさせていただきました。 ひとつだけ欲を言えば、室内に前身の映る姿見鏡があれば身支度を整えるのにいいなぁと思います。
Stayed 2 nights in Mar 2020
Response from STAFF on 25 Mar,2020
この度は旅館 由布山をご利用いただき誠にありがとうございました。 当店の特徴と貴重なご意見を頂戴いたしましたこと、重ねてお礼申し上げます。 お客様のご満足いただいた様子に、各部署のスタッフ一同大変安堵しております。 お客様が再度お泊りいただいたときも、同じ気持ちになられるよう、日々精進して参りますので、次回も旅館 由布山をご利用下さいませ。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地店位於由布山上,房間面向山景,令人心情放鬆。房內有私人溫泉。整潔舒適。有泊車位,前往附景點方便。
Stayed 2 nights in Mar 2020
Response from STAFF on 10 Mar,2020
Thank you very much for using. I feel relieved that the customer has been slow. Also, please use Ryokan YUFUSA next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
地點很方便由博多JR站行去只要5~8分鐘路程,房間設備齊又有按摩腿腳機,如果行完一日好累可以放鬆一下腿部腳部,最重要酒店不是只有暖氣,房間晚上睡覺時不會太悶熱。
Stayed 1 night in Feb 2020
Response from STAFF on 5 Mar,2020
Thank you for using this time. Our facility is located less than 10 minutes from Yufuin station, so we are a little inconvenient for those who want to be near the station. I'm sorry. We are waiting for you next time.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房內有溫泉
房間與網站介紹的一樣。 房內有溫泉♨️,可以邊浸邊欣賞由布岳⛰ 我只訂了房間,沒有食早晚餐,但仍然可以享用咖啡機及汽水機👍
Stayed 1 night in Feb 2020
Response from STAFF on 28 Feb,2020
Thank you for using. We are delighted that our customers have been satisfied with our facilities. We do not have any shops around the inn, so we offer a free drink service, so we can reduce the burden on our customers. This service will continue. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice view, nice staff
Location a bit far from JR station. Highly recommend self drive. Also have pick up service.(but I am self-drive this time) City view room is amazing! Room is large enough and clean and tidy. Hot spring is good. Must try! Dinner (Sukiyaki) is nice but just few pieces. And breakfast is good also. Staff is helpful and nice.
Stayed 1 night in Feb 2020
Response from STAFF on 28 Feb,2020
Thank you for using. We are delighted that our customers have been satisfied with our facilities. Please come next time.

8/10 Good

Siu Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比較偏遠適合自駕遊
旅館有提供接送服務 房間有私人風呂 但是旅館偏離景點沒法步行前往 比較適合自駕遊人士 但旅館內設施狀況還好而且有土產店 住宿時候感覺不錯 選擇的是包括早餐晚餐的房間 但用餐沒有想像中好吃 而且不可以選擇,如果可以讓客人選擇餐牌/升級更佳
Stayed 1 night in Feb 2020
Response from STAFF on 23 Feb,2020
Thank you for using. Some of the websites allow you to choose dishes, so please check with your next booking. We are far from town, but there is a pick-up service, so don't worry. I look forward to seeing you next time.

10/10 Excellent

Min Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體就是驚艷!!從窗外看出去,不管是夜景或是晨景,都讓人覺得美麗,房間內的溫泉浴池,但讓人舒服的不想離開
Stayed 1 night in Feb 2020
Response from STAFF on 20 Feb,2020
Thank you for using. The customer is pleased and all the staff are glad. We look forward to your next visit.

10/10 Excellent

Peichun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from STAFF on 11 Feb,2020
Thank you for using. Thank you for your valuable review

10/10 Excellent

SHIH-CHIEH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿經驗
我們一共住了三晚 , 物超所值!! 如果只住1晚 , 建議加購晚餐及早餐!!
Stayed 1 night in Feb 2020
Response from STAFF on 7 Feb,2020
Thank you for using. We are very pleased to have satisfied our customers. We look forward to your next visit.

8/10 Good

NGOK CHEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自駕推介,酒店於山邊,環境很好,重點係私人溫泉,一家玩得很開心,離由佈同金鱗湖其實好近,值得再來
Stayed 1 night in Jan 2020
Response from STAFF on 4 Feb,2020
Thank you for using. We are waiting for your next visit.

10/10 Excellent

Seung Joon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from STAFF on 28 Jan,2020
Thanks for staying with us.

8/10 Good

Yuet Mei

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from STAFF on 28 Jan,2020
Thanks for staying with us.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
可以有更好的選擇
check in 沒告知未含小孩的早餐,也未詢問是否要加購小朋友的早餐.隔天用餐時工作人員也帶領我們2大2小入座,每人一份早餐定食,之後下一組客人要用餐,才發現他們將另一組2位客人的早餐給了我們的小朋友,我們表明願意支付2位小孩的早餐費用,結果他們收了7000日圓,在我看來這份早餐定食價值不到1000日圓,他們收了3500日圓一個人,我們甚麼也沒說也付了,整個旅館就是名產店另外再搭建經營的小木屋,沒有甚麼質感與服務
Stayed 1 night in Jan 2020
Response from STAFF on 26 Jan,2020
Thank you for using this time. We apologize for any inconvenience to our customers due to lack of explanation on the amount of money. If you can confirm the customer's name and the date of booking, we can give you detailed explanations. First of all, I think that it is a bill for facility use fee and breakfast price. The property charges a fee for the use of the facility at the age of the child. I guess you may have explained the amount and the additional amount of the breakfast fee. (Facility fee ¥ 2420 + breakfast fee ¥ 1100) x 2 people = ¥ 7,040 Regarding meal plans, if there is a request from the customer, we will respond as much as possible. Please do not hesitate to contact us next time. However, I think there were many places where consideration was not enough. All the staff will be careful. I'm sorry this time.

10/10 Excellent

Wai Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hot-spring’s hotel.
The view is very good. The staffs are very nice. We will come again.
Stayed 2 nights in Jan 2020
Response from STAFF on 17 Jan,2020
Thank you for using. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高な空間と時間を過ごすことができました
Stayed 1 night in Jan 2020
Response from STAFF on 24 Jan,2020
ご利用いただき誠にありがとうございました。 お客様がゆっくりお過ごしいただけたことが、何よりの喜びでございます。 次回も旅館由布山で癒しのひとときを、お過ごし下さい。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from STAFF on 14 Jan,2020
Thank you for using. We look forward to your next visit.