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Reviews of Zermatt Budget Rooms

3 out of 5
Zermatt Budget Rooms
Spissstrasse 50, Zermatt

Reviews

9.6

Exceptional

Rating 10 - Excellent. 141 out of 174 reviews" "
Rating 8 - Good. 27 out of 174 reviews" "
Rating 6 - Okay. 3 out of 174 reviews" "
Rating 4 - Poor. 0 out of 174 reviews" "
Rating 2 - Terrible. 3 out of 174 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Howie, Falls Church

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a basement unit. The triple room was huge with 2 floors. Wish I had known no view meant basement
Stayed 1 night in Apr 2024

10/10 Excellent

Ligaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth it
Stayed 1 night in Apr 2024

10/10 Excellent

Isabelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice. Great location. Spa was lovely
Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was really large with a massive bathroom which had both a huge walk-in shower and bath. The breakfast buffet was lovely and varied, and very tasty way to start our day. Good location only 5-10 minute walk from the Zermat train station / centre of town. Staff at check-in were nice and the free processco/orange juice was a nice touch. The spa was brilliant, with various baths and rooms, perfect to help heal my pulled back muscle after some sledging that day.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sohini

Liked: Cleanliness, staff & service, property conditions & facilities
Exeptional Staff, clean spacious rooms and great breakfast
Stayed 6 nights in Dec 2023

8/10 Good

Sabiha

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing at Zermatt Budget Rooms hotel. It was very clean and spacious. The pool and spa amenities are wonderful. Staff is very nice. Would definitely stay here again. Best value for your dollar.
Stayed 1 night in Sep 2023
Response from Tamara on 8 Sept,2023
Dear Sabiha,thank you for your recent visit to Zermatt Budget Rooms.It was a pleasure to read that you had a great stay.We appreciate your recognition of our wonderful staff.They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.It is lovely to hear that you also enjoyed our wonderful wellness area. A well-deserved pampering session at the spa is always needed, when in Zermatt.Our whole team is looking forward to welcoming you again!Best regardsTamara KreisGuest Relations

10/10 Excellent

Lixin

Stayed 1 night in Sep 2023
Response from Tamara on 8 Sept,2023
Dear Lixin!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

8/10 Good

NIRANJAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel.
Stayed 2 nights in Jul 2023
Response from Tamara on 11 Aug,2023
Dear Niranjan!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best experience staying at this hotel.
Stayed 2 nights in Jul 2023
Response from Tamara on 30 Jul,2023
Dear Gaurav!Thank you so much for taking the time to leave a review for our house.We are very happy to hear that you enjoyed your time here with us.Our goal is always to exceed expectations and to make the guests' stay as pleasant as possible.We are looking forward to welcoming you again!Kind regardsTamara KreisGuest Relations

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, the best breakfast of a hotel
Stayed 2 nights in Jul 2023
Response from Tamara on 30 Jul,2023
Dear Gabriel,thank you for leaving us such a wonderful review about your stay.It is lovely to hear that you also enjoyed the delicious breakfast.We are looking forward to welcoming you another time again!Best regardsTamara KreisGuest Relations

10/10 Excellent

Paul, Woodinville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The budget rooms wildly exceeded our expectations - the rooms were huge! The pool was great, there's a game room right outside the door, breakfast was fantastic and the price was really good for Zermatt. We will definitely stay here again when we return to Zermatt!
Stayed 2 nights in Jun 2023
Response from Tamara on 30 Jul,2023
Dear Paul!Thank you so much for taking the time to leave a review for our house.We are very happy to hear that you enjoyed your time here with us.Our goal is always to exceed expectations and to make the guests' stay as pleasant as possible.We are already looking forward to welcoming you again!Kind regardsTamara KreisGuest Relations

10/10 Excellent

Olgu G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Tamara on 30 Jul,2023
Dear Olgu!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room in a beautiful city.
Spacious room for family and nice activities for kids. Good break from all the hiking and eating. Very nice staff.
Stayed 1 night in Jul 2023
Response from Tamara on 7 Jul,2023
Dear Kara!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

8/10 Good

BHAVIN, Omaha

Stayed 1 night in Jun 2023
Response from Tamara on 30 Jul,2023
Dear Bhavin!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Excellent

Arshad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room with a huge full room size bathroom in the basement. Convenient location though 10-12 minutes from train station so if you have heavy luggage ask for hotel shuttle. My kids loved the bathroom and its size.
Stayed 2 nights in Jun 2023
Response from Tamara on 7 Jul,2023
Dear Arshad!Thank you for your visit and the great review. We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations. It would be a pleasure for us, to welcoming you another time again. Kind regardsTamara KreisGuest Relations

10/10 Excellent

Jinyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into a renovated room in Zermatt Budget Rooms, which is the basement level of Alpine Resorts and Spa. The triple room is very spacious with the beds on one side of the room, sitting area on the other, and the bathroom on a lower level accessible by stairs. The staff were friendly and helpful, and the included breakfast was plentiful. The spa was fabulous—I particularly enjoyed the onsen. The only constructive criticism I have is that the fans in the bathroom were very loud and there was no was to turn them off. Eventually we got used to the noise, but it is quite noticeable. All in all, I highly recommend Zermatt Budget Rooms and I would absolutely stay here again if I were ever back in Zermatt.
Stayed 2 nights in May 2023
Response from Tamara on 16 May,2023
Dear Jinyoung,thank you for your recent visit to Zermatt Budget Rooms.It was a pleasure to read that you had a great stay. We appreciate your recognition of our wonderful staff.It is lovely to hear that you also enjoyed the delicious breakfast and spa.We are looking forward to welcoming soon again!Best regardsTamara KreisGuest Relations

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel fit the bill for our quick trip to Zermatt. We were there for one night. Hotel staff was very friendly and helpful. Breakfast was great. Walkable, but hotel shuttle available to and from the train.
Response from Tamara on 16 May,2023
Dear Eileen,thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

2/10 Terrible

JACQUELINE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Tamara on 16 May,2023
Dear Jacqueline,thank you very much for your stay with us.We would like to ask you to tell us why you were not satisfied with your stay.We are looking forward to hear from you.Best regardsTamara KreisGuest Relations

10/10 Excellent

Chung-Tao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! I would even call it a resort! Clean. Quiet. Beds were comfortable and rooms are very spacious! We were very happy with our stay. I do wish they had explained how awesome their amenities are upon check in. We didn’t realize they had a whole spa experience for their guests. Hot saunas, dry saunas, 3 hot pools in addition to the regular pools. You name it. They have it. They also have fantastic breakfasts for their guests included with the stay. We would definitely come back in the future. Highly recommend this place!
Stayed 2 nights in Mar 2023
Response from Tamara on 16 May,2023
Dear Chung-Tao,thank you for your recent visit at Zermatt Budget Rooms.It was a pleasure to read that you had a great stay.We appreciate your recognition of our wonderful staff.They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.It is lovely to hear that you also enjoyed the delicious breakfast and spa.A well-deserved pampering session at the spa is always needed, when in Zermatt.Looking forward to welcoming you soon again!Best regardsTamara KreisGuest Relations

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Tamara on 15 Mar,2023
Liebe Jennifer,vielen Dank für Ihren Besuch und die tolle Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat und wir Ihre Erwartungen erfüllen konnten.Es würde uns freuen, Sie demnächst wieder bei uns begrüssen zu dürfen.Freundliche GrüßeTamara KreisGuest Relations

10/10 Excellent

James David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the railway station and the Gornergrat train. Short walk to restaurants and shops. Buses run often and are free or take a taxi direct to any location for 12chf. Budget Rooms do not offer a veiw but are very large with a spa like bathroom downstairs. Highly recommend!
Stayed 6 nights in Feb 2023
Response from Tamara on 28 Feb,2023
Dear James!Thank you very much that you take your time to give us a 5* review.It is a pleasure for us to read that you enjoyed your stay. We are very happy that you liked the location of the hotel and also the size of the rooms.See you soon again at Zermatt Budget Rooms!Kind regardsTamara KreisGuest Relations

10/10 Excellent

Jason, Mocksville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this location if you are staying in Zermatt for one night or many. Our family stayed here for one night on each side of the Matterhorn Trek. The staff is friendly. The rooms were much larger than I anticipated. The breakfast is filling and delicious. The health and wellness center was beautiful and relaxing. It is not in the middle of town, but it is an easy 5 minute walk to the city centre/train station. It is quiet and the grounds are lovely. The next time we are in Zermatt we will plan on staying here....for more than just a couple nights!
Stayed 1 night in Aug 2022

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was exceptional, the room was roomy, clean & well equipped. The pool and spa was fantastic.
Stayed 2 nights in Aug 2022

10/10 Excellent

Asma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and the bathroom is like a spa. The staff was great! The breakfast was amazing ! Cannot say enough good things about this property ! It was phenomenal !
Stayed 2 nights in Aug 2022

10/10 Excellent

MITSUNOBU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Aug 2022

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our Budget room - very spacious with huge bathroom with rain shower and lovely tub. Very comfortable beds in large room. Nice little spot to sit outside. When we heard ‘budget room’ in the basement we wondered how nice it would be but it was excellent. We would definitely stay there happily again. Also, has a fabulous dinner with a wonderful waiter, Dennis, in the hotel. The meal was delicious. The breakfast was fabulous, too!
Stayed 2 nights in Jul 2022

10/10 Excellent

Donald

Stayed 2 nights in Jun 2022

10/10 Excellent

Beda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Aphisak

Stayed 1 night in May 2022

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
The budget room was an excellent size and very clean. The thing that pleased me most about the hotel stay was the level service we received from the staff. Would definitely go back
Stayed 6 nights in Apr 2022

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We stayed for 2 nights after completing the 12 day Walkers Haute Route. It was a wonderful stay, the perfect place to rest up and on the cheap side for Zermatt. The front desk workers were lovely and had great advice. Breakfast was amongst the best I've had, and the room was perfectly comfortable. Balcony looked out to some construction as I believe they're updating their wellness facilities, but it was the weekend and didn't bother us.
Stayed 2 nights in Aug 2020

10/10 Excellent

Seraina, Aadorf

Travelled with group
Liked: Cleanliness, staff & service, amenities
Vom Hotelzimmer, über das Personal bis hin zum Essen im Restaurant war alles vorzüglich. Die Zimmer waren sehr geräumig und sauber, das Personal war sehr freundlich und hilfsbereit und generell war der Service des Hotels einwandfrei. Auch die Lage des Hotels war für uns perfekt, man wurde sogar mit einem E-Shuttle direkt vors Hotel gefahren.
Stayed 2 nights in Jul 2020

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

8/10 Good

Cheuk Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Bee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly friendly and accommodating, especially Linda at the front desk! The facilities were very nice and included a wide range of amenities that were lovely after a long day of skiing. They upgraded us to a spacious room upon arrival that greatly exceeded our expectations. Complementary breakfast and transportation to the train station was a plus! Location is very close to downtown and the train station, as well as the Sunnega lift. Overall excellent!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2019

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly spacious room at a reasonable price.
The room was at basement but we can see the Matterhorn from the terrace. The room was incredibly spacious with jugzy bath tab and a tiny kitchen. The staff was friendly and speedy in check in and out. I would recommend this discounted version of Zermatte resort hotel if you do not care about room view.
Stayed 2 nights in Jul 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay - staff was friendly and accommodating. Room was huge! Food at breakfast was very good. Ate dinner there, too m, also very good. Wait staff was great!
Stayed 2 nights in Jun 2019

8/10 Good

Yiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It took us awhile to find the hotel. It’s actually located negative 1 level of the hotel. Huge room and great local location
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Avoid this property. Management is heartless! We were assigned a room with the bathroom down a flight of stairs. We are an older couple and my wife was wearing a knee brace due to a recent knee surgery and had difficulty with stairs. We requested a different room and offered to pay a upcharge, but they refused. She was forced to use the bathroom in the lobby.
Stayed 2 nights in May 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, spacious room, expansive buffet, fun lounge and bar and incredible spa make this hotel one not to miss!
Stayed 2 nights in Mar 2019

10/10 Excellent

Jennette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Zermatt
Very pleasant hotel in a convenient location. Close to train station and town centre. Helpful staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Great location and very comfortable. Well priced too. Only criticism is it could do with better signage to help find it when you first arrive.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted right away by the friendliest girl and were given a free upgrade. It was the best. I love this town!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for hiking and exploring. The swimming pool area and breakfast are amazing. Very close to train station and excellent customer service.
Stayed 2 nights in Jul 2018

10/10 Excellent

Sonja, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and perks greatly exceeding expectations for a budget hotel. This hotel's "budget rooms", where we stayed at the height of summer, offer a (ski) lodge experience but also provide access to high end amenities (pool, sauna, workout, jacuzzi etc.). While the budget rooms are below surface level, they are designed to still offer glimpses of mountains and sky. They are also incredibly spacious and equipped with modern furniture and fixtures. Bathtub and showers to not drain well, suggesting aspects of the facilities may be aging. The budget rooms are perfect for families or larger parties. It's easy to get around each other with the bathrooms located under the sleeping area, offering essentially a split-level suite. 801 seems to be the biggest such room. For longer stays, I would miss an opportunity to prepare some food but there is a fridge and a water heater. Breakfast is excellent. I also recommend eating dinner there. Guests enjoy a 10% reduction and the food and service are very good. Fondue and pizza alike are made with skill and fresh ingredients.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018