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"Staff were very friendly and professional."

"Very good all around"

"Just liked everything."

"Even though I spoke little Portuguese, the staff did an excellent job helping me feel at home. They treated me with the upmost respect and the food was excellent."

"We stumbled upon the Grand Mercure completely by chance just walking in, looking for a spa that wasn't there anymore and ended up falling in love with it instantly. The front desk team was so warm, welcoming, and full of good energy that we decided to spend our last two nights in São Paulo there, and it was one of the best decisions of our trip. The entire atmosphere felt so inviting and comfortable, and the hospitality was next-level. And the restaurant… wow. I don’t know who the chef is, but they put their whole heart (and foot, in the best way) into the food every dish was spectacular. This is the kind of place that makes you feel at home while still feeling like you’re on a special getaway. I’d absolutely come back again without hesitation."

"24/7 reception desk "

"Excellent bed, cleaning, breakfast"

"Convenient location super friendly and helpful staff. Loved the lifts!"

"Great location. Nice, clean and safe hotel."