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Mercure Vichy Hotel

4.0 star property
Guests savor French cuisine on the terrace overlooking the garden or rejuvenate in the Turkish bath at this tranquil retreat in Vichy's thermal district

Choose dates to view prices

Mercure Vichy Thermalia welcomes travelers to its peaceful garden in the Thermal district. The Cote Jardin restaurant serves French dishes all day, and the Turkish bath offers relaxation. Helpful multilingual staff and in-room WiFi enhance the comfortable experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is S$162
includes taxes & fees
14 Jun - 15 Jun
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About this property

Mercure Vichy Hotel

  • Upscale hotel located in Thermal
  • You can look forward to a terrace, a garden and dry cleaning/laundry services at Mercure Vichy Hotel. For some rest and relaxation, visit the Turkish bath/hammam. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
    • Meeting rooms, a lift and luggage storage
    • A front desk safe, a 24-hour front desk and a vending machine
  • Room features
  • All 78 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Baby baths and free infant beds
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and baths or showers
    • 65-inch flat-screen TVs with satellite channels

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 14.90 per accommodation, per night

Service animals are welcome, and are exempt from fees

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 15 per day
  • Pet fee: EUR 14.90 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Vichy Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 14.90 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mercure Vichy Hotel?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Mercure Vichy Hotel on 14 Jun, 2026 start from S$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Vichy Hotel?

Self-parking is available for EUR 15 per day.

What time is check-in at Mercure Vichy Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Vichy Hotel?

Checkout is at noon.

Where is Mercure Vichy Hotel located?

Located in Thermal, this hotel is steps away from Thermes de Vichy, Musée des Arts d'Afrique et d'Asie and Hall des Sources. Palais des Congrès Opéra Vichy and Grand Café Casino are also within 10 minutes. Vichy Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.6

Cleanliness

8.0

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 26 reviews
Rating 8 - Good. 11 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

Reviews

Verified

4/10 Poor

Sylvie

Liked: Cleanliness, staff & service, amenities
The hotel was great and my only complaint is with the WiFi which was not suitable to get work done.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle rénovation Très bon emplacement
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thibaud

Liked: Cleanliness, staff & service
Chambre classique mais propre. Personnel très agréable !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, amenities
C’était un séjour agréable
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Christian

Liked: Cleanliness, staff & service
Disliked: Amenities
Accès parking en travaux, marqué fermé sur les navigateurs. Téléphone de l'hôtel en dérangement. Restaurant fermé sans avoir été prévenus à la réservation. Problème de fonctionnement de la télévision (contrôle parental)....
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel qui vuent d'être entièrement rénové. Seul bemol (pasager je pense) : comme les travaux viennent d'être terminés, ça sent fort la peinture dans la chambre
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Claire

Stayed 2 nights in Feb 2026
Verified

8/10 Good

Patrice

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Laurence

Stayed 1 night in Jan 2026
Verified

8/10 Good

Francois

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mélanie

Stayed 1 night in Nov 2025
Verified

8/10 Good

benoit

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Damien

Stayed 1 night in Dec 2025