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ANA InterContinental Beppu Resort & Spa by IHG

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for ANA InterContinental Beppu Resort & Spa by IHG

Exterior
Lobby
View from room
Outdoor pool, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Executive lounge
Travelers find serenity at ANA InterContinental Beppu Resort & Spa, an IHG Hotel. The property features a mineral hot spring and sauna for ultimate relaxation. Guests can enjoy soothing massages and sample local cuisine at either of the two on-site restaurants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Bar
  • Spa
  • Gym
The current price is S$631
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Classic Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 62 sq m
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, City View (Beppu City View)

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room, 1 King Bed, City View (Beppu City View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible, Non Smoking (Private Onsen, Lounge Access)

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room, 2 Double Beds, Accessible, Non Smoking (Private Onsen, Lounge Access)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View (Beppu City View)

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room, 2 Double Beds, City View (Beppu City View)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Accessible, Non Smoking (Dining, Private Onsen, Lounge Access)

1 bedroom, premium bedding, down duvets, memory-foam beds

Club Suite, 1 Bedroom, Accessible, Non Smoking (Dining, Private Onsen, Lounge Access)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 102 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 62 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Single Bed (Panorama)

1 bedroom, premium bedding, down duvets, memory-foam beds

Suite, 1 Single Bed (Panorama)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 145 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Suite, 1 Single Bed (Panorama)

Private kitchen

Premium Suite, 1 Single Bed (Panorama)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 212 sq m
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Club Suite, 1 Bedroom, Accessible Bathtub, Club lounge access (Dining, Hot Tub)

1 bedroom, premium bedding, down duvets, memory-foam beds

Club Suite, 1 Bedroom, Accessible Bathtub, Club lounge access (Dining, Hot Tub)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 96 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room (Upgraded)

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room (Upgraded)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Private Onsen, Lounge Access)

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room, 1 King Bed, Accessible, Non Smoking (Private Onsen, Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View (Beppu City View, Top Floor)

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room, 1 King Bed, City View (Beppu City View, Top Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible, Club lounge access (Beppu City View)

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room, 2 Double Beds, Accessible, Club lounge access (Beppu City View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View (Beppu City View, Top Floor)

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Room, 2 Double Beds, City View (Beppu City View, Top Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite

1 bedroom, premium bedding, down duvets, memory-foam beds

Suite

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 85 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Bed
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About the area

Map
499-18 Oaza Kannawa, Beppu, Oita, 874-0000

What's nearby

  • Hells of Beppu - 3 min drive - 1.9 km
  • Sea Hell Hot Springs - 3 min drive - 2.2 km
  • Hyotan Hot Spring - 4 min drive - 2.9 km
  • Takegawara Onsen - 9 min drive - 8.4 km
  • Kijima Kogen Park - 14 min drive - 10.2 km

Getting around

  • Kamegawa Station - 21 min drive
  • Beppu Station - 26 min drive
  • Oita (OIT) - 48 min drive

Restaurants

  • ‪Cafeteria Umi - ‬4 min drive
  • ‪岡本屋売店 - ‬11 min walk
  • ‪地獄蒸し工房鉄輪 - ‬5 min drive
  • ‪極楽饅頭 - ‬5 min drive
  • ‪明礬うどん - ‬2 min drive

About this property

ANA InterContinental Beppu Resort & Spa by IHG

Luxury hotel near Hells of Beppu
Located close to Beppu Tower and Takegawara Onsen, ANA InterContinental Beppu Resort & Spa by IHG provides a poolside bar, an indoor mineral hot spring (onsen) and a coffee shop/cafe. For some rest and relaxation, visit the 2 hot springs or sauna, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with cabanas, sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • Express check-out, a 24-hour front desk and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and separate dining areas.
More conveniences in all rooms include:
  • Memory foam beds, down duvets and free cots/infant beds
  • Rainfall showers, deep-soaking baths and toilets with electronic bidets
  • Wardrobes/cupboards, balconies and separate dining areas

Similar properties

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Beppu SUGINOI HOTEL

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9.4 out of 10, Exceptional, 1,002 reviews
The price is S$287
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Beppu SUGINOI HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free train station pick-up shuttle from 10:30 AM to 5:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Atelier
  • Elements
  • Lounge
  • 豊後前 霧翠

Things to do

  • 2 hot springs
  • 24-hour gym
  • Books
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 hot springs
  • 3 treatment rooms
  • Couples treatment rooms
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Hot tub
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Geta (wooden sandals)
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from April 13 2026 to April 17 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 5500 for adults and from JPY 2750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Guests under 17 years old are not allowed in the fitness facility
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Intercontinental Beppu Resort
Hotel ANA InterContinental Beppu Resort & Spa Beppu
Beppu ANA InterContinental Beppu Resort & Spa Hotel
Hotel ANA InterContinental Beppu Resort & Spa
ANA InterContinental Beppu Resort & Spa Beppu
ANA InterContinental Beppu Resort
ANA InterContinental Beppu
Intercontinental Beppu Resort Spa
ANA InterContinental Resort
ANA InterContinental
Ana Intercontinental Beppu &
ANA InterContinental Beppu Resort Spa
ANA InterContinental Beppu Resort Spa an IHG Hotel
ANA InterContinental Beppu Resort & Spa by IHG Hotel
ANA InterContinental Beppu Resort & Spa by IHG Beppu
ANA InterContinental Beppu Resort & Spa by IHG Hotel Beppu

Frequently asked questions

Does ANA InterContinental Beppu Resort & Spa by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM. The swimming pool will be unavailable from April 13 2026 until April 17 2026 (dates subject to change).

How much does it cost to stay at ANA InterContinental Beppu Resort & Spa by IHG?

As of 31 Oct, 2025, prices found for a 1-night stay for 2 adults at ANA InterContinental Beppu Resort & Spa by IHG on 6 Nov, 2025 start from S$630.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ANA InterContinental Beppu Resort & Spa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA InterContinental Beppu Resort & Spa by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at ANA InterContinental Beppu Resort & Spa by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ANA InterContinental Beppu Resort & Spa by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is ANA InterContinental Beppu Resort & Spa by IHG located?

Situated in the mountains, this luxury hotel is 1.5 mi (2.4 km) from Hells of Beppu, and within 6 mi (10 km) of Beppu Tower and Takegawara Onsen. Kijima Kogen Park and Umitamago are also within 9 mi (15 km).

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Reviews

ANA InterContinental Beppu Resort & Spa by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 165 out of 216 reviews
Rating 8 - Good. 35 out of 216 reviews
Rating 6 - Okay. 8 out of 216 reviews
Rating 4 - Poor. 4 out of 216 reviews
Rating 2 - Terrible. 4 out of 216 reviews

Reviews

10/10 Excellent

JUNKYU

Liked: Cleanliness, amenities
What an awesome staying!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were great!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

kin man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very polite and helpfully , the swimming is good with the nice view of Beppu , and the breakfast have plenty of choice
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to enjoy the hills and geotherrmal sites around Beppu. This is a beautiful resort with wonderful facilities and exceedingly helpful staff.
Stayed 3 nights in May 2025

10/10 Excellent

yu sin eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Masatami

Liked: Cleanliness, staff & service, property conditions & facilities
Love 2 go again
Stayed 1 night in Mar 2025

10/10 Excellent

Antonius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of the surrounding nature, quality of the hotel design, materials and construction.
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The rooms, property and staff are top notch! If you want a truly memorable experience, from beautifully designed rooms to incredible service - this hotel is a dream!
Stayed 4 nights in Jan 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is expensive but worth it. Our breakfast was amazing, the pool and hot tub spotless, and the room/bathroom/balcony very clean and comfortable. The hotel is in a beautiful location on the hill and was a treat to be at for our four nights! Also, it is a good location for some sightseeing such as the seven hells.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kyungmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best part of Beppu

Resort was amazing with great onsen. We stayed in all through our stay because of snow and it was so nice and cozy. French restaurant within the hotel was also superb. When we were leaving- we had to put on snowchains because of the snow and it was such a hard work and the staff (Takahashi and few other staff were there for us) was so helpful and put them on our tires for us. Also I left my novel in the room and they are shipping it back to me for free and i am very grateful. Thank you so much for the amazing experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeong sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view

Clean onset, perfect service, impressive view, wide room, normal breakfast.
Stayed 2 nights in Jan 2024

10/10 Excellent

TOMOMASA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Oct 2024

10/10 Excellent

choey

Liked: Cleanliness, property conditions & facilities, room comfort

Ana intercontinental beppu

View was amazing Room was very clean and quality of furnishes top notch Service was great Breakfast selection very good
Stayed 2 nights in Nov 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk through the door you realise this hotel will be amazing The staff and the exquisite decor confirmed our first impression Everyone went out of their way to provide extra service to suit are needs Over the last 50 years of extensive travel, this is the first hotel we would actually return to
Stayed 6 nights in Jun 2024

10/10 Excellent

Hung Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff’s attention to every detail.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sanghyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will go again. very good.
Stayed 1 night in Jul 2024

10/10 Excellent

Hin Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2023

10/10 Excellent

CHOONG MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visited for two nights and three days to celebrate our daughter’s second birthday. I’d like to express my sincere gratitude to each and every staff member for their exceptional kindness and hospitality. Thanks to all of you, we were able to create truly special memories for our daughter, who has just turned 24 months old. Everything—from the cleanliness of our room, the quality of food and beverage outlets, to the pool and onsen—was outstanding. I would gladly give a perfect score for all the facilities and services. Special thanks to Faye for assisting with our check-in, and to Takamura and Oishi (apologies if I’ve misspelled your names) for helping us make a restaurant reservation in Beppu city. I’m also thankful to the staff who kindly assisted with check-out and valet service around 11 a.m. on the 19th. While I may not remember every name, please know that we truly appreciated everyone’s efforts. As a five-star hotel, the facilities and services were, of course, excellent—but what made our stay truly unforgettable was the warm and genuine hospitality of the staff. My wife, daughter, and I were able to enjoy a wonderful, happy holiday thanks to all of you.
Stayed 2 nights in Jun 2025

8/10 Good

Yoshiaki

Very nice
Stayed 1 night in Mar 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay except for one issue

It was amazing, we had a great time and the room was beautiful with a great view. We encountered one problem. After using the onsen facilities including the dry sauna, the next day, the rooms were swapped. The women's room became the men's and the men's room became the women's room. The steam room in the men's room was out of order which was disappointing. We went to this hotel for the their onsen (hot springs) facilities, I wish we were told in advance that the steam room was out of order. We did not enjoy all of the facilities especially after paying such a high price for the room.
Stayed 1 night in Dec 2024

10/10 Excellent

SIN MAN

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Pinnacle of Private Onsen Resorts

Our stay at this resort was immaculate. Upon arriving at the hotel, staff promptly came out to take our luggage to our room and chauffer our car to a separate parking lot, all included in our stay. I decided to splurge here for me and my girlfriends anniversary and it was worth every single penny! Everything from the impeccable service to the beautiful interior and lobby was spotless and breathtaking. Instead of checking in and out at a front lobby near the entrance, guests are ushered into a separate lounge provided with refreshments. The staff assigned to us was professional and yet friendly and down-to-earth, assuaging the initial discomfort me and my girlfriend had at being unaccustomed to such high-class service. Soon we were in a pampered and relaxed mood, as expected of such a high class resort combined with Japan's famous hospitality omotenashi. Soon we were brought to our suite, which was absolutely incredible. The interior was spotless, the bathroom spacious and beautiful. The bed was comfortable and the amenities were perfect, everything from the surround sound in every part of the room to the dimmable lighting. Last but not least, the view from the balcony overlooking the Beppu coast was a priceless sight we will never forget, especially when combined with our heavenly private onsen bath. I will most certainly be back one day to relive this 5 star experience. Look no further for the pinnacle of private onsen resort relaxation than this hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

YOSHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方の対応も素晴らしく、心地よい接客と環境でした。
Stayed 1 night in Apr 2025

10/10 Excellent

rika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて素晴らしいところでした。 一つだけ惜しかったのは、お部屋のコーヒーカップとソーサーが色落ちして、日々がはいつま
Stayed 1 night in May 2025

10/10 Excellent

JAEHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

벳푸 최고 호텔

전망도 좋고 시설과 직원 서비스가 아주 훌륭합니다. 무료 발렛파킹이 매우 편했습니다. 조식은 맛있었지만 음식 종류가 좀 더 다양했으면 좋겠습니다. 온천도 아주 좋았습니다. 다만 입식 샤워대의 샤워기가 자꾸 옆으로 돌아가서 불편했습니다.
Stayed 1 night in Mar 2025