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Holiday Inn Tlaxcala by IHG

3.5 star property
Mountain adventures and relaxation combine at this Tlaxcala retreat where travelers can hike scenic trails, experience zipline thrills, and rejuvenate at the spa

Choose dates to view prices

Holiday Inn Tlaxcala offers a serene mountain setting with a spa, garden, and Mayana restaurant. Guests can book manicures, hike trails, try ziplining, or relax by the indoor pool. The attentive staff consistently earns high praise from satisfied visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$182
includes taxes & fees
12 Jun - 13 Jun
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About this property

Holiday Inn Tlaxcala by IHG

  • Family-friendly hotel in the mountains
  • Consider a stay at Holiday Inn Tlaxcala by IHG and take advantage of a free food/drink shopping service, a shopping centre on-site and a garden. Treat yourself to a body treatment, a hot stone massage or a body wrap at Spa ModelArt, the on-site spa. The on-site international cuisine restaurant, Mayana, offers breakfast, brunch, lunch and dinner. Enjoy the gym, as well as activities, such as hiking/biking, ziplining and ecotours. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), an outdoor tennis court and access to a nearby indoor pool
    • Supervised childcare (surcharge), a 24-hour front desk and outdoor furniture
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 102 rooms include comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with premium channels
    • Free infant beds, coffee/tea makers and daily housekeeping

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The price is S$102
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 to 290 for adults and MXN 150 to 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Tlaxcala by IHG have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Holiday Inn Tlaxcala by IHG?

As of 22 May, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Tlaxcala by IHG on 12 Jun, 2026 start from S$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Tlaxcala by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Tlaxcala by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Tlaxcala by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Tlaxcala by IHG?

Checkout is at 1:00 PM.

Where is Holiday Inn Tlaxcala by IHG located?

Located on the riverwalk, this family-friendly hotel is within 6 mi (10 km) of Xicotencatl National Park, Basilica of Ocotlan, and Centro de Convenciones de Tlaxcala. University Cultural Center and La Malinche National Park are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 221 out of 269 reviews
Rating 8 - Good. 35 out of 269 reviews
Rating 6 - Okay. 7 out of 269 reviews
Rating 4 - Poor. 2 out of 269 reviews
Rating 2 - Terrible. 4 out of 269 reviews

Reviews

Verified

10/10 Excellent

Stephalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind, and attentive staff ! the space is incredible! the view is amazing
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Tammy

Disliked: Cleanliness
Breakfast buffet and serving staff are excellent !
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Issuac Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and amazing view.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff’s friendly attitude , the customer service and amazing hotel conditions!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very nice and quiet. Everyone is very friendly.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was kindly and care to the us, Adriana in the restaurant was so nice always keeping us with hot coffee, the bedroom was so clean and nice I love the sheets and the white quilts on the beds, the view from my window was spectacular, the pool clean and warm all the time. Thank you so much for your service I enjoy a lot.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have stayed at this property before and most staff goes out of their way to accommodate and make our stay very pleasurable, especially the restaurant staff. The buffet is excellent. The front desk is probably the worst as customer service. My husband had work papers to scan and she was quite rude her name Salma. It seems that everything you ask them to do is painful and tiring and interfering with the conversations they have amongst themselves and the concierge, Other than that first impression, everyone else is outstanding!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ana Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Hotel in general. Good service of personnel and great food
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Nice staff Lovely place
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Arlo Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and stay
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Arlo Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and view
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and colonial property. Great food and friendly staff.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Adrian Armenta

Liked: Amenities
Thanks
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the all
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Magoo

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Apr 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Although the hotel is modern and clean, we were annoyed that key attractions, the suspension bridge over the waterfall, and the walking paths leading down to the river below the waterfall were closed after 3pm, the normal time for checking in.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Carlos Felipe

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Food and serving staff are the best things this hotel has. Front office staff needs customer service training. They are never able to do anything without a manager and the manager is never at the property (so they say). Room I recently was in had dead insects in bathroom and near door.
Stayed 4 nights in Dec 2023
Verified

2/10 Terrible

Sweet

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was amazing until I came back home and realized THE CLEANING STAFF STOLE MY CLOTHES! The four days I stayed I never asked for cleaning service or anything but towels but to my surprise they still entered my room and took the liberty of taking my clothes counting on me not noticing because I had so much luggage what a disgrace everything was 10/10 but stealing my clothes degraded themselves to a 2/10 the staff should not be allowed in your room when you clearly stated you didn’t want them in there. Im never coming back and that’s a fact! Going to such an expensive hotel just to get robbed, what a joke!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Gloriana Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, una estancia tranquila y agradable. Raúl en la recepción excelente, muy amable y atento.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención al cliente, el personal amable y dan buen servicio, el comedor impecable y excelente comida
Stayed 2 nights in May 2026
Verified

8/10 Good

SAGRARIO SAMPEDRO

Liked: Cleanliness, amenities, property conditions & facilities
Se duerme muy agusto
Stayed 1 night in Apr 2026