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Crystal Crown Hotel

3.0 star property
Hotel with free parking, 5-minute walk to KSL City Mall

Choose dates to view prices

Photo gallery for Crystal Crown Hotel

View from room
Lobby
Exterior
Lunch and dinner served, Japanese cuisine
Outdoor pool
Travelers find genuine relaxation at Crystal Crown Hotel's sauna and massage services. The on-site restaurant, Kirishima Shuzou, serves delicious Japanese dishes that satisfy culinary cravings. Free WiFi keeps everyone connected, and the attentive staff ensures a pleasant stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Shower/bath combination
Hydromassage showerhead
Coffee/tea maker
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Shower/bath combination
Hydromassage showerhead
Coffee/tea maker
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor King Studio

Desk, iron/ironing board, free WiFi

Crown Floor King Studio

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Shower/bath combination
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Shower/bath combination
Hydromassage showerhead
Coffee/tea maker
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Shower/bath combination
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Crown Floor Twin Studio

Desk, iron/ironing board, free WiFi

Crown Floor Twin Studio

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Shower/bath combination
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2

View all photos for Superior Twin Room -Newly Renovated

Desk, iron/ironing board, free WiFi

Superior Twin Room -Newly Renovated

Highlights

Air conditioning
Fridge
LED TV
Rainfall showerhead
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LED TV
Rainfall showerhead
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated)

Highlights

Air conditioning
Fridge
LED TV
Rainfall showerhead
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Newly Renovated)

Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LED TV
Rainfall showerhead
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Studio

Interior

Crown Studio

  • Sleeps 2

View all photos for Deluxe Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Executive Studio (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Crown Studio Double Room

Desk, iron/ironing board, free WiFi

Crown Studio Double Room

  • Sleeps 2

View all photos for Crown Studio Twin Room

Desk, iron/ironing board, free WiFi

Crown Studio Twin Room

  • Sleeps 2

View all photos for Superior Triple (New Renovated)

Free toiletries, hair dryer, bidet, towels

Superior Triple (New Renovated)

  • Sleeps 3

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3

View all photos for Superior Double Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Superior Twin Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Twin Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Crown Studio Deluxe Room

Desk, iron/ironing board, free WiFi

Crown Studio Deluxe Room

  • Sleeps 2
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About the area

Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250

What's nearby

  • KSL City Mall - 5 min walk - 0.5 km
  • Plaza Pelangi - 10 min walk - 0.9 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive - 3.8 km
  • Komtar JBCC - 4 min drive - 4.1 km
  • Johor Bahru City Square - 4 min drive - 4.1 km

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 23 min drive

Restaurants

  • ‪Taman Sri Tebrau Hawkers Centre - ‬5 min walk
  • ‪New Lucky Seafood Restaurant 新运海鲜酒楼 - ‬4 min walk
  • ‪銘厨房 Meng Kitchen - ‬5 min walk
  • ‪Sapa Cafe - ‬5 min walk
  • ‪Restoran Tien Tien Lai 天天来餐室 - ‬2 min walk

About this property

Crystal Crown Hotel

Hotel near KSL City Mall
At Crystal Crown Hotel, you can look forward to a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, Kirishima Shuzou, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Concierge services, a lift and tour/ticket information
  • Wedding services, luggage storage and a porter/bellboy
Room features
All 264 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and free newspapers.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • 32-inch LED TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Similar properties

Living area

KSL Hotel & Resort

  • Pool
  • Kids pool
  • Waterslide
  • Free WiFi
7.6 out of 10, Good, 1,007 reviews
The price is S$70
includes taxes & fees
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KSL Hotel & Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chatter Corner CoffeeHous
  • Kirishima Shuzou

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,833 square feet of conference space
  • 5 meeting rooms
  • Business centre

Spa

  • Massage

Accessibility

  • Lift

More

  • 11 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

Does Crystal Crown Hotel have a pool?

Yes, this property has an outdoor pool.

Is Crystal Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Crown Hotel?

Self-parking is free at this property.

What time is check-in at Crystal Crown Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Crystal Crown Hotel?

Checkout is at noon.

Where is Crystal Crown Hotel located?

Located in Central District, this hotel is within 1 mi (2 km) of Holiday Plaza and KSL City Mall. Johor Bahru City Square is 2 mi (3.3 km) away.

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Reviews

Crystal Crown Hotel Reviews

7.0

Good

7.0

Cleanliness

7.4

Location

7.2

Staff & service

6.6

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 56 out of 479 reviews
Rating 8 - Good. 212 out of 479 reviews
Rating 6 - Okay. 140 out of 479 reviews
Rating 4 - Poor. 51 out of 479 reviews
Rating 2 - Terrible. 20 out of 479 reviews

Reviews

6/10 Okay

Zaw Aung

Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 4 nights in Apr 2024

8/10 Good

Larry Ng

Liked: Cleanliness, staff & service, room comfort
Fast Check in and very good location for good food all around. Rooms need renovations.
Stayed 1 night in Aug 2024

4/10 Poor

Suriati

Disliked: Cleanliness, property conditions & facilities
Hotel need refurbished.

8/10 Good

Verified traveller

Liked: Staff & service
Hotel room is big but bath room is old.
Stayed 1 night in Jul 2024

6/10 Okay

Gwendoline

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall great location of the hotel. However, the cleanliness of the linen and towels can be further improved. Blood stains can be found on sheets.
Stayed 1 night in Jul 2022

6/10 Okay

ADELA

Disliked: Cleanliness
The room i stay it still haven't renovations and the breakfast same daily ..i hope different menu daily Thanks
Stayed 2 nights in Jul 2024

4/10 Poor

Kelvin

Disliked: Cleanliness, amenities, property conditions & facilities
Rundown
Stayed 1 night in Feb 2023

4/10 Poor

Siddhartha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The court hangers were had fungai. The staff woke me up early in the asking to change room. The room had no windows. The toilet pipe was weird as hell, there were no trigger on the pipe.
Stayed 2 nights in Apr 2025

8/10 Good

TECK CHEE

Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing
Stayed 1 night in Oct 2023

6/10 Okay

Chun Chiang

Disliked: Cleanliness
Not recommend
Stayed 1 night in Sep 2022

8/10 Good

Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

The room, front counter service is good. But the morning breakfast buffet for Sunday is below my expectation especially the Loti Canai and Egg Counter by a Fat Malay guy. The person (guy) is not able to manage and unable to cook any egg except for Canai. When the lady cook is there, even when busy she is still able to serve fried eggs. For the guy, he directs all customers to get scrambled eggs.
Stayed 2 nights in Feb 2023

6/10 Okay

Christopher Chung Hao

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite. For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.
Stayed 2 nights in Jan 2024

4/10 Poor

Mike Denesh

Disliked: Property conditions & facilities, room comfort

Serious upgrade needed

Everything in this hotel needs an upgrade.. It's not worth it for money at all.. All the furniture in the room we're old.. The TV in room is so ancient I can't even turn it on.. Nothing to shout about the breakfast.. Very limited choices..
Stayed 1 night in Aug 2022

8/10 Good

BL

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Had asked for a quiet room, but could still hear some traffic noise which is ok for us. Hotel is about 6 minutes’ walk to KSL via a small slightly uphill road lined with houses from the back of the hotel. Staff is courteous.
Stayed 1 night in Oct 2025

8/10 Good

Zaw Aung

Liked: Staff & service
Disliked: Amenities
Breakfast is very good.
Stayed 2 nights in Sep 2025

8/10 Good

??

Liked: Staff & service, amenities, property conditions & facilities
日本人向きのホテルです。南アジアでは珍しくバスタブがあるホテルで湯舟に入りたい方は是非。 全体的には古くなってきており、綺麗さを求めるなら避けた方が良いですが長期ステイしている中でバスタブを優先したくなる時もありますので、そんな時はこのホテルを如何でしょう。
Stayed 1 night in Jun 2025

6/10 Okay

Ching Yee

I had a generally comfortable stay at this hotel. The staff were genuinely friendly and welcoming, which made the experience feel warm and personal. The room itself was clean and cozy—great for a short getaway. However, one issue stood out: the bath towels were unfortunately quite dirty. If you're planning to stay here, I’d recommend bringing your own towels just to be safe. Overall, a good value for the price, but a little extra prep will make your stay even better!
Stayed 1 night in Aug 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice food serounding the hotel . Easy to access to other shopping mall
Stayed 2 nights in Jun 2025

4/10 Poor

Toshihiro

Disliked: Staff & service, room comfort
宿泊プランに無料Wi-Fiが含まれているが、接続が非常に悪い。 ソファー、机も古く汚い。
Stayed 4 nights in Jun 2025

6/10 Okay

Tan

We returned hotel at about 11 pm, there was not a single security personnel at the hotel lobby. At the counter, we saw a single person playing with mobile phone, without noticing us going into the hotel lift. The lift could be accessed by anybody to any levels.
Stayed 1 night in Jun 2025

2/10 Terrible

Chan Lee

Disliked: Staff & service, amenities
Dont like: 1. it doesn't not come with free breakfast with the price paid. 2. Room facing the main road, very noisy with motorcycle passby almost the whole night, unable to have good rest.
Stayed 1 night in May 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Stayed 1 night in Apr 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking. The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation. After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy. We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Stayed 3 nights in Mar 2025

6/10 Okay

Seow Wah

Ok
Stayed 1 night in Jan 2025