South Korea Adventure Holidays

We had to wait 2 hours for checkin. I know the check in time is 3 pm, but there are always some rooms that are ready earlier. Then at 3pm there were many people checking in at the same time. I liked the location. Airport limusine in front of the hotel for 18000 won. one washing machine and one dryer for the entire hotel. we paid a higher price with expedia, but the room was on the 11th floor with a nice view. we did not have time for breakfast unfortunatelly. There was some renovation gaing on in the foyer when we were there.

Lobby was grand and big, typical of Lotte style. Our first impression of the porter when we get off the taxi, he was grouchy and not welcoming at all. There's also a queuing system for check in if you arrive before the official check in time at 1500. Seldom see this practices in other hotels. Even with the queuing ticket issued, you are only allowed to come back and check in earliest at 1430 onwards. Room was smaller and very dated! No smart TV and only one international plug at the desk area. Safe is also very difficult to use. The bathroom amenities was nice smelling and water pressure really strong. Location wise connected to Lotte mall, lots of restaurants n shops nearby. Definitely convenient. Overall, I think the experience will be even better if they revamp their rooms and consistent customer service throughout

Great staff, Great property. Far from Seoul and public transportation is long travel time

Lobby was grand and big, typical of Lotte style. Our first impression of the porter when we get off the taxi, he was grouchy and not welcoming at all. There's also a queuing system for check in if you arrive before the official check in time at 1500. Seldom see this practices in other hotels. Even with the queuing ticket issued, you are only allowed to come back and check in earliest at 1430 onwards. Room was smaller and very dated! No smart TV and only one international plug at the desk area. Safe is also very difficult to use. The bathroom amenities was nice smelling and water pressure really strong. Location wise connected to Lotte mall, lots of restaurants n shops nearby. Definitely convenient. Overall, I think the experience will be even better if they revamp their rooms and consistent customer service throughout

Great staff, Great property. Far from Seoul and public transportation is long travel time

We had to wait 2 hours for checkin. I know the check in time is 3 pm, but there are always some rooms that are ready earlier. Then at 3pm there were many people checking in at the same time. I liked the location. Airport limusine in front of the hotel for 18000 won. one washing machine and one dryer for the entire hotel. we paid a higher price with expedia, but the room was on the 11th floor with a nice view. we did not have time for breakfast unfortunatelly. There was some renovation gaing on in the foyer when we were there.

Great staff, Great property. Far from Seoul and public transportation is long travel time