South Korea Food and Wine Holidays

Great location, clean and newd

Excellent location and friendly helpful staff.

I chose this property for its location and a specific room type they offer. Despite the impressive lobby and abundance of staff milling about, the Lotte Hotel Seoul is def not up to 5-star standards. Pros: The deluxe twin room is spacious. Beds are comfortable. Daily bottled water is replenished. Auto window coverings control is a nice touch. Japanese style toilet is nice. Elevator floor is auto selected when room card is tapped. Even though the hotel is fully booked, it never feels crowded. Cons: The hotel is showing its age and is in desperate need of an overhaul. The bathroom only has one sink and it is too low and has zero counter space. They should remove the bathtub and put in two sinks with property height and more counter space). They don’t have enough housekeepers for our floor. Some days our room didn’t get cleaned till late afternoon. My biggest complaint is the surprise drilling noise we experience for two days. The hotel never told us they were doing renovations next to our room. When I called the front desk, the lady was very apologetic and ordered a tea voucher at Le Salon for one day. But a day later, they were drilling again and even louder than the first time. We didn’t bother to call the front desk anymore. All of the above cons are a clear indication they this hotel does not live up to its 5-star rating. Sorry won’t recommend this hotel.

Beautiful hotel, wonderful staff, and great easy food options for both Westerners with picky kids and delicious Korean food.

It has good location.

Excellent hotel with so many shopping areas and food court!! Staff was friendly and prompt. They were very polite.

I chose this property for its location and a specific room type they offer. Despite the impressive lobby and abundance of staff milling about, the Lotte Hotel Seoul is def not up to 5-star standards. Pros: The deluxe twin room is spacious. Beds are comfortable. Daily bottled water is replenished. Auto window coverings control is a nice touch. Japanese style toilet is nice. Elevator floor is auto selected when room card is tapped. Even though the hotel is fully booked, it never feels crowded. Cons: The hotel is showing its age and is in desperate need of an overhaul. The bathroom only has one sink and it is too low and has zero counter space. They should remove the bathtub and put in two sinks with property height and more counter space). They don’t have enough housekeepers for our floor. Some days our room didn’t get cleaned till late afternoon. My biggest complaint is the surprise drilling noise we experience for two days. The hotel never told us they were doing renovations next to our room. When I called the front desk, the lady was very apologetic and ordered a tea voucher at Le Salon for one day. But a day later, they were drilling again and even louder than the first time. We didn’t bother to call the front desk anymore. All of the above cons are a clear indication they this hotel does not live up to its 5-star rating. Sorry won’t recommend this hotel.

Overall, staff and room was amazing. So clean and well kept. Only issue is it’s far from Seoul. The shuttle bus was clutch and was helpful not paying for any bus.

Great location, clean and newd

Excellent location and friendly helpful staff.

Beautiful hotel, wonderful staff, and great easy food options for both Westerners with picky kids and delicious Korean food.

If you don't know, this hotel is located right near a bar/clubbing street which is quiet-ish during the day and loud and alive at night. It is a nice area during the day too because it has shopping and direct access to subways and buses. The hotel was pretty good for the most part, however my bathroom did have some hair in the shower and tub before I even used them.

Good location…close to almost everything. Nice staff…

Excellent location and friendly helpful staff.