We have stayed in this hotel on two separate occasions. It is a very child friendly hotel with good amenities in a fantastic location. The staff find it hard to keep up with stocking the breakfast buffet when busy which would be my only criticism. I would definitely recommend this hotel to other families wanting a well priced and located property.
Check in was fast and efficient. We noticed our air conditioner leaking not long after check in, we phoned reception and within minutes there were maintenance men there to fix it. Location suited us perfectly, close to everything at Bukit Bintang, shopping malls, Jalan Alor (a must for dinner) and public transport. There is the free bus service 100m away which took us to Central Market. This hotel represented great value.
Traveller from Western Australia
Located at the renowned Bintang Walk , the Kuala Lumpur Piccolo Hotel offers a strategic position in the city's shopping …More
Unfortunately when we were there the hotel was undergoing a renovation and was rather noisy, started out on floor 8 and requested a move . The main renovation was on floor17,18, and 19. We moved to floor 28 and could still hear the Jack hammers.
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We had such a wonderful break at this hotel up graded to club lounge rooms which I recommend every one do just to have the experience. The staff were just fabulous and couldn't do enough for you. From the time we got there to the time we left we felt so welcomed stayed 5 wonderful nights.
The beds are very hard but they put extra toppers on it to make it more comfortable still not enough for me with a bad back the pillows aren't the best