Hotels in Alto São Bento

"The whole staff was wonderful. Especially Marcos. "

"I live every minute of My stay,and the view for me was beautiful "

"Nice staff, clean room "

"The best "

"Bathroom condition were not good at all, beds were old. The people working there were great. "

"Foi boa mais pelo nível do hotel tem que melhor! Pontos bons: Fiquei no quinto andar vista bonita, piscina boa, café da manhã mediano Pontos ruins: Limpeza do quarto quando cheguei estava bem fraca, cama de casal tem uma divisão no meio e a cama de solteiro parecia uma auxiliar e colchões bem ruins pelo nível do hotel, diz que tem academia mais a academia sem comentários. "

"muito excelete"

"desayuno, ubicacion"

"There are some great things about this hotel, some mediocre things and some really bad things. The good: it’s well-updated in the rooms and the lobby. The rooms are basic and plain but you have everything you need. Everything was clean, the bathrooms were clean and updated. There are some great amenities such as the kids’ playroom, the game room, and the piano downstairs. The staff was helpful and kind. The bad: Elevators were a serious problem. The elevators are very small and it isn’t enough for the amount of people (and we visited in the off-season, in July). We were often waiting 20-30 minutes to get an elevator. Breakfast was chaotic. Not really a big enough dining room for everyone. One day we had to wait 20+ minutes in line just to get a table… and we had already waited 30 minutes for an elevator. That was a real headache. Valet parking was also a mess. On the day of our departure we requested the car in person at the reception desk. Waited 1.5 hours for our car to arrive in front of the hotel! We had a very long drive ahead of us and that was a very big problem. We were constantly asking the front desk when the car would arrive and we were told it was “almost there”… for an hour and a half. There is no excuse for that. The pool… lots of mold and gunk around the tiles on the sides of the pool, and on the surrounding walls and ceilings. The pool itself is old and they have just replaced the pool deck tiles. Felt gross. Also the water was not warm enough. "