40 Ancestral Dr, Trans Canadian Hwy 104, Exit 4, Amherst, NS
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 294 out of 669 reviews" "
10 - Excellent
294
Rating 8 - Good. 281 out of 669 reviews" "
8 - Good
281
Rating 6 - Okay. 63 out of 669 reviews" "
6 - Okay
63
Rating 4 - Poor. 19 out of 669 reviews" "
4 - Poor
19
Rating 2 - Terrible. 12 out of 669 reviews" "
2 - Terrible
12
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Melanie
Travelled with family, Travelled with family and small children
20 May,2024
Liked: Cleanliness, amenities
Disliked: Staff & service
The stay was fine for the night. The pool and water slide was the only reason we would be back. Beds were comfy however the pillows are not and are small not full size pillows. Staff was not the most friendly and needs an update inside for sure.
Melanie
Stayed 1 night in May 2024
8/10 Good
Donna
Travelled with partner
20 May,2024
Great for a quick overnight. Overpriced for quality of the room. Room was very clean and comfortable. The bathroom had a plumbing issue. Sink was very slow to drain, no shampoo, and shower only had one stream.
There were wet towels in our room and the garbage was overflowing. It had a smell.
Kelsey
Stayed 1 night in May 2024
Response from GSS on 10 May,2024
When you informed the front desk about your room issue, we offered to move you right away but you had made the decision not to change rooms, however in the morning you were full compensated for your room upon departure. Have a Super Day!
I liked the pool for the kids. Bunk beds for the kids and very comfy queen sized bed
Sarah
Stayed 1 night in Apr 2024
Response from GSS on 29 Apr,2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
The bathroom in 218 had flaking paint on the ceiling by the showerhead. There was hair in the tub. When the people were in the room rught above us, you heard them walking plus their floor our ceiling made so much noise it woke me up. I think some renos should be done. The kids enjoyed the pool and the bed was very nice. I have celiac disease so there wasn't much i could eat, however i am use to it.
Krista
Stayed 2 nights in Mar 2024
Response from GSS on 19 Mar,2024
Thankyou for your review and I have made sure that our maintenance department has been notified about the fixings needed in that room. As well we do have some up and coming upgrades in the plans.
We were late getting in as our kids were playing in a basketball tournament. Staff extended hours in the pool so the kids could enjoy it for a bit
Calvin
Stayed 1 night in Jan 2024
Response from GSS on 3 Feb,2024
Thankyou for your review, we are glad to hear that your stay with us exceeded expectations. and that staff were able to help out so everyone could enjoy the pool. should you find yourself back in our area we look forward to hosting your next stay.
10/10 Excellent
Chad
Travelled with family
27 Jan,2024
Clean. Friendly staff. Easy Checkin.
Chad
Stayed 1 night in Jan 2024
Response from GSS on 3 Feb,2024
Thankyou for your review, we are glad to hear that your stay with us exceeded expectations. should you find yourself back in our area we look forward to hosting your next stay.
Thankyou for your review, we are glad to hear that your stay with us exceeded expectations. should you find yourself back in our area we look forward to hosting your next stay.
10/10 Excellent
stephen
19 Dec,2023
stephen
Stayed 1 night in Dec 2023
Response from GSS on 18 Jan,2024
Thank you for your review, should you be back in our area we look forward to hosting your next stay.
10/10 Excellent
Qian
17 Dec,2023
Qian
Stayed 1 night in Dec 2023
Response from GSS on 18 Jan,2024
Thank you for your review, should you be back in our area we look forward to hosting your next stay.
The area is nice and property is also, hw we were there and it was kids storming the halls all evening and night. Breakfast was ok however we never go to enjoy it as it was all gone way before the end time. Were not abl to enjoy the pool as it was full of kids and parents were letting them run wild through the hotel and pool area.
Other then that i am sure it will be a good place too stay. I will give it another try but wil ensure its not a kids hokey weekend.
Malcolm
Stayed 2 nights in Nov 2023
Response from GSS on 29 Nov,2023
Thank you for your review, I am sadden to hear your stay did not expect expectations and we look forward to your next stay and the chance to show you a true super 8 experience.
I was disappointed that the closed caption was not on. They helped us but not working. They offered discount but I checked my bank account and they didn't discount :-(
Also, the room was too cold.
donald
Stayed 1 night in Nov 2023
Response from GSS on 29 Nov,2023
Thank you for your review, Sorry that there were some issues. I will pass these onto the appropriate departments to let them know.
10/10 Excellent
Wallace
22 Nov,2023
Wallace
Stayed 1 night in Nov 2023
Response from GSS on 29 Nov,2023
Thank you for your perfect rating, we are glad to see that you enjoyed your stay and look forward to your next stay.
8/10 Good
paul
16 Nov,2023
paul
Stayed 1 night in Nov 2023
Response from GSS on 20 Nov,2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
4/10 Poor
Brian
12 Nov,2023
Brian
Stayed 1 night in Nov 2023
Response from GSS on 11 Dec,2023
Thank you for your review and for staying with us on your trip.
10/10 Excellent
Bhavenjeet
4 Nov,2023
I like it
Bhavenjeet
Stayed 1 night in Nov 2023
Response from GSS on 20 Nov,2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
It was great to have the pool area for the kids. It was a rainy day and it became a day of fun at the pool. Staff was friendly and were very helpful for finding things in town
severine
Stayed 2 nights in Oct 2023
Response from GSS on 20 Nov,2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
10/10 Excellent
Kim
22 Oct,2023
Kim
Stayed 2 nights in Oct 2023
Response from GSS on 24 Oct,2023
We appreciate your feedback on your most recent stay with Super 8 in Amherst. We are delighted that you enjoyed our accommodation’s and all the amenities that are offered. Have a Super Day!!
10/10 Excellent
Mae
21 Oct,2023
Mae
Stayed 1 night in Oct 2023
Response from GSS on 20 Nov,2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
We appreciate your feedback on your most recent stay at our hotel. We are delighted that you enjoyed our accommodation’s and all the amenities that are offered. Have a Super Day!!
10/10 Excellent
Martha
15 Oct,2023
Martha
Stayed 1 night in Oct 2023
Response from GSS on 24 Oct,2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
10/10 Excellent
Michelle
24 Sept,2023
Liked: Cleanliness
Michelle
Stayed 1 night in Sep 2023
Response from GSR on 24 Oct,2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
We love the little touches , the lights on the picnic tables , the patio lights out back , makes it feel like home , so cozy .😊
Tammy
Stayed 1 night in Sep 2023
Response from GSS on 24 Oct,2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
8/10 Good
Andrew
18 Sept,2023
Andrew
Stayed 1 night in Sep 2023
Response from GSS on 24 Oct,2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Exceptionally friendly and helpful staff. Traveling with a dog can feel like a burden, but the experience here was anything but. Felt like a 4-star hotel. Breakfast was a real treat with many hot and cold options. Was a perfect pit stop on my way to a final destination.
Karen
Stayed 1 night in Sep 2023
Response from GSS on 24 Oct,2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Thank you for your review, I will be sure to pass on your kind words to the whole team.
8/10 Good
Jacob
6 Sept,2023
Jacob
Stayed 1 night in Sep 2023
Response from GSS on 24 Oct,2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
The facility was very clean and the staff friendly. We reserved a junior suite so that there would be a separate space for me to watch tv without disturbing my husband as he goes to bed much earlier than I. Unfortunately, the tv in the sitting area didn’t work! I did not report it due to the hour and being in my Jammie’s. My only other comment would be that for the size of the hotel there is not enough space for breakfast. They use a key rig coffee maker. It brews fresh coffee but it takes a long time and there ended up being a line. In general not a big deal but when you have a time schedule it can be frustrating.
John
Stayed 1 night in Sep 2023
Response from GSR on 14 Sept,2023
Thankyou for your review and we apologize that the tv in the living room area wasn't working properly, I will pass along your recommendations for the breakfast bar, should your find yourself back in our area we look forward to hosting your next stay.have a super day!