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Toto Blue Hotel Boutique

3.5 star property
Hotel with a rooftop terrace, near Lake Bacalar

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Photo gallery for Toto Blue Hotel Boutique

Restaurant
1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds
Interior
Reception
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Palapa Suite

View from room

Palapa Suite

7.8 out of 10
Good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Family Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Memory foam bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Master Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Free extra futon mattress
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Avenida 7, entre calle 18 y 20 colonia centro, Bacalar, QROO, 77930

What's nearby

  • Fort of San Felipe - 5 min walk - 0.4 km
  • Municipal Spa of Bacalar - 8 min walk - 0.7 km
  • Laguna Bacalar Ecological Park - 10 min walk - 0.8 km
  • Cenote Negro - 2 min drive - 1.1 km
  • Cenote Cocalitos - 5 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬1 min walk
  • ‪I Scream Bar - ‬3 min walk
  • ‪Cafe Tito - ‬5 min walk
  • ‪Ajal - ‬2 min walk
  • ‪Taqueria el Trompo de K'los - ‬1 min walk

About this property

Toto Blue Hotel Boutique

Boutique hotel near Lake Bacalar
Close to Laguna Bacalar Ecological Park, Toto Blue Hotel Boutique provides amenities, such as a rooftop terrace and a garden. Guests can connect to free WiFi in public areas.
Other perks include:
  • Cooked-to-order breakfast (surcharge), bike hire and express check-out
  • Express check-in, smoke-free property and tour/ticket information
  • Luggage storage, concierge services and a 24-hour front desk
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to perks such as room service.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: USD 95 to 160 for adults and USD 65 to 85 for children

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10, per pet, per day, plus a deposit of USD 175 per stay
Welcoming dogs and cats only
Up to 7 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 95 to 160 for adults and USD 65 to 85 for children
  • Pet deposit: USD 175 per stay
  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique
Toto Blue Boutique Bacalar
Toto Blue Boutique
Toto Blue Hotel Boutique Hotel
Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique Hotel Bacalar

Frequently asked questions

Is Toto Blue Hotel Boutique pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 7 kg per pet. There's a deposit of USD 175 per stay and a fee of USD 10 per pet, per day.

How much is parking at Toto Blue Hotel Boutique?

This hotel doesn't offer parking.

What time is check-in at Toto Blue Hotel Boutique?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Toto Blue Hotel Boutique?

Checkout is at noon.

Where is Toto Blue Hotel Boutique located?

Located in the heart of Bacalar, this boutique hotel is within a 15-minute walk of Fort of San Felipe, Laguna Bacalar Ecological Park and Lake Bacalar. Canal de los Piratas and Municipal Spa of Bacalar are also within 10 minutes.

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Toto Blue Hotel Boutique Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 140 reviews
Rating 8 - Good. 39 out of 140 reviews
Rating 6 - Okay. 19 out of 140 reviews
Rating 4 - Poor. 8 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, room comfort

Close to the centre

Great location and very helpful front desk. Older property but very comfortable
Stayed 1 night in Feb 2025

6/10 Okay

Graciela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place needs an update. Everything looks old including the towels no warm blanket only bedspread
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, in the heart of it all!!
Stayed 1 night in Nov 2023

10/10 Excellent

Martijn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff & checkin in a minute, tour organized in a second 👌
Stayed 1 night in Nov 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the plaza of Bacalar , walking distance to everything very safe
Stayed 1 night in Aug 2022

2/10 Terrible

Paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend.

The cleanliness level of this hotel is definitely below acceptable standards. The bed sheets and towels were not clean, which made the stay uncomfortable. That being said, the staff is friendly and welcoming. While the price is reasonable, it does not justify such poor hygiene. I would not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful tropical plants all around
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven

Great service. Little haven in Bacalar
Stayed 3 nights in Dec 2019

10/10 Excellent

marinus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and helping us out any way they can. I would definitely come back!
Stayed 1 night in Nov 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service
Location was perfect for us. Just parked the car and walked where we needed to go. Grocery store close. Breakfast good and cheap.
Stayed 1 night in Feb 2023

2/10 Terrible

Terrence R

Disliked: Staff & service, property conditions & facilities, room comfort

One of the worst

Cockroaches the size of mice. Confusion at front desk over checkin. Barking hostile dog. Sound of Loud falling objects late at night. Poor shower.
Stayed 2 nights in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small family hotel, it was good for sleeping but could use some improvements. Only one plug in the room in the bathrrom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very new and clean. Room was cute, with lots of space. The breakfast area was in the middle of a Hacienda style layout and the breakfast was plenty of fruit, bread and eggs. Upstairs deck had a sitting area. Location was right in the middle of the town, and we walked everywhere from there. Quick walk to water front. We will stay again. A little gem in Bacalar.
Stayed 1 night in Jan 2020

4/10 Poor

natalie

Disliked: Cleanliness, property conditions & facilities
We were kept awake all night by neighbours barking dogs, then we moved rooms and had no wifi, roof was very old and had holes, rooftop patio needed to be swept or washed (full of dead leaves). Breakfast included but was very basic- skipped it in day two and went to a nearby restaurant. Staff were nice.
Stayed 2 nights in Feb 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a short stay.

The hotel was a bit overpriced but, not bad. I didn't have hot water the first night. Since it seemed that I was the only guest there, I think they forgot to turn on the hot water heater when I arrived. I used the a/c on dry mode but, unlike other units I've encountered, I could not set the desired temperature. Dry mode is so much nicer in humid areas than air conditioner mode. Plus, it saves a lot of electricity.
Stayed 3 nights in Sep 2023

6/10 Okay

Ilia

Liked: Cleanliness, staff & service
Disliked: Amenities
The actual rooms are pretty typical but because of the straw roofs, the noise insulation wasn't the best, and because the hotel is on the busiest street in town, you will hear cars and people until late at night. So this place is only good if you have a room that is on the lower floor further inside the property away from the street. We got a deal so the price was almost worth it. The "included" continental breakfast was also very extremely subpar. The WiFi didn't work in our room either.
Stayed 1 night in Feb 2023

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Cleanliness
Property looks much nicer in n photos than it actually is. My husband wants me to say that is front desk guy was nice. Everyone in the entire town is nice including the street dogs. What ever they show about Starbucks coffee or restaurant at the facility is not true. When we visited the restaurant was never open. Neither was the coffee shop. Little to no water pressure. The best part about the entire stay is that there is a butcher shop next door that slaughterers pigs every day between 3-4 am. Lovely sound to wake up too. So all and all I wouldn’t recommend you stay here. But the people are nice though 😒
Stayed 3 nights in Oct 2023

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet paper in our room and the air conditioning barely functioned. It never got cold. Overall rather unpleasant and this place could easily have made our stay a pleasant one with just a tiny bit of effort on their part.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente personal y servicio
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Liliana

Stayed 1 night in Mar 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
El personal es lo mejor. Muy atentos, muy amables y dan la mejor estancia. Muy cerca de la plaza de bacalar. Las camas son buenísimas y hacen un descanso fabuloso. Sin duda, todo recomendable.
Stayed 1 night in Mar 2025

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth Arely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024