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Reviews of L'Fisher Chalet

3.5 out of 5
L'Fisher Chalet
15th Aguinaldo Street, Bacolod, Negros Occidental

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 8 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Room on first night was absolutely terrible. No windows, no natural light, and awfully noisy wall mounted a/c. Complained next morning and to their credit they moved us into a much nicer room (3027). Every room in this hotel only has the noisy wall mounted a/c so the older the a/c, the noisier it will be. My partner slept with earplugs every night. The hotel is in desperate need of renovation. Especially the pool area. Given that the Radisson is nearby, in a very convenient location, brand new, and only a few dollars more a night, that is where we will be staying in future.
Stayed 8 nights in Apr 2024

10/10 Excellent

Scott

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love this place.. rooms in chalet can use renovation. Water leaks on the floor due to poor placement of air conditioner, fridge is really old and non functional. Staff are fantastic always are helpful and one of the reason I am generous to them. We received top-notch customer service from the staff. Staff went above and beyond in delivering excellent customer service. We were impressed by the outstanding customer service offered by them whether you are in the lobby, buffet/ breakfast place, spa and pool!! Clint, Maricel (massage therapist), Jonell (pool gentleman) were fantastic kudos to them!! Thank you all. Ps they didn’t charge me for stained towel due to my dyed hair!!! Thank you! Will come back and can work around older rooms.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, have been here 7 times now and always give it a visit whenever i am in phil, the area is pretty safe and amenities are excellent, variety of the buffet breakfast is what draws me back everytime and staff are always so pleasant....some rooms are a bit dated but they are renovating the rooms a few at a time...pleasant experience
Stayed 2 nights in Feb 2024

8/10 Good

ANTIPAS IV

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good stay in Bacolod
A nice place to stay in Bacolod City. Facilities are a bit old, need refurbishing, not so clean as it used to be.
Stayed 2 nights in Dec 2023

6/10 Okay

Scott

Stayed 1 night in Jul 2023

8/10 Good

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our stay was ok. King bed was comfy. We got a spacious bathroom. Needs upgrade with their water system. The water in the shower smells rusty. It was a struggle looking for parking spot. Lots of selection in the breakfast buffet. Overall it was ok.
Stayed 1 night in Feb 2023

10/10 Excellent

Rommel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice modern hotel good location and nice staff
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, very friendly and pleasant. Food is wonderful . Prize is good. Room is clean, but need some upgrades.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Francis

Liked: Cleanliness, staff & service, room comfort
When first booking the chalet I was mislead. The chalet looked like it was in front of the pool. I definitely wouldn’t have paid what I did for the room. Otherwise it was clean, comfortable and the free breakfast was good.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was so dated. Shower head not working properly. They need to renovate the whole place . Location is good but they really need to make some big changes
Stayed 2 nights in Jun 2019

10/10 Excellent

Edz

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place was located in the center of the city which is nearby to the mall. The staff was really courteous and very professional when it comes to customer service. Hope come and enjoy, experience the relaxing stay in this hotel.
Stayed 1 night in Mar 2019
Response from mel on 15 Apr,2019
Thanks for leaving us such a wonderful review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Sj, Nova Scotia ,Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service was so efficient from the beginning and the end of our stay.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No carpeting in the hallways makes for a very noisy in room experience. Children screaming makes it sound like they are in the room with you. The lighting makes the room feel like you are in a cave. Hotel room has LED lights that run cool white (5000K), which is very unattractive in any indoor room setting. Hotels need to change to warm white (3000K), and use brighter output wattage. The experience was so poor in room condition that I had to move the tower #1 at the L'Fisher, on the other side of the hotel. This really is a 2 star hotel experience for people that have had an extensive traveling experience. Unfortunately there are only two nice hotels in Bacolod city, L'Fisher, and Seda.
Stayed 2 nights in Apr 2018

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First timer to Bacolod
The L'Fisher Chalet hotel was a good choice for my stay in Bacolod. The hotel staff was friendly and accomodating to my requests. I will stay again at this hotel the next time I am in Bacolod.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
the ac units are troublesome to control the tempreture . its the best hotel in that city .but its low rated compared to other standard hotel in other bigger cities.
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay inside the hotel
Loud construction noise during remodel. Cockroaches in bathroom. Visitors in spa were too loud and disrupted the quiet atmosphere. Staff at restaurant a PLUS! Not a neighborhood to walk around in.

6/10 Okay

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blandede bolcher
Er hotelværelse i det prisleje bør som minimum have et vindue. Det var mørkt og kold atmosfære. For meget påtaget venlighed fra allemedarbejdere Meget flot hotel, god service, priser i den dyre ende af skalaen God chauffør på tur rundt og se seværdigheder
Stayed 5 nights in Jan 2018