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Reviews of RedDoorz Check Inn Bacolod

2.5 out of 5
RedDoorz Check Inn Bacolod
Ponce Bldg., Luzuriaga St., Bacolod

Reviews

6.0
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 4 out of 26 reviews" "
Rating 2 - Terrible. 6 out of 26 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

BARLIE

Stayed 1 night in Nov 2022

10/10 Excellent

Ambrocio

Stayed 1 night in Jul 2022

2/10 Terrible

Lala

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a zen room but we were told that they did not know it was available online. We were asked to come back after two hours (check in time was supposed to be 2pm). We were given a different room and it was filthy - far from the zen room we booked.
Stayed 1 night in Jun 2020
Response from Leah on 4 Jun,2020
Dear Lala, Thank you for writing this feedback and for bringing this to our attention. We sincerely apologize if you've had an unpleasant stay with us. This isn't our signature ZEN experience. Please be assured that this feedback won't go unnoticed and that our team had investigated this to make sure the necessary actions are taken. We hope you can give us another chance and stay with us again to be able to serve you our best! Kindest Regards, Leah

8/10 Good

Rhon, Iloilo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Budget friendly and room is clean and spacious
Stayed 1 night in Nov 2019
Response from Bea on 22 Nov,2019
Dear Rhon, Thank you very much for leaving us your feedback! We are glad to know that you are satisfied with our services Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We can't wait to see you again! Best regards, Bea

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very dirty and in poor condition would never stay there again we use same name hotel in Dumaguete and it is very clean and nice. looks like the idea of using the same name hotel does not always work
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's cheaper than adjacent hotels in the centre of the city.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Poor service and bathroom is not updated not worth for the money I paid.
Stayed 2 nights in Jun 2019

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Lew

Travelled with family and small children
Disliked: Staff & service
‘Twas okay. I think they should put more sensible and approachable frontlines!
Stayed 1 night in Feb 2019

6/10 Okay

Christopher

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location and pleasent stay.
Currently the hotel had informed us that they having a change over when we check in but did not know that they gave us the room was a bad condition like the toliet had many black stains and it look very old condition. As for the room no provide fridge as stated have fridge. Also as for the air conditioner quite noisy in the night when very quiet or higher the fan mode. But overall it still a pleasent stay as the hotel locate very near to all shops and mall. Will stay there again when they completed their change over.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 1 night in Feb 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Stayed 3 nights in Feb 2019

4/10 Poor

Myriene

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2019

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory stay
It needs upgrading. The door is not secured. One can insert a credit card and it will open. There's a peephole on the door that the customer can be see from outside. The plumbing fixtures need upgrading. The shower stall has molds. I checked out the next day because I can't see myself using the bathroom and feeling not secured at all. The air conditioner finally got cold at 5am.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Negatief - WIFI only available in the hall.No replay or answer on my mail I sended more than 1 week ahead before arrival about car parking.Hotel need urgent repairs,cabines and drawers broken,bathroom dirty. Positief - Room very spacious.Very quit during the night. Aircondition very powerfull.
Stayed 2 nights in Jan 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet...
Clean, comfortable, quiet. Easy check-in and early check-in was allowed without an additional charge. Staff was friendly and efficient. Close to SM Mall and the new Ayala Mall. Will stay here again. Only drawback was no WiFi in room, only in lobby area.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Truly exceeded our expectation..
Stayed 1 night in Dec 2018

8/10 Good

Joseph ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and moneys wirth
We have a goid stay in check in hotel. Staff are nice and the room is well kept. What only disapoints us is the kitchen they serve greasy foods like their fried eggs.
Stayed 1 night in Sep 2018

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good service.
Stayed at this property several years ago. The venue has upgraded since then. The rooms are nicer, clean, good flat screen TVs, comfortable beds. Parking is a bit rough if you have a vehicle and not many toiletries. The first floor restaurant has improved the food and it's sanitation which is a plus. Across the street is H-cut see Bill about a good low cost hair cut. To the left down about two blocks is SM Mall but doesn't open until 10 am. The central city park is also a block away but not really noteworthy. A nice inn that's reasonable with friendly service. Print out your itinerary a worthless piece of paper but the front desk was way too excited about it. However service was good. Peace.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2018

8/10 Good

bermilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i give 4 star
nice place nearby for everything

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty
the comfort room is very dirty nobody assisted us to our room i thought bacolod is a city of smile but the hotel staff can't even give a smile to their guests aircondition doesn't even give a cold temperature even if the thermostat and coldness function is full
Stayed 2 nights in Apr 2018

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A horror of a stay
Roaches, stained walls (spaghetti sauce? And coffee?) Hairballs on the floor from previous guests, rooms that were just out there by an open hall with no sound proofing. I checked out at 3am, just to avoid sleeping there again.
Stayed 2 nights in May 2019

8/10 Good

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018