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Reviews of Metro Pines Inn

3 out of 5
Metro Pines Inn
20 Otek St., Baguio

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 202 reviews" "
Rating 8 - Good. 84 out of 202 reviews" "
Rating 6 - Okay. 26 out of 202 reviews" "
Rating 4 - Poor. 10 out of 202 reviews" "
Rating 2 - Terrible. 1 out of 202 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jansee

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Rolly

Travelled with family
Disliked: Amenities, property conditions & facilities
Like: Close proximity to city life. Water dispenser for hot drinks or noodles and warm water for drinking. Less than a mile walk to SM Baguio mall. Dislike: Didn’t have a good straight sleep, because of the noise coming from the outside and below and the chime from the elevator, and our room is close to the stairs, elevator, and door leading to outdoor smoking area, Lack of toiletries, and the hot shower is not continuous,
Stayed 3 nights in Feb 2024

6/10 Okay

John, Goleta

Travelled with partner
Disliked: Amenities
The property is close to everything that is Baguio. But it’s defintely and older hotel with little or no amenities. Good money savior but will not impress your friends or family.
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but the noise a bit loud specially late night
Stayed 9 nights in Feb 2024

6/10 Okay

Scott

Travelled with partner
Disliked: Amenities
Excellent location near Rizal monument and Burnham Park. Easy to get a cab in this area. Inexpensive rates. Cleanliness is OK but not great. Loud area due to jeepnies and traffic but OK. Limited amenities compared to other hotels. Maintainance work going on during our stay added to noisy atmosphere. Laundry service is a plus.
Stayed 17 nights in Jan 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

8/10 Good

Angel Faith

Travelled with pets, Travelled with partner
Liked: Staff & service
Hands down to Metro Pine Inn for being a pet friendly hotel. Upon entering the room, you can smell the bleach they used to disinfect the room which is good that you know they make sure that pets are safe and that no diseases can spread however, the bleach is also harmful for the pets. Upon checking their cleaning tools they used Zonrox brand which is harmful for pets. Maybe the hotel can use a more pet friendy disinfectant since each guest with pet pay the pet fee that they imposed. Aside from that, the hallway is always dirty with foot prints and that it is rarely cleaned by its staff. The thrash bin besides the water dispenser is not being collected—which I observed, in Dec 30 the Jollibee trash thrown by one of the guess was still there by the morning of January 1. Overall, I would still recommend this for pet owners to stay, since there is limited pet friendly hotel in Baguio.
Stayed 2 nights in Dec 2023

10/10 Excellent

Khristine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

DIgna, Jacksonville

Travelled with partner
Liked: Staff & service
Centrally located in the city of Baguio. Walking distance to eateries, grocery, pharmacy, Burnham Park (tourist destination) and easy to flag taxi cabs.
Stayed 2 nights in Dec 2023

4/10 Poor

charish

Stayed 2 nights in Dec 2023

4/10 Poor

GIRLIE

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Leonora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big enough room.Good location, friendly staffs .
Stayed 2 nights in Nov 2023

10/10 Excellent

Susanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Bobby

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

LEINI LUCK, Patksley

Stayed 1 night in Jul 2023

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable hotel to stay
Stayed 1 night in Jun 2023

6/10 Okay

Mikaella

Liked: Staff & service
The hotel is conveniently located right across Burnham Park. It’s right next to a Puregold and Good Taste restaurant. The room is a good size, but you get what you pay for. The hallways were not very clean, I can see mildew in the tile in the bathroom. For the amenities, they only provided one sachet of shampoo (despite there being two of us) and one small soap. There is no blow dryer nor clothing iron. But if you are not picky and just need a place to rest, this might be for you.
Stayed 3 nights in Jun 2023

2/10 Terrible

Peter th

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Metro Pines Inn on 16 Jun,2023
Your feedback is important to us. Thank you for staying with us!

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I love that the property is located nearby Burnham Park, SM, fastfood. It has nice parking area. Our rooms does have a window blockage. Hotel is noisy and felt like staying in a college dormitory. You can hear everything in the evening. Staff are accommodating. Also, maybe its just normal that they charge you for extra blankets and toilet paper which is not normal in western countries. Maybe i am wrong. Price is reasonable. You get what you paid for.
Stayed 2 nights in Jan 2023

6/10 Okay

MARIVIC

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Tess

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Ara A

No slippers and toiletries. No housekeeping. Room is clean. Thin walls, can hear the conversation from the other room.
Stayed 2 nights in Jan 2023

10/10 Excellent

Judy

Stayed 4 nights in Nov 2021
Response from Metro Pines Inn on 4 Dec,2021
Thank you for the 10/10 rating. We are glad to know that you had a wonderful stay with us. We hope to see you again soon!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2021
Response from Metro Pines Inn on 4 Dec,2021
Thank you for the 10/10 rating. We are glad to know that you had a wonderful stay with us. We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Near in the city. Accessible, i like the free water. Verygood in materials for desifection for protection againts covid transfer. Approachable staff. They are kind. One thing that i dont like is no window views
Stayed 1 night in Jun 2021
Response from Metro Pines Inn on 14 Jul,2021
Thank you for staying with us! We are glad to know that you had a wonderful stay with us. May we suggest our Premiere and DeLuxe Rooms the next time you visit as these room types have windows. Thanks!

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Great location near Burnham park and session road. Easy to find. Staff are very accommodating.
Stayed 1 night in Mar 2020
Response from Metro Pines Inn on 9 Mar,2020
Thanks for staying with us! We look forward to seeing you again very soon!

10/10 Excellent

Renmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Metro Pines Inn on 27 Feb,2020
Thanks for the perfect rating! We are glad to know you enjoyed your stay with us. We hope to see you again very soon!

4/10 Poor

Mohamed Saeed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good .Ants all over, shower weak and no curtain so all the time wet floor. Blankets too thin, bed sheets dirty, no fridge and no kettle to make hot water . I would not there again although location was good
Stayed 3 nights in Feb 2020
Response from Metro Pines Inn on 20 Feb,2020
We appreciate your feedback Sir. We have taken your comments into consideration. Thanks for staying with us!

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
The inn is near to key locations. Location: Location is 5/5, below the hotel is watson's pharmacy, eatery, restaurants, ukay-ukay. Near Restaurants / Eatery: What we liked about it is the Ikang's eatery where you can have lugaw/gotto for budget meals or just craving for something hot during the very cold night in baguio. It is also across Good Taste restaurant, cheap, taste OK. Only draw back is the inn does not offer Food and the deluxe room does not fully shield you from the sunlight. Noise until 1AM, you hear the karaoke and other band noises across this location.
Stayed 2 nights in Feb 2020
Response from Metro Pines Inn on 17 Feb,2020
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 1 night in Jan 2020
Response from Metro Pines Inn on 4 Feb,2020
Thanks for staying with us! We can't wait to welcome you back again soon!

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Metro Pines Inn on 3 Feb,2020
Thanks for staying with us! We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are courteous. Room is spacious; however, the water pressure on the fourth floor is weak.
Stayed 4 nights in Dec 2019
Response from Metro Pines Inn on 11 Jan,2020
We appreciate your feedback. Thank you for staying with us! We hope to see you again very soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are great
Stayed 4 nights in Jan 2020
Response from Metro Pines Inn on 10 Jan,2020
Thanks for staying with us! We are proud to have staff that are committed to go above and beyond in delivering excellent service. We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and accessible
Stayed 1 night in Jan 2020
Response from Metro Pines Inn on 7 Jan,2020
Thank you for staying with us! We're glad you had a pleasant stay. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable place to stay - spacious, clean, and near to some of Baguio's must-visit places.
Stayed 2 nights in Jan 2020
Response from Metro Pines Inn on 6 Jan,2020
Thank you for the perfect rating! Thank you for staying with us and we hope to see you again very soon!

8/10 Good

Andy

Travelled with family
Liked: Staff & service
It's located exactly as we preferred it to be. The staffs are courteous.
Stayed 2 nights in Dec 2019
Response from Metro Pines Inn on 23 Dec,2019
Thank you for staying with us! See you again soon!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The room is spacious and equipped with a strong WiFi connection, it is also located right at the heart of Baguio, very near to some popular tourist spots like Burnham Park, and also the famous Good Taste Restaurant. Staff's are accommodating and are responsive to some of our personal requests and inquiries.
Stayed 3 nights in Dec 2019
Response from Metro Pines Inn on 22 Dec,2019
Thank you for staying with us! We're glad to know you enjoyed your stay. We hope to see you again soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Elevator in Baguio hotels not common. Nice feature here.
Stayed 7 nights in Dec 2019
Response from Metro Pines Inn on 18 Dec,2019
We appreciate your feedback. Thanks for staying with us.

10/10 Excellent

Ofelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Metro Pines Inn on 13 Dec,2019
We're glad to know that you had a wonderful stay. Thank you and we hope to see you again soon!

10/10 Excellent

Love, Manila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and clean. Close to Burnham park and restaurants.
Stayed 2 nights in Dec 2019
Response from Metro Pines Inn on 11 Dec,2019
Thanks for staying with us! We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a few steps away from Good Taste Restaurant (literally) which is a good thing for me ☺️
Stayed 3 nights in Nov 2019
Response from Metro Pines Inn on 2 Dec,2019
Thank you for staying with us! We hope to see you again very soon!

8/10 Good

Sergio

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019
Response from Metro Pines Inn on 29 Nov,2019
Thank you for staying with us! We hope to see you again soon!

6/10 Okay

DonnahSamson, Parañaque City, Metro Manila

Travelled with family
Liked: Staff & service
Location was perfect. I didnt like the bathroom though. There was no rag That absrorbs water wll so it gets wet around the room when you are From the bathroom. There was no proper blanket. The cloth covering the bed is your blanket too. There is only one pillow and it’s too small. There is no electric kettle inside the room. We were only given 1 shampoo and 1 conditioner though we booked for 2 persons in a room.
Stayed 2 nights in Nov 2019
Response from Metro Pines Inn on 25 Nov,2019
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Vince, Iloilo City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very near from famous destinations in Baguio
Stayed 2 nights in Nov 2019
Response from Metro Pines Inn on 21 Nov,2019
We are glad you enjoyed your stay with us. Thanks and we hope to see you again very soon!

10/10 Excellent

Divinia, Malabon City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Friendly staff and they have great view of burnham park on the balcony. Super accessible in terms of transportation and there's a grocery nearby and alot of restaurants around. Thumbs up! ❤️👍
Stayed 2 nights in Nov 2019
Response from Metro Pines Inn on 14 Nov,2019
We're glad you enjoyed your stay with us. Thank you and we can't wait to welcome you back again soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place. And location ,food and shopping close by .
Stayed 3 nights in Nov 2019
Response from Metro Pines Inn on 12 Nov,2019
Thank you for staying with us! We can't wait to welcome you back soon again!

8/10 Good

Verified traveller

Liked: Staff & service
close to center of city, more hot water in the shower!
Stayed 2 nights in Nov 2019
Response from Metro Pines Inn on 8 Nov,2019
Thanks for staying with us! We hope to see you again soon!

10/10 Excellent

Rex, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Good Taste restaurant and Burnham Park.
Stayed 3 nights in Nov 2019
Response from Metro Pines Inn on 7 Nov,2019
Thank you for staying with us! We hope to see you again soon!