Banyan Tree, Balakong hotels

"Great breaky choices and it was lovely to relax in and around the pool after going out nearby. I do think the pool area needs more umbrellas for shade options. Housekeeping staff were wonderful, friendly and thought of everything we needed before we even asked. Kader in particular stood out for his professional demeanour, helpfulness and friendliness. We will be back again and recommending to friends."

"Properly lobby is under some renovation, it’s lack of space for people to get around and waiting "

"Excellent "

"Very comfortable hotel, friendly and helpful staff, great location. Breakfast is also very good. Excellent value for the price."

"All of it. "

"Great customer service in all departments. You are greeted at the enterance by freindly staff and check in was seemless. We were given complimemtary breakfast on our first day. We were given the wrong room number when we arrived and were given complimentary lunch for our troubles. My wife was celebrating her birthday and they provided a complimentary nice cake and treats for her. "

"The apartment was clean and spacious. The daily service was amazing and all the staff from front desk to house keeping are friendly and helpful. The location is great and close to everything. Our family has stayed in the same hotel every time we go to KL because of the positive experience we always have."

"Room and staff. Breakfast a nightmare because of Chinese NY holiday and Ramadan. Huge queues for breakfast. Ended up eating out "

"Very beautiful property, very well maintained. The staff is super helpful, friendly . The rooms were well stocked with water and any other supplies we might possibly need, Room sizes were spacious and very comfortable. Definitely recommend "