Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Noor Rita
Reviewed November 12, 2023Reviewed November 12, 2023
Location walkable from the famous China Town Petaling Street where street foods are abundance and lots of hidden pubs to explore during the night nearby.
Location walkable from the famous China Town Petaling Street where street foods are abundance and lots of hidden pubs to explore during the night nearby.
Cw
Reviewed January 31, 2023Reviewed January 31, 2023
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
SUZHEN
Reviewed February 1, 2024Reviewed February 1, 2024
Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable!
We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!
Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable!
We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!
Joey
Reviewed October 28, 2026Reviewed October 28, 2026
Everything about the hotel was flawless. Had an incredible stay with a superb view of the Petronas Towers. Super convenient to get to KLCC and other shopping areas! It was a restful stay that we enjoyed very much.
Everything about the hotel was flawless. Had an incredible stay with a superb view of the Petronas Towers. Super convenient to get to KLCC and other shopping areas! It was a restful stay that we enjoyed very much.
The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.
The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.
Kshitiswar
Reviewed October 24, 2026Reviewed October 24, 2026
The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens
The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens
Mines City, or Mines Wellness City as it’s now known, is an integrated health and wellness city located 15 minutes from Kuala Lumpur. It was once Hong Fatt Mine, the largest and deepest opencast tin mine in the world. In 1990, the abandoned mine pits were flooded with water to create a huge lake and the surrounding land was developed into Mines Wellness City.
The 1,000-acre City is made up of four areas called Life Hub, Healing Tapestry, Urban Tapestry and Leisure Tapestry. Contained within the four areas are hotels, a shopping mall, theme park, ice rink, golf course and cinema complex. There are many more wellness developments planned for the future, including a boutique hospital, an aromatherapy centre and an Ayurveda centre.
Don't Miss
The Palace of Golden Horses, with its distinctive Moorish-Malaysian architecture is known as Asia’s Most Extraordinary Hotel. Guests and visitors can enjoy its decadent interiors and luxury restaurants.
Mines Cruise offers sightseeing and theme cruises in nimble boats on the waters in Mines Wellness City. On the Sightseeing Cruise, visitors can enjoy the splendour of the lake as they ride around the City. The Wa Wa Splash Tours offer unique 30-minute tours of Mines Wellness City in an amphibious vehicle. Couples will enjoy the magnificent cuisine and views offered by the Sunset Cruise, and those searching for relaxation need look no further than the Massage Cruise.
Restaurants and Bars
The Palace of the Golden Horses hotel boasts incredible restaurants and bars. The multiple-award-winning executive chef at the elegant Kim Ma restaurant cooks modern, healthy Cantonese cuisine and Kin No Uma is famed for its fresh sushi and bento boxes. Hungry shoppers at The Mines shopping centre will find the canal at the bottom of the mall is lined with international cafes, restaurants and bakeries.
Shopping
The Mines is a contemporary shopping centre offering numerous options for dining, entertainment and shopping in Kuala Lumpur. After shopping at international fashion and accessory shops like Uniqlo, Hush Puppy, Kitschen, Nichii and Voir Gallery, visitors can go bowling, sing karaoke and watch a film at the cinema. Children will adore the landscaped rooftop garden Splash Park - a children's playground and water play area.