Shangri-La Hotels and Resorts, Balakong hotels

"What a wonderful experience! The hotel, the location, the staff. All 5 stars! We were lucky enough to get a special deal with Expedia to stay in the Club Rooms for an amazing price, with breakfast, afternoon tea and pre-dinner drinks included. The staff were so attentive and kind. The location was great - closer to the MRT than expected and under cover all the way there. This is our second visit to KL and we would stay here again. Happily. "

"Courtesy staff. "

"The room was clean. Staff are courteous. Good breakfast. Thank you "

"Great room, staff, good loc and nice breakfast !"

"Clean room and great staff service "

"Room is excellent. Staff friendly. Breakfast could have been better with selection & taste"

"Very luxurious hotel . Very clean very comfortable to stay there . Thank you Expedia Mr Amrat for help during check in time . I glad he is very professional method handling the customer care priority."

"Breakfast was very good lots of choice, the room was very clean and freshly towels,"

"Clean, roomy, great services. Right smack in Bukit Bintang and across from Pavilion Mall is a huge plus. Very convenient. We didn't pay for the breakfast buffet (Capitol Cafe near by got many breakfast options, cheaper than the buffet cost). Elevator delays sometime created headaches (which is odd, there are six available...). Overall, no issues for our 3 night stay. "