Shangri-La Hotels and Resorts, Kuala Lumpur hotels

"Eq Hotel sets the standard for luxury accommodation. From the minute we arrived to our departure we were treated like royalty. Every request was accommodated. Mini bar and snacks were a lovely surprise. Breakfast buffet was out of this world. Special thank you to the bell boy at breakfast entry. He is so fun and happy He made me a coffee to take on my outing which was much appreciated. Only suggestion would be a seating area at the main entrance as I sat on the water feature by accident thinking it was a seat. For which I do apologise. Thank you for having us. "

"Lovely hotel - the use of the club facilities were very handy, and usually lots of space in the club lounge. Staff very friendly - a special shout out to Henry! Rooms clean, staff very attentive. Food is good including room service. "

"Family friendly Location is best"

"clean"

"Staff was sweet the entire time. Got our room instantly when we reached"

"Great hotel. Well maintained, nice rooms. Only the staff at the Skybar can be quite sloppy. "

"Hotel is located between twin tower and Bukit Bintang area. About 15 mins on foot. All is great just the area is not that convenient for food and massage."

"Wonderful "

"Wonderful stay in all regards. "