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This hotel is filled with nature inspired decor. Loved their maze garden and koi pond. Feels like sanctuary in the heart of KL. Lovely staff and wide spread of buffet.
Counter service is excellent. We arrived pretty earlier n request whether can do early check in. Yes, not Oli let us early check in but upgrade our room without further charges. I definitely recommend. Well done
Convenient location, at the busiest shopping and eateries area. Staff are friendly , efficiently helpful.
The room I was initially in had a leak in the ceiling from the AC unit. The AC also wasn't working very well. Two different times they came to "fix" the leak but it looked like they only put towels below it to absorb the water. They finally moved me to another room and then it was fine.
Apartment experience was interesting. We did not use the kitchen area much. Partly because we ate out most of the time, but also we could not work out how to use the combi Microwave/grill that seemed to only warm things a little, even on full power (without grill). This may be us not using it properly. ...
The room very clean and big very comfortable, staffs all are very helpful but only we book room not included breakfast.
The rooms are on the small size which does not work that well with the concept of open bathroom in the same space
The lift need to be upgraded
The room has poor sound proof and poor ventilation.