Dear Sean, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Wilma, Thankyou for choosing ibis bandung Pasteur , during your trip in Bandung city,We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear TimulWe very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Yunita, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Ervita, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Guest We very much appreciate your comments regarding your stay at our hotel. your feedback following our food product, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG

Dear Guest Thank you for sharing your experience with our hotel. your feedback is very important to improve in overall product & service quality, Sincerely, Fika Koyong General Manager

Dear Conny Thank you again for sharing your experience with our hotel. We're happy that our hotel's location fill as your as expectation, We wish to see and welcoming you again Fika Koyong General Manager

Dear Valuable Guest, Thank you for staying at our hotel, your nice review is very much appreciated. We wish to see and welcoming you again. Sincerely yours, Rury Mashuri-General Manager

Thank you for your nice comment, we wish to see and welcoming you back again soon.

Thank you for your comment, very much appreciated. We do hope to see and welcoming you again soon. Sincerely yours, Rury Mashuri - General Manager

Thank you for choosing our hotel for your stay in Bandung, your comment is very much appreciated. We wish to welcoming you again soon. Sincerely yours, Rury Mashuri - General Manager

Dear Guest Thank you again for sharing your experience with our hotel. your feedback is very important to improve in overall product & service quality, Sincerely, Fika Koyong General Manager

Thank you for your rate.

Dear Valuable Guest, Thank you for your feedback, we do apology on unpleasant experience might come during your stay. We are concern to our improvement. Sincerely yours, Rury Mashuri - General Manager

Dear Emilia, Please accept my apology on your unpleasant experience during your stay in our hotel. This has been took an immediate and serious action to be fixed. We have done re-brief the teams to avoid same occurrence in the future. Therefore we really need a good communication among hotel staff and guest related with guest preference until the day of arrival, hope it will be recovered. Thanks for your feedback, and we are expecting to welcoming you again with new experiences. Sincerely yours, Rury Mashuri - General Manager

Dear Bayu, Thank you for staying with us. Your concern has being addressed to the owning company, indeed it is such a very interesting for us to have it. We are expecting to see you again soonest. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for choosing our hotel as your preference, your positive feedback is very much appreciated. Apology on minor issue regarding the noise, we try the best to make our guest experience is memorable in all the way. We are expecting to see you again. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for your comment, I am glad that you were enjoyed your visit to Bandung especially on your business trip. Thanks again for staying with us, we are expecting to welcoming you again in the future. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for your comments, pretty much helpful. My apology on some areas you felt little bit uncomfortable, I have noted and I did re-briefed my team leader to improve the quality of our services. I wish to see you again in the future, you will always be our guest. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for your feedback, very much appreciated. We will immediately take an action to fix necessary points. Regarding the toothbrush, please let us explain that we are committed to saving planet earth campaign where we make some items (non-recycle able items) especially made from plastic, we do not set up in the rooms, however we still provide them on request only, to help this earth to reduce plastic waste. We hope to see you again soon. Sincerely yours, Rury Mashuri General Manager

Dear Fx, Thank you for taking your time to review our hotel, it such an honor to receive your positive feedback, I will let my team know that you are one of our lovely guest. We are expecting you again here someday. Sincerely, Rury - General Manager

Dear Sha, Thank you very much for your lovely review, I'm glad to welcoming you back here in our hotel. We are commit to maintain our services for our customers to give such memorable experience in our way. Hope to see you again in another stay experience. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for your lovely comment, I'm happy that you were enjoyed your stay at our hotel. Hope your next stay will be as pleasant as the previous one. Sincerely yours, Rury Mashuri General Manager

Dear Mr. Dahlan, Thank you for staying at our hotel, I am happy that you were enjoying your stay. There are some issues you were highlighted, part of it are about the technical and other about the services, I will improve the services part. Thanks for considering your next stay here at our hotel, hope it will be as pleasant as the previous one. Sincerely yours, Rury Mashuri - General Manager

Dear Johny, Thank you for staying in our hotel, I'm glad that you were enjoying your business trip in Bandung. We are expecting you again and hope your next trip to Bandung will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Dear Lin Yuni, Thank you for having your time to share your experience, We're happy to know that you were happy to stay with us. We are expecting to welcoming you back in the future. Sincerely yours, Rury Mashuri

Dear Andrew, Thank you for your taking your time to rate our hotel. Sincerely, Rury Mashuri Genreal Manager

Dear Valued Customer, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Faithfully yours, Rury Mashuri General Manager

Dear Sir/Madam, Thanks for the comment, we will concern on it. A training regarding the subject will be delivered to all staffs to get their understanding and their knowledge. We expecting to welcoming you again here. Sincerily yours, Rury Mashuri General Manager

Dear Mr/Ms. Dian, Warmest greeting from Ibis Bandung Pasteur! Thank you for sharing your experience during your stay at our hotel. We look forward to welcoming your again here at ibis Bandung Pasteur. Sincerely yours, Rury Mashuri General Manager

Dear Mr. Daniel, Thanks for sharing your experience during your stay. We are expecting you again in our hotel. Sincerely yours, Rury General Manager

Dear Ms. Lina, Thanks for sahring your experience, we are expecting you again at Ibis Bandung Pasteur. Sincerely yours, Rury General Manager

Dear Mr. Brian, Thank you for sharing your experience, we are happy to welcoming you again in our hotel. Sincerely yours, Rury General Manager

Dear Mr. William, Thanks for sharing your experiance, we are happy to welcoming you again at Ibis Bandung Pasteur. Sincerely yours, Rury General Manager

Dear Mr. Ronny, Thanks for sharing your experience, we are expecting you again here at Ibis Bandung Pasteur. Sincerely yours, Rury General Manager

Dear Valued Customer, Thanks for sharing your experience, we are committ to improve our service in the future, we are fully undertsand that parking sometimes become the problem due to limited space, currently we provide the vallet service to help the customers during their stay in our hotel. We are looking for to welcoming you again at Ibis Bandung Pasteur. Sincerely yours, Rury General Manager

Dear Ms. Natascha, Thank you for the five star given to us, we are happy expecting you again here at Ibis Bandung Pasteur. Sincerley yours, Rury General Manager

Thank you Mr. Raymond for your suggestion :) Looking forward to welcoming you again at our hospitality and services

Thank you for your feedback, any lack of services will be improved. Looking forward to welcoming you at our hospitality and services in the near future :)

Dear Tadashi, Thankyou for choosing ibis bandung Pasteur , during your trip in Bandung city,We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Our Loyalty Customer Thankour for rating our hotel

Dear Nechválím Thank you for your complete review on your last stay experience, first of all, please take this gratitude for an apology of embarrassing and frustrating experience related our services and food not as your expectation . I took an immediate action to them team, this not supposed to be happen, unfortunately it happen with you. I will ensure this same accident might not happen again in the future. Thank you for let us know this issue, and I appreciate that. Thankyou For your LOYALTY Sincerely yours, Fika Koyong General Manager

Dear Hiro Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read your feedback for better improvement, following the eg during the breakfast time , we were open any type of request, yes we're agreed that it was not explained clearly in how to order the egg,we did some improvement by add more information on table to ensure all of guest received the information, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG

Dear Guest Thank you again for sharing your experience with our hotel. your feedback is very important to improve in overall product & service quality, Sincerely, Fika Koyong General Manager