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Reviews of Aurum The River Place

3.5 out of 5
Aurum The River Place
394/27-29 Soi Pansook, Maharaj Road, Pranakorn, Bangkok, Bangkok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 156 out of 219 reviews" "
Rating 8 - Good. 56 out of 219 reviews" "
Rating 6 - Okay. 4 out of 219 reviews" "
Rating 4 - Poor. 2 out of 219 reviews" "
Rating 2 - Terrible. 1 out of 219 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eumabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming! The Manager and the staff are very nice and helpful. The breakfast at the balcony with the view of the river and the Aurum Temple was an unexpected bonus.
Stayed 1 night in Apr 2024
Response from Ploy on 26 Apr,2024
Thank you very much for your review.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aurum was the perfect lowkey spot along the river to relax in Bangkok. It is quiet and clean and provides a perfect respite near the temples to escape the heat. It is within walking distance to Wat Pho and to the MRT subway line to get around town and to Chatuchat Weekend Market. Pan, the lovely hostess, saw that I was a woman traveling alone and looked after me with a watchful eye. Breakfast was included and served at outside tables along the river with a beautiful view of Wat Arun. They also arranged a taxi to the airport. Will definitely stay here again!
Stayed 1 night in Mar 2024
Response from Ploy on 26 Apr,2024
Thank you very much for your review.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right on the water. Views are now obstructed by another building but super convenient to Wat pho and grand palace
Stayed 3 nights in Mar 2024
Response from Ploy on 26 Apr,2024
Thank you very much for your review.

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ploy on 26 Apr,2024
Thank you very much for your review.

10/10 Excellent

Samidha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff especially Pan who went out of her way to help with whatever we needed. It is very convenient to the attractions including sunset view of Wat Arun. The location of the breakfast cafe on the river is beautiful and very serene in the morning. You cannot see Wat Arun from hotel as most of the view is blocked by another building in front. You can see it from cafe.
Stayed 1 night in Feb 2024
Response from Ploy :] on 25 Feb,2024
Thank you for the rating.

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy we chose Aurum The River Place for our stay in Bangkok. The location in Old Town was perfect! Wat Arun is located directly across the river and accessible via a very inexpensive ferry ride. Once at Wat Arun you can catch a hop-on/hop-off ferry to many other stops (Chinatown, IconSiam mall, et cetera). The Grand Palace and Wat Pho (reclining buddha) are also within walking distance of Aurum The River Palace. Lots of great food choices nearby. The included breakfast was excellent and served by Pan and her team at an adjacent riverside cafe every morning. This was a great choice for our first stop in Thailand! Highly recommend.
Response from Ploy :] on 25 Feb,2024
Thank you for the rating.

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff is very friendly and helpful, location is convienant to the subway and breakfast was tasty.
Stayed 2 nights in Feb 2024
Response from Ploy :] on 14 Feb,2024
Thank you very much.

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River Gem!
This little hotel was fabulous! Within walking distance to major temples and good restaurants! The staff there made our trip very enjoyable, especially Pan, who arranged all our tours for us!
Stayed 5 nights in Jan 2024
Response from Ploy :] on 4 Feb,2024
Thank you very much.

10/10 Excellent

leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is a gem! Perfect for walking to the must sees of Bangkok. Beautiful colonial type building. But the real treasure is with the wonderful staff. One lovely lady in particular took care of us as my mother would have. Highly recommend!
Stayed 3 nights in Jan 2024
Response from Ploy :] on 4 Feb,2024
Thank you very much.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We had a wonderful stay at Aurum The River Place. From the moment you walk in you are made to feel at home. Pam and her ladies are amazing. They provide the best customer service. Pam is always available to answer any and all questions and provides helpful information. The rooms are kept very clean. The breakfast is delicious. Our room was spacious and quiet. The bed and pillows were very comfortable. We had a great view from our balcony. Great showers. The hotel is centrally located. It is walking distance to many tourist attractions, delicious restaurants, ferry, even a running track for exercising. We would definitely stay here again and again.
Stayed 6 nights in Jan 2024
Response from Ploy :] on 4 Feb,2024
Thank you very much.

10/10 Excellent

William Wai lun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a good experience with this hotel,clean, comfortable, by the River, good view, very close to the tourist spot ,very beautiful little restaurant by the water to breakfast every morning, bed and pillow is soooo comfy esp I have a neck problem but pillow is sooo good, slept well, very quiet and it is the gem here. Couple good restaurants by the river in the area, very delicious food. Very close to SkyTrain station, about 7 mins walk from hotel. We feel welcome, supported, and well taken care by Pam, love her so much, she has a warm heart and lovely smile every time we see her, the whole team work so hard with great warm smile all the time. Overall no complain at all, all we want to say is we will come back sgain
Stayed 4 nights in Jan 2024
Response from Ploy :] on 4 Feb,2024
Thank you very much.

10/10 Excellent

Supawadee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ploy :] on 4 Feb,2024
Thank you very much.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for access to the Grand Palace etc. great views over the river. Staff were really excellent.
Stayed 2 nights in Dec 2023
Response from Ploy :] on 4 Feb,2024
Thank you very much.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars hotel!!!
You will feel like you are at home staying here. Services is beyond 5 stars. Don’t waste money staying elsewhere. Perfect location also and too notch customer services. I will only stay here when in Bangkok.
Stayed 6 nights in Dec 2023
Response from Ploy :] on 4 Feb,2024
Thank you very much.

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ploy :] on 4 Feb,2024
Thank you very much.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 10 min walk to Metro Blue Line (use exit 5) and Rajinee Pier where you can get the hop on hop off ferry to Wat Arun, the Grand Palace, Khao San Road, IconSiam, Asiatique, and other places. It is on a quiet side street near the flower market which is lovely. Room was spacious with excellent A/C. Breakfast is at the adjacent cafe which is right on the river and nice for watching all the boat traffic, with a beautiful view of Wat Arun. The Thai Breakfast was excellent. Service at the hotel was outstanding. I would recommend this hotel if you don’t mind that the neighborhood isn’t “upscale” - it’s so convenient to transit and many things to see and do.
Stayed 2 nights in Nov 2023
Response from Ploy :] on 5 Dec,2023
Thank you very much.

10/10 Excellent

russell

Travelled with partner
Liked: Staff & service, property conditions & facilities
Pan has excellent customer service. She went above and beyond to help us get out of a bind. Her kindness and generosity made the best of our bad situation. She needs to be given kudos and reward for representing the hotel in such a fantastic manor. Thank you Pan!!!!!
Stayed 2 nights in Nov 2023
Response from Ploy :] on 5 Dec,2023
Thank you very much.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 8 nights in Nov 2023
Response from Ploy :] on 26 Nov,2023
Thank you very much.

10/10 Excellent

Linda

Stayed 2 nights in Oct 2023
Response from Ploy :] on 31 Oct,2023
Thank you very much!

10/10 Excellent

Pranee

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from Ploy :] on 20 Oct,2023
Thank you very much

10/10 Excellent

Layla, North Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about this hotel. Near the river transportation, MRT, many temples. The jewel of the property was Ms. Pan.
Stayed 6 nights in Oct 2023
Response from Ploy :] on 20 Oct,2023
Thank you very much

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a fantastic place for our layover. The hotel's driver picked us up from the airport with no fuss, the lady that ran the place was incredibly kind and made us sandwiches to take to the airport the next morning. We stayed in room 201 which had a view of the river and large windows. We were able to walk to War Po temple for sightseeing and a fabulous restaurant for dinner which overlooked the Palace. Great position. Incredibly convenient. A great stay.
Response from Ploy :] on 24 May,2023
Thank you so much for your kind words.

10/10 Excellent

Vincent, Abbotsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a very walkable area, close to the Palace, Wat Pho, and the ferry that takes you to Wat Arun. That being said, the real treasure is Pan, or as we like to call her Auntie Pan. Auntie Pan really makes your stay truly special, and i know it may sound cliché, but it really did feel we were staying with family. She is a wealth of information, and will happily guide and arrange things for you, as an auntie would. Its easy to find hotels close to the sights, or with gorgeous rooms and amenities, but Auntie Pan is truly the number one reason, i would suggest someone to stay here. Thank you Auntie !!!
Stayed 3 nights in Apr 2023
Response from Ploy :] on 27 Apr,2023
Thank you very much.

10/10 Excellent

Kitra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Grand Palace and temples, staff were friendly, rooms were very clean and comfortable. Cafe downstairs along the river was cute. Would stay here again!
Stayed 3 nights in Apr 2023
Response from Ploy :] on 11 Apr,2023
Thank you very much for you kind words.

10/10 Excellent

Ann Frances Marie, Sandy

Stayed 3 nights in Mar 2023
Response from Ploy :] on 4 Apr,2023
Thank you so much!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel situated on the river in a quiet road but within easy reach of both a pier for river travel and the metro in addition to being close to the Grand Palace and Wat Pho. All the staff went out of their way to make us feel welcome and at home and were always there to help with any questions we had about the city. Thank you so much for a wonderful stay.
Stayed 4 nights in Jan 2023
Response from Ploy :] on 31 Jan,2023
Thank you very much for your review and for staying with us.

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to many sights, great staff!
This hotel is very conveniently located to Wat Po, Wat Pra Kaew, and Wat Arun, so you can walk or ferry to all these major tourist attractions. The staff all speak English very well, and I loved the Thai breakfast that they offer every day. The best view of the river is from the breakfast area, I think if I stayed here again I wouldn't spend extra for a river view room as the view is mostly blocked by the building in front. But we had a lovely time and would stay here again!
Stayed 3 nights in Dec 2022
Response from Ploy :] on 24 Jan,2023
Thank you very much for your review.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and helpful staff; close to many sights. Comfortable and quiet.
Response from Ploy :] on 12 Jan,2023
Thank you so much!

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel by the river. Walking distance from the Grand Palace and Wat Po and other temples.
Stayed 2 nights in Dec 2022
Response from Ning on 8 Dec,2022
Dear Thomas, Thank you for choosing to stay at Aurum the River Place, Bangkok :)

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Great personal service, and the breakfast was first rate.
Stayed 2 nights in Nov 2022
Response from Ploy :] on 24 Nov,2022
Thank you for your feedback.We will do our best to improve more.

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, area wasn't great
The hotel was fine, but they have limited breakfast options. You pick what you want the day before off of a menu. Same stuff every day. The location was down an alley on the river. Not quite sure where they took the photos from, but you cannot see the view of the Wat across the river that they show. There's a big orange building in the way. It's very near Wat Pho, which was great, but that area isn't really touristy....very few nicer restaurants, and a lot of back alleys that smell of dried seafood (which is horrible). On the good side, they are a short walk from a subway station, and the ladies that ran the place were EXTREMELY friendly...always smiling and willing to help. Once you walk in the front door, it's a 10/10 hotel. It's getting to the front door that's more of a 6/10.
Stayed 3 nights in Nov 2022
Response from Ploy :] on 24 Nov,2022
Thank you for your feedback.We will do our best to improve more.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bangkok
Probably the best place to stay in Bangkok. Everything about the hotel is better than expected. Its a short walk to the Grand Palace, and Wat Pho and a short ferry ride across the river to Wat Arun (from alley Thanon Thai Wang) which starts from the corner of the Royal palace grounds. You will want to adopt the proprietor as your own grandmother. Only a few minutes by taxi away from Khao San Road, Iconsiam mall and Chinatown. With all of the tourists about, the area feels very safe to explore. The personal service beats anywhere I've stayed anywhere in the world.
Stayed 2 nights in Aug 2022
Response from Jin on 26 Aug,2022
We are glad to learn that you have enjoyed your stay with us. Wish to welcome you back again in the future.Best regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location on the river close to Grand Palace and Wat Po. Disappointed no view of Wat Arun from room. Ms P is very welcoming and was extremely helpful.
Stayed 1 night in Feb 2020
Response from Jin on 18 Apr,2020
Thank you for staying with us at Aurum The River Place, Bangkok. We wish you safe and healthy.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ploy :] on 26 Nov,2023
Thank you very much.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing.
Stayed 1 night in Dec 2019
Response from Jin on 29 Dec,2019
Thank you very much. We hope to be able to welcome you back to stay with us at Aurum The River Place, Bangkok.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay at this clean, quiet, and cozy boutique hotel. Breakfast on the patio overlooking the river was relaxing and a perfect way to start each day. The staff are super friendly and accommodating. Thank you Pan for your hospitality and ensuring our stay to be a pleasurable, memorable, and wonderful experience. I would definitely stay here again!!!
Stayed 2 nights in Nov 2019
Response from Jin on 29 Dec,2019
We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back to Aurum the River Place, Bangkok. Best regards.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Location is excellent. Breakfast is good, riverside location is excellent. Room is small but clean.
Stayed 3 nights in Nov 2019
Response from Jin on 29 Dec,2019
Thank you very much. We look forward to welcoming you back someday. Best regards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river; staff were extremely friendly and helpful; good breakfasts made to order.
Stayed 2 nights in Nov 2019
Response from Jin on 12 Nov,2019
We are glad to hear that you have enjoyed your stay with us. Hope to welcome you back to Aurum the River Place, Bangkok in the near future.

10/10 Excellent

Jessica, Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely welcoming and accommodating from the start. We had an early tour pickup and they had breakfast made early for us. Also, when we checked out early they had sandwiches for us to take with us to airport. They gave suggestions for sites to see and were always very helpful throughout our stay. Quiet, clean, nice hotel. Would highly recommend to anyone staying in Bangkok.
Stayed 3 nights in Nov 2019
Response from Jin on 12 Nov,2019
We would like to thank you for your kind review. We will do our best to keep the service standard for our guests. We look forward to welcoming you back to Aurum the River Place, Bangkok in the near future.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, staff amazingly polite and helpful, great breakfast, wonderful view of the river, although slightly spoilt by a huge brown building to the right. Excellent position for old town. The only reason I did not give it a 5* rating was the room was a little small and the water for the shower kept going really hot then cold. Apart from that the hotel was really excellent and I would definitely return.
Stayed 3 nights in Oct 2019
Response from Jin on 12 Nov,2019
Thank you for your review and the useful comments. We hope to welcome you back to stay with us in the near future. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jin on 12 Nov,2019
Thank you so much for your review of our hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Lovely friendly staff plus a great location on the river and right next to Wat Po. The room was comfortable and clean with a great river view.
Stayed 2 nights in Sep 2019
Response from Jin on 12 Nov,2019
We are delighted to hear that you enjoyed your stay with us. Thank you very much and hope to welcome you back to Aurum The River Place, Bangkok.

10/10 Excellent

MIHAELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Jin on 13 Nov,2019
Thank you very much. We hope to see you in the future when you visit Bangkok. Best regards.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Wonderful staff, great area. We were well taken care of.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
สถานที่ติดริมน้ำ แต่การวางผังห้อง โดนเสาบัง ทำให้เสียวิวไปหน่อย มีระเบียงให้ออกไปยืนได้ โดยรวมถือว่าพอใช้ได้
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was fantastic. The staff was extremely helpful and gave a lot of great suggestions for places to see and eat. The breakfast options were great and the view from the hotel was beautiful. I would highly recommend this hotel to anyone that is traveling to Bangkok.
Stayed 2 nights in Jul 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful from the view of the river, to the wonderful bre@kfast, to the friendly staff and beautiful room.
Stayed 2 nights in Jun 2019
Response from Jin on 19 Jun,2019
Many thanks for your kind comment. We are glad to know that you have enjoyed your stay with us. We look forward to welcoming you back to Aurum The River Place, Bangkok in the future. Best regards.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I wish it had toothbrushes and soap in the amenity goods.
Stayed 2 nights in May 2019

8/10 Good

Kalyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel close to Wat Pho and you can see the Wat Pho from their breakfast area/cafe. It was a pleasant stay overall, but have just one recommendation. Since there are so many Asian tourists who visit Bangkok it would be great to have a hand shower attached to the toilet.
Stayed 2 nights in Mar 2019
Response from Jin on 23 Apr,2019
Thank you for you comment. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful; off the main street therefore quiet and with a wonderful view of the river and the Temple of the Dawn and within walking distance of many main sights such as the flower market the Grande Palace and also many very good restaurants. Having right by the river was really wonderful . The staff was very caring, helpful and attentive. I'm not sure one could find a better place to stay in Bangkok.
Stayed 6 nights in Mar 2019
Response from Jin on 23 Apr,2019
We are glad to know that you have enjoyed your stay with us. We wish to welcome back you soon.