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Reviews of Metro Hotel

3 out of 5
Metro Hotel
326/20-22 Thanon Rama 4, Mahaputtaram, Bangrak, Bangkok

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 63 reviews" "
Rating 8 - Good. 32 out of 63 reviews" "
Rating 6 - Okay. 11 out of 63 reviews" "
Rating 4 - Poor. 4 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

JIMLIM

Disliked: Staff & service, room comfort
One night in Bangkok
We picked this hotel because it is 5 minutes walk to the Thai Main Railway Hua Lumphong station using the subway underground system from the Rama 4 road to the train. The room was very small, but it serves our purpose for 1 night only. I would not recommend for more than a night. It was clean but no refridgerator. Breakfast was free but it was brought to us each a cold plate of fried rice. The price was $36/night. I have had better hotel for the price during this pandamic of the Covid 19. Stay here for next day walk to the Railway staion.
Stayed 1 night in Sep 2020
Response from Mero Hotel on 16 Sept,2020
Dear Jimlim, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our room was on the 1st floor (no view) and the A/C was not set up properly, but the manager was friendly and helpful, so that was fixed right away. Very small room (was good for our purposes, but if you have big luggage, it might be a problem since there isn't much room to move around; also, no closets/just hangers on the wall). Great location, right next to the MRT Hualamphong station entrance. Breakfast could be better/more varied, but overall - satisfactory experience. Very good option for budget travelers.
Stayed 2 nights in Jan 2020
Response from Metro Hotel on 20 Mar,2020
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

4/10 Poor

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Metro Hotel on 23 Jan,2020
Dear guest, Thank you for your comment . We will improve for better service and hope to see you again. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel central location
Hotel is decent. Clean and friendly staff and very close to Hua Lamphong Metro Station exit 1 then left 20 meters or so. Breakfast is very limited but there is tea and coffee so again good value for money. Rooms are a bit small but if you are alone like me it should do! All in all happy experience.
Stayed 5 nights in Dec 2019
Response from Metro Hotel on 20 Dec,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Metro Hotel on 6 Dec,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Felicia

Liked: Staff & service
check in counter and waiting area is brigh coz of class windows. Staffs are very friendly
Stayed 3 nights in Nov 2019
Response from Metro Hotel on 21 Nov,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room too small no coffee to drink inside the room in the morning
Stayed 4 nights in Nov 2019
Response from Metro Hotel on 21 Nov,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Metro Hotel on 21 Nov,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location was convenient. Room was way too small. Breakfast choice was very limited. There was a leak in the bathroom and it took them a few days to put us in a none leaking room.
Stayed 4 nights in Feb 2019
Response from Metro Hotel on 15 Sept,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

8/10 Good

Verified traveller

Stayed 6 nights in Jul 2019
Response from Metro Hotel on 24 Jul,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location of this place is perfect for Metro Traveling.
Stayed 1 night in Jul 2019
Response from Metro Hotel on 19 Jul,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Metro Hotel on 30 Mar,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We arranged for an airport shuttle and it never showed. The room was extremely extremely small, there was no ice or refrigeration on site, no phones available and we asked that out room not be entered and it was repeatedly.
Stayed 3 nights in Feb 2019
Response from Metro Hotel on 23 Feb,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards, Metro Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stag
Really good hotel. Only let down was the bed was very very hard
Stayed 2 nights in Feb 2019
Response from metro on 14 Feb,2019
thank you.

6/10 Okay

Verified traveller

Liked: Staff & service
More of a Hostel Class than a Hotel itself
I had booked a King Room with Balcony for 2 nights, which in most opinion is considered one of those larger rooms; yet the room is small. After placing a cabin size luggage on the floor, you hardly have any space to walk. I suppose if you have a big size couple, with 2 large luggage, you may constantly bump into each other easily. There is no proper table but has a plastic chair. Shelves are provided below the flat screen TV for remote controls and 2 bottles of drinking water. The toilet size is reasonable except that there isn't any shelf to put your toiletries. The only solution is to put on the WC cover or your bed which is just outside the toilet door. Water pressure is good and sufficient. The hotel provides 1 shower cap, 2 bars of small hand soap and 2 packets of buy-off the shelve shampoo from any nearby convenience store. There is a water refilling station on the ground floor beside the check-in counter and the staff encourages you to bring your empty bottles for refilling if you are asking for additional water bottled. For convenient sake, you just simply buy it from any 711 stores nearby instead of bringing back for refilling. There is no refrigerator, safe nor cabinet in the room. Clothes holders are attached to the wall and squeezing right next to the flat screen TV. The entire room layout seems more of a hostel class than a hotel itself. Perhaps, some hostel privacy room is even better than this Metro Hotel.
Stayed 2 nights in Jan 2019
Response from Metro Hotel on 25 Jan,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards, Metro Hotel.

6/10 Okay

OZAWA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Metro Hotel on 19 Jan,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards, Metro Hotel.

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good. rooms are so small and not window
They overcharged 300 bath
Stayed 1 night in Dec 2018
Response from Metro Hotel on 30 Dec,2018
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards, Metro Hotel.

6/10 Okay

MIKIO

Disliked: Staff & service
鉄道旅には便利
地下鉄、タイ国鉄のターミナル駅から近く、鉄道旅には便利なロケーション。近くにはコンビニもあり便利ではあるが、冷蔵庫もポットもなくやや不便さもあった。
Stayed 2 nights in Jan 2023

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage,sauber, hilfsbereites Personal, empfehlenswert.
Stayed 1 night in Nov 2022
Response from Metro Hotel on 28 Nov,2022
Dear guest,Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit.Best Regards,Metro Hotel.

4/10 Poor

lars inge MAGNUS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Metro Hotel on 20 Mar,2020
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards, .

8/10 Good

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé,proche station mrt et de Chinatown.chambre petite et petit déjeuner moyen.
Stayed 1 night in Jan 2020
Response from Metro Hotel on 24 Jan,2020
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2019
Response from Metro Hotel on 8 Jan,2020
Dear guest, Thank you for staying at Metro Hotel. It is a great honor to have a word of praise regarding the location and rooms. If you come to Bangkok again, please use the hotel and hope to see you again. Best Regards,

8/10 Good

Pei-Shan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Simple room, and convenient location
Room is okay, clean and simple. Can hear sounds from hallway and flush toilet from other room. Location is super convenient, near to MRT station, train station and china town.
Stayed 2 nights in Dec 2019
Response from Mint on 22 Dec,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards, Metro Hotel.

10/10 Excellent

YUNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Metro Hotel on 20 Dec,2019
Dear Yuna, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación para desplazarse a cualquier punto de la ciudad por la accesibilidad del metro y estación del tren enfrente
Stayed 2 nights in Nov 2019
Response from Metro Hotel on 28 Nov,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Muy bien en costo beneficio, excelente ubicación por estar a un lado del metro y poder moverte por toda la ciudad
Stayed 5 nights in Oct 2019
Response from Metro Hotel on 28 Nov,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Thierry

Stayed 1 night in Nov 2019

6/10 Okay

Tsukasa

全部が普通
Stayed 2 nights in Nov 2019
Response from Nid on 25 Nov,2019
Dear Tsukasa , Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards, Metro Hotel.

8/10 Good

Françoise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Métro Hôtel bangkok
Hôtel bien placé en face de la gare hua lamphong calme malgré la circulation, juste une petite remarque pas de fenêtre
Stayed 1 night in Nov 2019
Response from mintzy on 21 Nov,2019
me have room and windows is superior king side bacony and no have have windows is singel room with superior queen room

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
훨람퐁역 주변 가성비 좋은 저렴한 숙소
혼자 1박을 위해 묵음. 가격대비 가성비 좋은 편. 훨람퐁역 바로 앞이어서 지하철 이용이 용이. 다만 타월이 너무 낡고 축축했으며, 타일 바닥이 끈적였음
Stayed 1 night in Oct 2019
Response from Metro Hotel on 24 Oct,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Metro Hotel on 11 Oct,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小綺麗で便利なホテル
駅からとても近く、便利です。 ホテルの受付の方もとても親切でした。 地下鉄駅と国鉄駅がどちらもすぐ近くなのでバンコク市内、郊外共に巡りやすかったです。 夜も静かでしたし、毎日清掃して頂けるので部屋も綺麗でした。 シャワーは湯量が十分ではありませんが使えるのでまぁ良いかなと思いました。 朝食もパンかお粥の二択＋何種類かあるドリンクが頂けます。それだと寂しいと思う方は近所にコンビにも数件ありますし、国鉄の駅に行けばパン屋や小さいけど食堂等もあるので困らないかと思います。 凄く豪華だったり広い部屋ではありませんが、普通に泊まってゆっくり休めればいいならば十分だと思います。（日本で言うところのビジネスホテルやシティーホテルを想像すればいいかと）
Stayed 3 nights in Sep 2019
Response from Metro Hotel on 3 Oct,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
MRTの近くで便利だった。
Stayed 1 night in Sep 2019
Response from Metro Hotel on 2 Oct,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

yosuke, Kumamoto

Business traveller
Liked: Cleanliness, staff & service
チェックイン時に預けたパスポートが返ってこず、そのことを忘れててしこたま荷物を探してしまいました。 部屋まで来てひとこと侘びを入れる気持ちが欲しかったです。これがマイナス点。 ただ、チェックアウト時のフロントの方は、私のその日の行き先を知るやこちらが予定していたより便利な最寄駅を親切に教示してくださり、笑顔もとても素敵でした。 料金の安さから考えると、物品的な不備は仕方ないようには思いますが、簡易なスリッパはあった方がいいですし、備え付けタオルのジメッと感は何とかした方がいいと思われます。 あと、スタッフＴシャツを着た若者はアルバイトかもしれないけど、もう少しプロ意識をもって仕事に臨まないと、同価格帯の競争相手に宿泊客は取られていそうなきがします。 批判的なことも述べましたが、次回、バンコクに赴くときは、やはりこちらメトロホテルに宿泊すると思います。
Stayed 2 nights in Sep 2019
Response from Metro Hotel on 12 Sept,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

8/10 Good

Riaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel next to a MRT station. Some of front desk staff speak Japanese. Very reasonable!
Stayed 4 nights in Aug 2019
Response from Nid on 9 Sept,2019
Dear guest , Thank you for your comment . We will improve for better service and hope to see you again. Best Regards, Metro Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周辺地域へのアクセスもしやすく、清潔感がある。 アメニティは期待しないでお気に入りのものを持っていくことをおすすめします。
Stayed 4 nights in Aug 2019
Response from Metro Hotel on 5 Sept,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

6/10 Okay

Verified traveller

Business traveller
エレベーターの階表記に戸惑った。実際と１階ずれている。
Stayed 1 night in Aug 2019
Response from Metro Hotel on 29 Aug,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
パスポートのコピーがメモとして使われていました。最低です。プライバシーの侵害。立地やホテルは良かった。シャトルバスと記載ありますがシャトルバスはありません。
Stayed 3 nights in Aug 2019
Response from Metro Hotel on 22 Aug,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

6/10 Okay

SwedenD

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathroom needs an upgrade. Water will be left in the shower area.
Stayed 7 nights in Jul 2019
Response from Metro Hotel on 12 Aug,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

2/10 Terrible

Verified traveller

Stayed 8 nights in Jul 2019
Response from Metro Hotel on 3 Aug,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

6/10 Okay

bateu, Yangon

Liked: Cleanliness
満足出来なかった点は特にありません。
Stayed 1 night in Jul 2019
Response from Metro Hotel on 24 Jul,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

6/10 Okay

toshiaki

Liked: Staff & service
Stayed 2 nights in Jul 2019
Response from Metro Hotel on 22 Jul,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

10/10 Excellent

Wanrapa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Metro Hotel on 17 Jul,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ファランボーンの駅前でリーズナブルな宿だった。シンプルな部屋で１泊するに快適で便利。他の口コミにもあるように冷蔵庫があれば良かった。
Stayed 1 night in Jun 2019
Response from Metro Hotel on 11 Jul,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards, Metro Hotel.

10/10 Excellent

Shih-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Metro Hotel on 3 Jul,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいでよかったです。窓がないのだけがちょっと難点ですが、それでもきれいでかわいくてよかったです。
Stayed 7 nights in May 2019
Response from Metro Hotel on 26 Jun,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019
Response from Metro Hotel on 28 Jun,2019
Dear guest, Thank you for your comment. We apologize for the inconvenience. We will improve for better service and hope to see you again. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MRT出口から徒歩30秒くらいなので、便利です。 部屋はきれいに掃除されており、清潔でセキュリティーもしっかりしています。手前のホテルで朝食をとれ、毎日会場まで案内誌てくれます。 朝食は４つのメニューから選べました。 部屋に冷蔵庫、ティッシュ、コップ（これは借りれました）がないのが残念でしたが、快適に過ごせました。
Stayed 3 nights in May 2019
Response from Metro Hotel on 30 May,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
建物自体は全体的に清潔。立地が最高。 部屋に冷蔵庫があると嬉しい。
Stayed 3 nights in May 2019
Response from Metro Hotel on 30 May,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,

8/10 Good

Verified traveller

Stayed 3 nights in May 2019
Response from Metro Hotel on 1 Jun,2019
Dear guest, Thank you for your give us the great comments. We are really appreciated about that and we wishing to service you again for you next visit. Best Regards,