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Reviews of New Siam II

2.5 out of 5
New Siam II
50 Trok Rong Mai, Phra-A-Thit Road, Chanasongkram, Phranakorn, Bangkok

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 425 reviews" "
Rating 8 - Good. 210 out of 425 reviews" "
Rating 6 - Okay. 78 out of 425 reviews" "
Rating 4 - Poor. 16 out of 425 reviews" "
Rating 2 - Terrible. 15 out of 425 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
all ok
Stayed 6 nights in Mar 2024

6/10 Okay

louis

Liked: Cleanliness
Stayed 6 nights in Feb 2024

6/10 Okay

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, central to most sights and khao san road area. But quiet. Room was fine bit old fashioned but comfy bed and a safe and fridge. Bathroom very small. Pool nice. Wpuld stay again.
Stayed 3 nights in Feb 2024
Response from Somchok on 17 Apr,2024
Thank you for being our guest and sharing your experience during your stay. Your comment is valued to us and will be shared for our future development. My apology for any inconvenience which may have caused and hope to be of your services again soon. Sincerely MR. Somchok Channoi General Manager New siam Groups

8/10 Good

MICHEL

Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of hostel is in very good condition, obxioulsy recently renovated. Very quiet. I would definately return here.
Stayed 3 nights in Jan 2024
Response from Somchok on 17 Apr,2024
Thank you for being our guest and sharing your experience during your stay. Your comment is valued to us and will be shared for our future development. My apology for any inconvenience which may have caused and hope to be of your services again soon. Sincerely MR. Somchok Channoi General Manager New siam Groups

8/10 Good

Shai Haim

Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place
Great location.
Stayed 2 nights in Jan 2024

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, room comfort
Very good stay overall
Very good breakfast. Good and friendly help to visite around. Nice to have pool during hot days.
Stayed 2 nights in Jan 2024
Response from Somchok on 17 Apr,2024
Thank you for being our guest and sharing your experience during your stay. Your comment is valued to us and will be shared for our future development. My apology for any inconvenience which may have caused and hope to be of your services again soon. Sincerely MR. Somchok Channoi General Manager New siam Groups

10/10 Excellent

Patrick

Stayed 3 nights in Dec 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Dec 2023

4/10 Poor

Dale

Travelled with family
Disliked: Amenities
Very bad service
Stayed 4 nights in Nov 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super family run hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Au at reception was very welcoming and so helpful.
Stayed 1 night in Nov 2023

8/10 Good

William

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Fine stay at the cost!
Stayed 5 nights in Nov 2023

10/10 Excellent

Marine

Stayed 4 nights in Nov 2023

10/10 Excellent

stuart

Stayed 7 nights in Nov 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy and good value
Clean, tidy, and good value. It's showing its age a little but that's why it's good value. I had a room where the power cut out, but the staff were great and quickly found me a room to move too which was fantastic service . I liked the location too. Not amidst the noise and bustle of Khaosan, but enough to be part of it.
Stayed 2 nights in Nov 2023
Response from Somchok on 17 Apr,2024
Thank you for being our guest and sharing your experience during your stay. Your comment is valued to us and will be shared for our future development. My apology for any inconvenience which may have caused and hope to be of your services again soon. Sincerely MR. Somchok Channoi General Manager New siam Groups

10/10 Excellent

Vincent

Stayed 3 nights in Nov 2023

2/10 Terrible

samahtye

Stayed 3 nights in Oct 2023

10/10 Excellent

lynne

Stayed 2 nights in Oct 2023

10/10 Excellent

Neil

Stayed 1 night in Oct 2023

8/10 Good

Barbara

Stayed 3 nights in Sep 2023

8/10 Good

David Loveridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and simple, but well run and clean. Helpful staff and could walk to almost everywhere.
Stayed 4 nights in Sep 2023

10/10 Excellent

eve

Stayed 2 nights in Apr 2023
Response from Pattanapong N. on 13 Jun,2023
Thank you for booking your stay with us and sharing your review with excellent score to let us now of what we do right and wrong. Please rest assured that your comment will be shared to our staff concerned for our future development and hope to be of your services again soon. Regards,

10/10 Excellent

eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of everything but a just off the Main Street. Good value!
Stayed 1 night in Apr 2023
Response from Pattanapong N. on 13 Jun,2023
Thank you for booking your stay with us and sharing your review with excellent score to let us now of what we do right and wrong. Please rest assured that your comment will be shared to our staff concerned for our future development and hope to be of your services again soon. Regards,

10/10 Excellent

Kathy

Stayed 1 night in Apr 2023

8/10 Good

Ryan

Stayed 4 nights in Mar 2023

10/10 Excellent

Marian

Stayed 2 nights in Mar 2023

8/10 Good

Hansjörg

Stayed 3 nights in Jan 2023

10/10 Excellent

Marina

Stayed 4 nights in Jan 2023
Response from Pattanapong on 29 Jan,2023
Thank for booking your stay and sharing your nice review with an excellent score. Please rest assure that your review will be shared to all staff concerned for our future development and hope to be of your service again soon.Regards,

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Siam II is a great place to stay for the price! I stayed there 2 weeks and it was great! Staff very friendly and welcoming
Response from Pattanapong on 29 Jan,2023
Thank for booking your stay and sharing your nice review with an excellent score. Please rest assure that your review will be shared to all staff concerned for our future development and hope to be of your service again soon.Regards,

6/10 Okay

Kanchan

Stayed 1 night in Oct 2022

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying a few days in the most economical room I upgraded to a slightly larger room with a better balcony and a great view, where I spent a week. It was worth it. A very comfortable room where everything worked flawlessly. Great value for money.
Stayed 8 nights in Sep 2022
Response from Pattanapong on 10 Oct,2022
Thank you for booking your stay with us and sharing your nice feed back which absolutely will be shared to all staff concerned. We hope to be of your services again soon.Regards,

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay here was in the lowest-cost single room in what appears to be the older, less renovated of the 2 buildings. I was quite comfortable - the bed was enormous, the mini fridge and various items of small wooden furniture came in handy; there was a high ceiling with ceiling fan; the bathroom, while small, was well layed out and easy to use. The room's key card and the Internet worked flawlessly. Finally, I liked the sense of privacy - it's a big hotel by Khao San standards - but because it's on the fringe of the tourist ghetto you can avoid alot of the tackiness by walking due west instead of east or south. This is a solid option for budget travelers who still want the comforts of conventional hotels. But note that depending on the room, the "balcony" may not be usable - in my case it was basically 2 large windows overlooking the aircon unit and an old bldg across the alley.
Stayed 2 nights in Sep 2022
Response from Pattanapong N. on 29 Sept,2022
Dear Wentien,We are always glad to have you here with us and thank you for sharing your nice reviews with an excellence score. Wish to be of your services again soon. Regards,

10/10 Excellent

Robert D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel,Good Location👍
Stayed 3 nights in Aug 2022
Response from Pattanapong on 27 Aug,2022
Dear Robert D,Thank you for being our guest and sharing such a nice review. WE all hope to be of yopur services again next time soon.regards,

2/10 Terrible

KEVIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was listed, and I made a reservation and then was told separately by the hotel that it wasn’t available.
Stayed 1 night in Jun 2022
Response from Pattanapong N. on 7 Aug,2022
Dear Kevin, The hotel is opened and if you have booked the room there is no reason to turn you away. Please provide more information for further investigation. Regadrs,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Siam II
This is a hotel I always love to stay at. Located where I like to be and very friendly.
Stayed 1 night in Mar 2022
Response from Pattnapong on 11 May,2022
Dear Steven, We are always glad to have you here with us and thank you for sharing your nice reviews with an excellence score. Wish to be of your services again soon. Regards,

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2020
Response from Cluster General Manager on 2 Apr,2020
Dear Thomas, Thank you for booking to stay and sharing your reviews. My apology if anything we have done here did not meet your expectation. I can only hope that the incident will not totally ruin your trust in us and would give us a chance to be of your services again next time. Regards, Pattanapong N.

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Everything was great. The room was clean, the staff were pleasant and helpful. The pool was very nice and clean , small sitting area around pool.the restaurant was nice, inexpensive and handy. Food was good. e three nights we are from Canada
Stayed 1 night in Feb 2020
Response from Pattanapong N. on 3 Mar,2020
Thank you very much for your generous compliment. We are delighted to learn that you had thoroughly enjoyed with mostly everything while being here with us. I will be sure to share your kind comment with my entire team and we all look forward to an opportunity of welcoming you to our Hotel again on your next visit to Bangkok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, basic hotel, but everything is on streets around. Go to riverside in the evening for nice views and walk. I liked the atmosphere in hotel and around on streets.
Stayed 3 nights in Jan 2020
Response from Pattanapong N. on 3 Mar,2020
Thank you very much for your generous compliment. We are delighted to learn that you had thoroughly enjoyed with mostly everything while being here with us. I will be sure to share your kind comment with my entire team and we all look forward to an opportunity of welcoming you to our Hotel again on your next visit to Bangkok.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistantly good
Good place to stay.
Stayed 2 nights in Dec 2019
Response from New Siam Guesthouse on 6 Jan,2020
Dear Value Customer, Thank you very much for your feedback. We are so sorry to make you disappointed to our service and we will try to improve our service to be better. NOTE: You may can give us more suggestion for a better service at reservation@newsiamguesthouse.com Regards, New Siam Guesthouse

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located close to kohsanrd
We have stayed in New Siam2 several times.Its very conveniently located away from Kohsanrd and all the noise.Small swimmingpool perfect for cooling off.nice staff.
Stayed 1 night in Dec 2019
Response from Manaschaya P on 31 Dec,2019
Dear Sir/Madame, Thank you for your reviews and if there is anything, we should improve then please feel free to recommend us. We are hope to welcome you next time. Regards, newsiam.net

10/10 Excellent

B.Miller, Moncton, NB Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying there, great helpful staff an great location.
Stayed 5 nights in Dec 2019
Response from Manaschaya P on 22 Dec,2019
Dear Valued customer, Thank you for your reviews and if there is anything, we should improve then please feel free to recommend us. We are hope to welcome you next time. Regards, newsiam.net

10/10 Excellent

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from dotty on 20 Nov,2019
Dear Value Customer, Thank you very much for your feedback, we are appreciated of that and we will try to improve our service to be better. Regards, New Siam Guesthouse

10/10 Excellent

Carol, Nottingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic guest house for the price. The staff are lovely and the location is perfect. The pool is great to cool down (we were travelling with our 9 year old daughter so it was a godsend) and the rooms are well equipped. We stayed here in 2004 and again in 2019 and we’d visit again!
Stayed 3 nights in Oct 2019
Response from dotty on 28 Oct,2019
Dear Value Customer, Thank you for choose to stayed with us and if there is anything we need to improve then please feel free to let us know it for a better service. Regards, New Siam Guesthouse

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little stop off. Stayed for 2 nights, close to koh San road, but not in the hustle and bustle fo it. Great pool and friendly staff. Would definitely stay again.
Stayed 2 nights in Oct 2019
Response from Manaschaya P on 4 Oct,2019
Dear Louise, We are hopefully you had a great time staying with us. And thank you so much for your feedback. We hope to welcoming you again. Regards, New Siam II Guesthouse

2/10 Terrible

Emilson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from dotty on 17 Sept,2019
Dear Value Customer, Thank you for choose to stayed with us and if there is anything we need to improve then please feel free to let us know it for a better service. Regards, New Siam Guesthouse

8/10 Good

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 2 nights in Jul 2019
Response from dotty on 4 Aug,2019
Dear Value Customer, Thank you very much for your feedback, we are appreciated of that and we will try to improve our service to be better. Regards, New Siam Guesthouse

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We ,liked the pool, Staff were friendly and helpful. Rooms were a good size.Bed was huge and comfortable. Very uncomfortable chairs downstairs so no where to relax with a drink in reception or dining room in comfort. A comfortable sofa would have been appreciated. Our room had a light fitting which didn't work.
Stayed 7 nights in Jun 2019
Response from New Siam Guesthouse on 21 Jul,2019
Dear Value Customer, Thank you for choose to stayed with us and if there is anything we need to improve then please feel free to let us know it for a better service. Regards, New Siam Guesthouse

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. They were immediately responsive to any questions or issues.
Stayed 5 nights in Jun 2019
Response from Manaschaya P. on 4 Jul,2019
Dear Sir/Madame, Thank you for your reviews and if there is anything we should improve then please feel free to recommend us. We are hope to welcome you next time. Regards, New Siam Guesthouse