Hallway
Check availability

Reviews of New Suanmali Hotel

3 out of 5
New Suanmali Hotel
146,152 and 432 Bamrungmuang Road, Watthapsirin, Pomparbsattrupai, Bangkok, Bangkok

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 76 reviews" "
Rating 8 - Good. 37 out of 76 reviews" "
Rating 6 - Okay. 16 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Nathalie

Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel was brilliant for the price. It was very clean with air con working. Staff were very friendly and also allowed us to store bags after checking out. Was very central!
Stayed 1 night in Feb 2024

8/10 Good

aung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet area. Stuffs are so nice and helpful.
Stayed 4 nights in Feb 2024

2/10 Terrible

jordan

Stayed 2 nights in Dec 2023

8/10 Good

J

Liked: Cleanliness, staff & service
Hotel is OK, Nothing to get excited about. Price/quality ratio could be beter. Staf is excellent
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, bed very hard. Location ok, approximately 30min walk from grand palace, Khao San road or Hua Lamphong railway station
Stayed 3 nights in Jan 2018

6/10 Okay

Kate, london

Liked: Staff & service, property conditions & facilities
Friendly staff and god price
Friendly staff in reception. Location is very convenient and the price is very good. However the bed was very hard. I normally like the hard Thai beds but this was a little too stiff for my liking.
Stayed 1 night in Jan 2018

4/10 Poor

Joshua

Not Great
Stayed in December 2017. Reception staff were unhelpful with several basic requests we had, and seemed to not like their job. Rooms are fine but nothing special. Beds rock hard. A decent walk from city centre (30 mins).
Stayed 4 nights in Dec 2017

10/10 Excellent

Nikolay, CA, SF Bay area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good accommodation, friendly staff.
Very friendly staff always wants to help. Good location in walk distance to most historical places of Bangkok, very close to Gold Mount.
Stayed 2 nights in Nov 2017

6/10 Okay

Suzanne, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel in the center of the city.
20 minutes walk to China town, 1 minute walk to 7-11. Hotel staff is great. However, we had trouble with the bed foam, which was too firm. I could not sleep in teo nights, waking up with my body all sore and my back hurt. Without this bed, they would have got my five stars!
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite area and very affordable accommodation
The hotel is not in a very busy area so very peaceful especially at night. Traveling from hotel is easy as it is on a main road and you can catch all kind of transport there. Staff was very helpful. Rooms are clean and all facilities were excellent. No rating for food as I only eat selective food and hardly had anything there.

8/10 Good

Andreas Kronborg

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and staff
The room was nice and big, huge bed. The only problem is that the mattress is hard as a rock. The shower also has no curtain, and the shower head needed to be changed. The staff was very nice and helpful. They showed us all the nearby sights and where to get food. In regards to food the hotel was situated rather far from a lot of eating places. But all within a walking distance of 15-20 minutes. No tuk tuks in the area! :) Good for the major sights, if you don't mind walking a bit, but far away from the trains.

6/10 Okay

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was very clean. The food they served was good. I liked the bottles of water in the fridge. The bed was a bit to hard for my taste. It was nice to be in walking distance of the temples.

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Very good location. Money worth the cleanness and location, very fresh rooms.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Great location

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night basic
Very basic. Area Ian dead. Big cockroach on bed.

8/10 Good

Nik Adli Muzaini

Liked: Cleanliness, staff & service, room comfort
Easy Access to Worachak area
Nice area easy access to many of the parts shops and also with friendly staffs.

10/10 Excellent

craig, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hotel, the staff were amazing
I really enjoyed my stay here. The room was great, all the facilities you'd need, comfortable, cool. the hotel was also great. The only thing better than the room was the staff....they were so helpful and always had a smile on their face..... there is a guy who works in the car park, everytime I walked through he greeted me with a smile and hello, followed by more often than not holding the door for me. Also the receptionist I asked if there was a quick cheap way from the hotel to Don muang airport, she conferred with her colleague and he took me one side and went through some instructions and directions with me for 15 mins to make sure I knew how to get there conveniently.

10/10 Excellent

Airion, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to attractions
Thumbs up, clean room, friendly staffs, good services
Response from June on 24 Nov,2016
Dear Mr.Airion, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again when you visit Bangkok

8/10 Good

McKinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical
Fern was great
Response from General Manager on 24 Nov,2016
Dear Guest. I appreciate your positive feedback about our staff. We hope to see you again when you visit Bangkok next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 24 Nov,2016
Dear Guest, Thank you for giving us a good rating. We all appreciate your rating. Hope to see you again next time when you visit Bangkok.

8/10 Good

Keven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
The location was close to some of the attractions 10 - 15 minutes walking. The staff was very friendly and helpful

8/10 Good

kaew, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to cultural places
Very helpfull staffs that taking good care of customers. Always welcoming every time come back in. Prompt services. Very clean.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kimberly, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for two
Pleasant stay for 3D2N; staffs are very friendly, helpful and welcoming.

6/10 Okay

Verified traveller

6/10 Okay

Andreja, Jakarta

Liked: Cleanliness, staff & service
Hotel in downtown
Hotel is in good location and near to city attractions. Staff is very helpful and polite. Two of us stayed with a small 2 years kid. Rooms are spartan but clean. If you need a hotel that is good as base for your visit in Bangkok and you don`t need luxury it is recommended.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Remote location but worth $30USD
Hotel is very remotely located so it's an 80 baht tuk tuk ride to anywhere which adds up if you want to go out for dinner or any kind of activity. The hotel staff were very friendly! Hotel lobby smells like moth balls.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location; Accommodating Staff!
A very pleasant stay with nice accommodating staff. When I wanted to work undisturbed in my room, they supplied me with extra towels and water...and easily satisfied my modified diet for the breakfast. The hotel is close to Golden Mountain and Wat Sat hat and the Great Swing

10/10 Excellent

Martina, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Lovely staff Very central location. Everything is within walking distance. Clean rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

George, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The New Suanmali Hotel is a great hotel with fantastic staff - they were so helpful. The only downside to this hotel is its location. There isn't very much around it, so taxis are needed to get anywhere. You need to take a business card from reception with the address in Thai to make it easier getting a taxi.

10/10 Excellent

KC, Kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 star hotel that treats you like a 5 star
My wife and I can not say how much we enjoyed this hotel!! The entire staff was outstanding. The hotel is a what I will call Bangkok's best kept secret. They do charge 500baht for the key deposit. but you get that back after checking out. The do have breakfast and it is as good as the rest of the hotel. For 200baht it fills you up. The hotel is constantly clean, I mean everything is, even the hallways going to your room. The staff works hard and it shows in how much they care about the hotel quality. If you go to this hotel make sure you have the phone number, most taxi's have no idea where it is. Also if you have maps on your phone it helps also. Last thing, the beds are typical Asian beds. Low to the ground and hard. But if you ask the staff, they will assist you in making it softer. This is a great hotel to stay at.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Matelas très inconfortable
Globalement bon séjour à Bangkok si ce n’est le confort des matelas, très très dur et donc très inconfortable... Le personnel était serviable et prêt à nous aider.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bien en général
L’hôtel en soi est propre et bien climatisée. Il se situe dans un harrier tranquille où plusieurs commerces semblent fermés. Le service à l’hôtel est très bon et accommodant. La chambre est un peu vieille et le drain de la salle de bain est un peu bouché, et comme il n’y a pas de rebords à la douche il y a toujours un pouce d’eau parterre dans la salle de bain (20 mins après la douche). Aussi, les matelas des lits sont très très durs, mais le staff de ménage ont eu la gentillesse d’ajouter des couvertures sous le drap contour pour rendre ça un peu plus confo.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
スタッフのみなさんはとっても優しくてステキな対応をしてくださったのですが、へやが写真よりだいぶ質素で、ツインルームなのに椅子が一つでした...。あと閉め切っているはずなのに蚊が多かったです。
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Mar 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien !
Très bel accueil, propre et accès à la marche ( 20 minutes) pour se rendre au BTS... Lit un peu dur mais propre !!
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Siisti hotelli, kioski, muutama ruokapaikka ym lähellä muuten normi Bangkok "lähiötä".
Stayed 3 nights in Nov 2017

8/10 Good

Joy

Liked: Cleanliness, staff & service
Pengene værd
Bestemt pengene værd. Centralt i Bangkok. Søde venlige personaler og god service. Værelserne var ikke prangende, men fine til prisen og en overnatning eller to.
Stayed 1 night in Nov 2017

8/10 Good

hideki, tokyo japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff
they are very kind. dinner,transport ... detail knowledg they have.
Stayed 1 night in Sep 2017

8/10 Good

sukviphas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ประทับใจแม่บ้านพูดจาเพาะ บริการดี

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Magnus

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

8/10 Good

YoungKyoung

Liked: Staff & service, property conditions & facilities, room comfort
저렴한 가격에 너무 좋앗어요

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格超值，離市區近，附近有711，簡潔乾淨！ cp值高！
滿好的！