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Reviews of Sovereign Group Hotel

3.5 out of 5
Sovereign Group Hotel
640/64-66 Soi Petchaburi 22, Petchaburi, Rd. Kwang Tanon Petchaburi, Ratchathewi, Bangkok, Bangkok

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 164 reviews" "
Rating 8 - Good. 76 out of 164 reviews" "
Rating 6 - Okay. 23 out of 164 reviews" "
Rating 4 - Poor. 9 out of 164 reviews" "
Rating 2 - Terrible. 2 out of 164 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Join

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Nothing better then this hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Astride

Stayed 3 nights in Feb 2024

10/10 Excellent

Simer preet

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location as everything is in walking distance range. I took Deluxe king room which is of average size but other rooms are small, but price is right for location. Tanya on frontdesk is polite and helpful, cleaning staff is also hardworking compared to ther hotels I stayed in Thailand.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jason Xin Jie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Sing Pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Boris

Business traveller
Disliked: Room comfort
Tiny rooms, little comfort, weak water flow and unstable water temperature. No breakfast.
Stayed 3 nights in Oct 2023

8/10 Good

CHUN HUA

Liked: Cleanliness, staff & service, property conditions & facilities
The property is good. However, the area is quite secluded. Very hard to get grabcar or taxi
Stayed 5 nights in Oct 2023

6/10 Okay

WOON BIN, SINGAPORE

Travelled with group
Disliked: Property conditions & facilities
shower water heater not even hot. shower area drainage very bad. those given level 6 room do not have lift landing, need to walk up one level. just 15 minutes rain, outside hotel already flooded.
Stayed 4 nights in Aug 2023

8/10 Good

JIMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stays
The accommodation is in a good location, and the stay is relaxing and quiet. The hotel's staff is cordial and friendly.
Stayed 5 nights in Jul 2023

8/10 Good

jonathan

Stayed 1 night in Jul 2023

10/10 Excellent

Wenceslao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to have the same package next year next december. 2023. Thanks

4/10 Poor

Ayesha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is pretty basic. Looks more like a dorm room than a hotel room. Shower was horrible, it was either ice cold or boiling hot. We ended up switching to another hotel.
Stayed 3 nights in Nov 2022
Response from Kanintira on 21 Jan,2023
Sorry to hear that you had some trouble with the hot water system. we do not have the curtain temparature, guests need to adjust to their preference.

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness
Got bitten by bed bugs. Also there was a musky smell in the room . Also all the used towels in the cart was piled up outside my room… not the cleanest place. If you value cleanliness look elsewhere. Probably wouldn’t be a return customer. Staff was friendly though
Stayed 1 night in Oct 2022
Response from Bee on 4 Nov,2022
Thank you for staying with us. Sorry to hear about your feedback. We will defnitely have room inspection for the issue.

8/10 Good

Darshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2022

10/10 Excellent

Lim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. The only things is first floor room don’t have lift access.
Stayed 6 nights in Aug 2022
Response from Bee on 6 Sept,2022
Thank you very much for staying with us. Your feedback is truly appreciated.

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good but the internet connection was really bad.
Stayed 3 nights in Jul 2022
Response from Bee on 8 Aug,2022
Thank you for staying with us.

10/10 Excellent

Lee Jun Ming

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jul 2022
Response from Bee on 24 Jul,2022
Thank you for staying with us. Your feedback is much appreciated.

8/10 Good

Chi Chiu Anson

Liked: Cleanliness, staff & service, amenities
Good location but old building
Stayed 3 nights in Jun 2022
Response from Bee on 24 Jul,2022
Thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Foot massage is available
Stayed 5 nights in Feb 2020
Response from Bee on 29 May,2020
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean, friendly helpful staff. A 7-11 just around the corner. Perfect for my needs. If you are looking for a full service hotel, this is not it. If you want a great room, air conditioned, with a fridge - with lots of shopping in the vicinity, then this is for you. My second week (of 2) was spent mostly in the hotel room due to Covid-19 lockdown. Using the Grab app, I was able to order all my food.
Stayed 13 nights in Mar 2020
Response from Bee on 29 May,2020
Thank you for staying with us. We truly appreciated your time for the feedback.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Water heater
Stayed 2 nights in Mar 2020
Response from Bee on 12 Mar,2020
Thank you for staying with us.

6/10 Okay

Tan

Travelled with family
Disliked: Cleanliness
Great Location
Great location. It’s a new hotel with old maintenance. The water heater was very hot and cold when we shower.
Stayed 3 nights in Feb 2020
Response from Bee on 6 Mar,2020
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and location was good for us. The staff was friendly and and helpful. Checking in was fast and easy. The room was rather small and the breakfast was nothing special.
Stayed 2 nights in Feb 2020
Response from Bee on 3 Mar,2020
Thank you for staying with us.

8/10 Good

Wai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip in Bangkok
The location is convenient, although the access is through a small road with a lot of food stalls. The massage centre next to the hotel is god sent!
Stayed 3 nights in Feb 2020
Response from Bee on 3 Mar,2020
Thank you for staying with us. Hope you had a great holiday.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
Response from Bee on 3 Mar,2020
Thank you for staying with us.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Bee on 25 Feb,2020
Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a relatively new hotel located conveniently within minutes to the wholesale shopping malls and food.. We have opted for a balcony room and was assigned a 5th flr corner which was hot. Guess the hotel is aware of the condition, hence issue a room key to be inserted to keep the aircon running throughout. There's always a small pool of water to pass by before the entrance to the hotel. Also lacking of hooks in toilet to hang up clothes.
Stayed 5 nights in Jan 2020
Response from Bee on 11 Feb,2020
Thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
I like the location of the hotel as it is right beside Platinum Mall (just 2 lanes away). The service personnel are very approachable. The housekeepers are always friendly. The 'bellboy' is always prompt and helpful. What I do not like is uncontrollable water temperature during shower. It's either too hot of too cold, and is not able to keep a consistent temperature. The drainage in the shower room seems to be clogged up. The water is draining so slowly that it floods a little during shower. I also think the size of the room is a lot smaller than shown in the photos. Overall, the price is affordable. It would have been a perfect stay if not for the issues stated.
Stayed 3 nights in Jan 2020
Response from Bee on 11 Feb,2020
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Bee on 28 Jan,2020
Thank you for staying with us.

10/10 Excellent

Alice, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient mintues to shopping mall and eating places
Stayed 4 nights in Jan 2020
Response from Bee on 14 Jan,2020
Thank you for your feedback. We truly appreciated it.

10/10 Excellent

RONALD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Great Place to Stay
I choose this hotel because of it's location, it is center of everywhere that I need to go @ Pratunam,valued for money and if you asked me, a Singapore managed hotel / company would not goes wrong as they are well-known for their management method ... lolz
Stayed 3 nights in Jan 2020
Response from Bee on 14 Jan,2020
Thank you for your kind feedback. We truly appreciate it. We hope you had a great holiday in Bangkok.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Bee on 13 Jan,2020
Thank you for staying with us.

10/10 Excellent

CHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service to all the staff on duty
We have book 2 rooms from 4th Jan to 8th Jan. One of the room AC was not functioning well (not cold for our comfort). After reporting the issue, the staff (reception) suggest to monitor further on its condition while we proceed with our sight tour and dinner. We return almost midnight and very glad that they have reserved for us another upgraded New room despite of our several joint check on the existing room - to verify the setting of the AC temperature. Their positive attitude and customer service is greatly commendable and appreciated. Our 2 rooms are clean, spacious and comfortable. They are very polite and good customer orientated.
Stayed 4 nights in Jan 2020
Response from Bee on 13 Jan,2020
Thank you for staying with us. Your feedback is truly appreciated. We are looking forward to welcoming you again on your next visit.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
It's ok. I expect it provide disposable flippers. Have to walk stairs to the 6th floor.
Stayed 1 night in Dec 2019
Response from Bee on 13 Jan,2020
Thank you for staying with us.

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Bee on 13 Jan,2020
Thank you for staying with us.

8/10 Good

JL, Bangkok

Travelled with partner
Liked: Cleanliness, staff & service
Convenient location, and most major shopping areas at Pratunam are within walking distance. Love the massage shop next to the hotel. Wall between rooms and the room’s door are too thin. You can hear noises of other guest room close their door, walking pass by the room, etc.
Stayed 3 nights in Dec 2019
Response from Bee on 13 Jan,2020
Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean but the bed is not comfortable
Stayed 4 nights in Dec 2019
Response from Bee on 13 Jan,2020
Thank you for staying with us.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad experience
We chose Balcony King and was given a corner room. The balcony was merely an empty space for an aircon compressor. The room was hotter than a sauna and had both morning sun and afternoom sun. The aircon air was warm and couldn't cool the room at all, I had to open the balcony door for cooler air from outside! the walls and doors were super thin, I could even hear footsteps and talking from the corridor. Only redemption was a clean room. Overall very bad experience. I will not stay here again.
Stayed 1 night in Dec 2019
Response from Bee on 13 Jan,2020
Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and accessible to Platinum Mall! Cabs can drive in to pick/drop you, which is a plus! Butler was very friendly and helpful, helping to unload/load your luggages without being asked to. Room was smaller than pictured, but still very spacious. Downside would be that the mattress was hard whereas the pillow was too soft.. an odd combination. Sound proofing is also not there as you can hear your neighbors strolling down the common way and opening/closing their doors. If your neighbors are considerate, there won’t be much of a problem. We got really inconsiderate neighbors talking and laughing loudly through the night...
Stayed 3 nights in Dec 2019
Response from Bee on 12 Dec,2019
Thank you for staying with us. Your feedback is much appreciated.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very very small room, no amenities, no breakfast options, no window in my room, no conditioner (only shampoo). If you are looking for a very small room to spend a night or two or are only looking for a bed to sleep in and a shower because you will be out of the hotel for most of the day, this is an option for you. I was hoping to relax a bit more in the room after spending 2 weeks around Thailand, so this was not the most comfortable for me. The bed was not comfortable at all but the facility was very clean and had water bottles, Coca Cola, and Chang beer for sale in the lobby.
Stayed 1 night in Dec 2019
Response from Bee on 12 Dec,2019
Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good..location convenient..clean and quiet..staffs are polite and friendly..
Stayed 4 nights in Nov 2019
Response from Bee on 12 Dec,2019
Thank you for staying with us. Your feedback is truly appreciated.

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019
Response from Bee on 29 Nov,2019
Thank you for staying with us. We hope you had a good time in Bangkok.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like best about this hotel is its location. Very very near to Platinum Mall. There are food stalls near the hotel too, especially in the day. The staff are most polite & helpful. Rooms are clean but rather small. Can't complain as the location is great & value for money! Another plus point is there is massage center just next to the hotel, which is quite ok. After the massage, we could just get back to our rooms for the nite. Great convenience...
Stayed 3 nights in Nov 2019
Response from Bee on 26 Nov,2019
Thank you very much for your feedback. We truly appreciated it. We hope you had a great time staying with us.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Room is a very basic room and small but location is very good
Stayed 1 night in Nov 2019
Response from Bee on 26 Nov,2019
Thank you for staying with us. Your feedback is much appreciated.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Nov 2019
Response from Bee on 26 Nov,2019
Thank you for staying with us. We hope you had a good holiday in Bangkok.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall room is spacious, clean and pleasant. Daily cleaning was perfectly done. Though bed might be slightly on the harder side. It was rather noisy during midnight as there is people working outside sorting out metal stuff. Also, the sound of footsteps from upstairs also can be heard. Improvement on sound proofing the room is much needed. Staff is helpful, friendly and speaks good English.
Stayed 5 nights in Nov 2019
Response from Bee on 20 Nov,2019
Thank you for your feedback. We hope you had a great time staying with us.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Room is quiet but location is not so convenient ...
Stayed 2 nights in Nov 2019
Response from Bee on 20 Nov,2019
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Bee on 20 Nov,2019
Thank you for your feedback. We truly appreciated it. We are looking forward to welcoming you again in the future.

8/10 Good

Mohd, Kuala Lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the mall.5-10 minute walk to nearest BTS Ratchatewi
Stayed 3 nights in Nov 2019
Response from Bee on 11 Nov,2019
Thank you for your review. Hope you had a great time stayimg with us. Looking forward to seeing you again on your next trip.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed...always watrer ponding outside hotel even not raining..if rains flood badly. Very very bad
Stayed 3 nights in Nov 2019
Response from Bee on 11 Nov,2019
Thank you for staying with us.