Hallway

Reviews of The House Pratunam

3 out of 5
The House Pratunam
41/5-8 Soi Petchaburi 17 (Somprasong 4), Petchaburi Rd., Thanonpayathai, Rattawee, Bangkok, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 84 reviews" "
Rating 8 - Good. 34 out of 84 reviews" "
Rating 6 - Okay. 6 out of 84 reviews" "
Rating 4 - Poor. 3 out of 84 reviews" "
Rating 2 - Terrible. 2 out of 84 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

HENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean is a great place to stay.will come back again and stay in this hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very nice
Stayed 3 nights in Jan 2020

10/10 Excellent

Nasyrah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet street
The hotel was located on a quiet street behind the main street. So it gives a bit of quietness in the midst of the chaos. A good and clean place to stay
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

CHEN NEE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Anonymous

Business traveller
Liked: Cleanliness, staff & service
The hotel looks nicer in pictures
Stayed 2 nights in Dec 2019

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Pratunam. Clean hotel. Modern looking and reasonable price. Will stay again if i want to stay at Pratunam
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space is relatively small and well-equipped, very warm, but the corner of the bed is sharp my leg is hurt
Stayed 8 nights in Nov 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally found an Amazing Hotel after 32 years
After 32 years of our traveling, this is the first time that a hotel and it's staff was so accommodating by an early check-in at 8:30AM. They have humanitarian soul and always smiling. They have 24/7 free coffee, Ovaltine Choco, Tea and tons of cookies.
Stayed 3 nights in Sep 2019

6/10 Okay

BenC, Singapore

Business traveller
Liked: Cleanliness, staff & service
Use eco-friendly concept of glass bottles n flask to reduce single use plastics. Hotel lobby only accessible by key card from 6pm so that's good security. Easy access to 24hr minimarts, abundant food choices within walking distance. The room I was given had an odd pillar that prevented the fridge from fully opening. The pillar also made access to light switches difficult. Shower area is small and definitely Asian sized. Hotel entrance is not really obvious as its in a cul de sac.
Stayed 2 nights in Sep 2019

10/10 Excellent

Pei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern interior design
Location was not hard to find. General tuktuk and taxi knows their way to our hotel. The interior was pretty modern and classic. Interesting place to stay with my family.
Stayed 4 nights in Jul 2019
Response from The House Pratunam Service Team on 22 Aug,2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us.I’m happy to hear that you like our hotel decoration which is an only loft style hotel in Pratunam. This provides a really unique experience for our guests. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

6/10 Okay

Jaselina

Travelled with family
Liked: Cleanliness
Pros: near to the shopping areas. Cons: breakfast was served to the room, but room didn’t have any table, so we had to have breakfast like nomads. Room door not sound proof, could hear people outside. Electricity tripped due to fire at another building at 5am, wasn’t informed by the hotel. Called them up and all he said was “there was a fire, burned the cable so there is no electricity.” When I asked why didn’t they inform, and how bad was it, he just said “you can go out and see for yourself”
Stayed 2 nights in Jul 2019

6/10 Okay

Barbara

Liked: Cleanliness, room comfort
Good Location
Room was small but clean. Breakfast was delivered to the room but was not very appealing. The location is close to the City Line train to the airport and shopping.
Stayed 2 nights in Jul 2019
Response from The House Pratunam Service Team on 22 Aug,2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us.I’m happy to hear that our hotel room was clean and comfortable.Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants.Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from The House Pratunam Service Team on 22 Aug,2019
Thank you so much for your review. I'm delighted to hear that you enjoy your stay with us and we are looking forward to your next visit!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Convenient location within pratunam area. Room was well renocated and clean. Basic breakfast was good enough for the price
Stayed 1 night in Jul 2019
Response from The House Pratunam Service Team on 22 Aug,2019
Thank you so much for your review and thank you so much for staying with us. Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants. I’m delighted to hear that you enjoy your stay with us. I’m happy to hear that our hotel room was clean and comfortable. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and location
Location is convenient and lots of eatery around the hotel. Room is abit small and the shower area is in odd shape so showering space is tight. Housekeeping is good and clean.
Stayed 2 nights in May 2019
Response from The House Pratunam Service Team on 13 May,2019
Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. Moreover, I'm glad that you mentioned our hotel cleanliness and our housekeeping staffs provide you wiht an excellent service. We are looking forward to welcome you back again in the near future. Best regards,

8/10 Good

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the far end corner of the room, is a bit weird to have pillar next to the bed which obstruct the other side of the space available. Should not be an issue if you are staying alone. Like the deco, cleanness, quite environment. 24hrs of free coffee, tea, snacks at level 2. Very convenient to get local food and night market shopping. Overall like the experience there. Will stay again.
Stayed 3 nights in May 2019
Response from The House Pratunam Service Team on 8 May,2019
Thank you so much for staying with us. It is our hotel pleasure to welcome you to our hotel as well. I"m delighted to hear that you enjoyed your stay with us . Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and close to many shops and restaurants. I'm glad to hear that you like our hotel sanck bar which provide great comfort while you were staying with us with free drink and snack. Moreover, I'm happy to hear that you lik our hotel unique deocration Again, thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower Area should improve as the floor is very slippery.
Stayed 4 nights in Apr 2019
Response from The House Pratunam Service Team on 30 Apr,2019
Thank you so much for your feedback. We are delighted to hear that you enjoyed your stay with us. I'm so sorry to hear the issue about the bathroom floor. I have forward your review to our managers already. Again, thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future.

10/10 Excellent

Vini, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fifth time to BKK and stayed in such good price, a beautiful hotel of course the amazing people in the hotel😊 Like the street zi char food just outside of the hotel and location is wonderful, easy access to all must go place👏 Hotel staff very nice and friendly, no language barrier and the uncle (taxi agent for the property) very helpful in booking and gave us clear info while we have direction enquiry👍 High level of security guard (local time 6pm onwards main door will be closed only guests allow to use key card to enter/out) Next visit i hope hotel can improve the amenities (shower gel in slightly more) breakfast tasty but abit salty, once again thank you for the service😊
Stayed 4 nights in Apr 2019
Response from The House Pratunam Service Team on 30 Apr,2019
Thank you so much for staying with us. It is our hotel pleasure to welcome you to our hotel as well. I"m delighted to hear that you enjoyed your stay with us and giving us a perfect score. Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and close to many shops and restaurants. I'm so happy to hear that our stafffs provide you with an excellent service and I'm glad to hear that you like our hotel 2 step security system which provide maximum safety to our hotel. Regarding the amenities, you can ask for more soap, shampoo and etc. without any charge, I'm so sorry that our staffs haven't inform you about this. For the breakfast, I will forward you review to our staffs to improve our quality. Again, thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from The House Pratunam Service Team on 23 Apr,2019
Thank you so much for your review! We are delighted to hear that you enjoyed your stay with us and we are looking forward to welcome you to our hotel again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly and helpful stuff. Environmental friendly concept, no bottled water provided, but at Level M there’s unlimited supply of hot and cold water, and also coffee, tea and snacks.
Stayed 4 nights in Apr 2019
Response from The House Pratunam Service Team on 19 Apr,2019
Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. We are looking forward to welcome you back again in the near future. I'm glad to see that you visit our snack bar which provide free snack and drink 24 hours. Thank you so much for choosing our hotel and we are looking forward to welcome you our hotel again in the near future.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that I would revisit :)
Enjoyed our stay at The House Pratunam. It's in a very convenient location, just a few steps away from Pratunam Market and many nice food stalls and massage nearby. 7-11 is also within 1 min walk from the hotel. Central World, Siam Paragon... are around 10-15 mins walk. Snacks and coffee powder are filled up everyday at the snacks area and breakfast was served on time as requested. The room cleaners are friendly and cleaned my room thoroughly every day. The only thing that disappointed me was the wifi. We were provided with 2 wifi codes to connect the hotel wifi with our phone, however each code is only available for 1 device and therefore my laptop is unable to connect with the wifi when I need to reply work emails with my laptop. Overall we enjoyed our stay at The House Pratunam and will definitely go back when I next visit Bangkok.
Stayed 4 nights in Mar 2019
Response from The House Pratunam Service Team on 20 Mar,2019
Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. We are looking forward to welcome you back again in the near future. I'm glad to see that you visit our snack barwhich provide free snack and drink 24 hours. Moreover, I'm glad to know that our housekeeping staffs service is perfect. Regarding the issue you experienced, I'm truly sorry that our staffs did not inform you that you can ask for more wifi password, we did not charge for additional wifi password. Again, thakn you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

10/10 Excellent

Nur, Johor

Liked: Cleanliness, staff & service, property conditions & facilities
Sangat selesa, bersih and dekat dgn tempat shopping wholesale. Bawah ade 7e.
Stayed 3 nights in Feb 2019
Response from The House Prautnam Service Team on 12 Mar,2019
Thank you so much for writing us a review! We are delighted to hear that you enjoyed your stay with us and giving us a perfect score. I'm glad that you like our hotel room which I can say that we are one of a few hotels in Pratunam that has a room with balcony. Also, our hotel location like you mentioned, is in the middle of Pratunam market which allows our guests to enjoy shopping withe great convenient. Again, thank you so much for staying with us and we looking forward to welcome you back to our hotel again in the near future.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
The hotel looks new, and the room has a very modern vibe.
Stayed 1 night in Feb 2019
Response from The House Pratunam Service Team on 20 Feb,2019
Dear Joanna, Thank you so much for your review! We are so happy to hear that you enjoy your stay with us and giving us a perfect score! I'm glad that you like our hotel design. We aim to provide a peaceful and comfortable stay to our guests while providing a perfect location for shopping like our hotel motto "Cool meets Calm". It means that you can shop till you drop while having a calm stay at our hotel. Thank you so mcuh for staying with us and we are looking forward to welcome you to our hotel again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the interior design of the hotel especially the lobby itself. I also love their room too because i wanted a room with balcony. So far all is fine for me. Definitely i will stay in this hotel again when i visit bangkok for sure because its very convenient and its just a perfect location for me. See you again. :)
Stayed 4 nights in Feb 2019
Response from The House Pratunam Service Team on 19 Feb,2019
Thank you so much for writing us a review! We are delighted to hear that you enjoyed your stay with us and giving us a perfect score. I'm glad that you like our hotel room which I can say that we are one of a few hotels in Pratunam that has a room with balcony. Moreover, our hotel lobby decoration is unique and I'm happy to hear that you like it. Also, our hotel location like you mentioned, is in the middle of Pratunam market which allows our guests to enjoy shopping withe great convenient. Again, thank you so much for staying with us and we looking forward to welcome you back to our hotel again in the near future.

8/10 Good

Siok Keng

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019
Response from The House Pratunam Service Team on 14 Feb,2019
Thank you so much for your review. I'm so happy to hear that you enjoyed your stay with us and we are looking forward to welcome you to our hotel again in the near future.

8/10 Good

Verified traveller

Stayed 8 nights in Dec 2018
Response from The House Pratunam Service Team on 15 May,2019
Thank you so much for your review. We truly delighted to hear that you enjoyed your stay with us and we are looking forward for your next visit. Best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed ! We will Not Stay again!
Lack of knowledge on the check in process especially name verification. We would suggest the Management to provide more training to the counter staff on the procedures of legal name verification on passport, as well as giving more smiles to the guests. Besides, the room size is pretty small, the bathroom particularly.
Stayed 3 nights in Jan 2019
Response from The House Pratunam Service Team on 4 Feb,2019
Thank you so much for your review. I would like to start by saying thank you so much for staying with us. I'm so osrry to hear about the check in issue. I have personally investigated the issue immediately after I saw your review. After I consulted with my staffs, I totally understand that our service was not as quick as can be expected for reugular check in. However, with the guest's safety as our first priority, we had to comply by our policy that we set. That is, to make sure that the guests who check in is the guest who booked the room. This policy is not only implemented in our hotel but throughout many hotels and booking websites. With Hotels.com's also stated that the name of the booking has to be the same name as the passport. It is similiar to when you purchase a air ticket that it said "name as appreared in the passport". However, we try to make your check in as fast as possible and I'm glad that our staffs did the check you in eventually. I would like to apologize to you again on this matter but our hotel has to comply by the safety policy that we put in place since there is nothing more important to our guests than the safety of our guests. It is not only your payment detail and your safety that we put at risk if we allow anyone to use other booking by just mentioned that this booking was made by other people for me, but also other guests in the hotel too. Therefore, I sincerely apologize to you about this. Me and my staffs will discuss this issue in more detail on how we can speed up the check in process for the the booking name difference from whatt it appear in the passport to better accomodate you and other guests. We would like to ask you for another opportunity to serve you again. If you decide to come back to our hotel again, we will do everything we can to make your stay as perfect as possible. Best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! Will Not Recommend
The staff is having poor knowledge on doing name verification during check in. We would suggest the Management to provide more training to them in order to speed up the check in process and to avoid unnecessary dispute with the guest.
Stayed 3 nights in Jan 2019
Response from The House Pratunam on 4 Feb,2019
Thank you so much for your review. I would like to start by saying thank you so much for staying with us. I'm so osrry to hear about the check in issue. I have personally investigated the issue immediately after I saw your review. After I consulted with my staffs, I totally understand that our service was not as quick as can be expected for reugular check in. However, with the guest's safety as our first priority, we had to comply by our policy that we set. That is, to make sure that the guests who check in is the guest who booked the room. This policy is not only implemented in our hotel but throughout many hotels and booking websites. With Hotels.com's also stated that the name of the booking has to be the same name as the passport. It is similiar to when you purchase a air ticket that it said "name as appreared in the passport". However, we try to make your check in as fast as possible and I'm glad that our staffs did the check you in eventually. I would like to apologize to you again on this matter but our hotel has to comply by the safety policy that we put in place since there is nothing more important to our guests than the safety of our guests. It is not only your payment detail and your safety that we put at risk if we allow anyone to use other booking by just mentioned that this booking was made by other people for me, but also other guests in the hotel too. Therefore, I sincerely apologize to you about this. Me and my staffs will discuss this issue in more detail on how we can speed up the check in process for the the booking name difference from whatt it appear in the passport to better accomodate you and other guests. We would like to ask you for another opportunity to serve you again. If you decide to come back to our hotel again, we will do everything we can to make your stay as perfect as possible. Best regards,

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nice and clean newer hotel. Service is good but my room was quite small with little space to maneuver. Location is in the middle of everything.Overall, a very good value.
Stayed 3 nights in Jan 2019
Response from The House Pratunam on 2 Feb,2019
Dear Sir/Madam, Thank you so much for your review! We are very happy to hear that you enjoyed your stay with us and you like our hotel decoration and style. We are the only loft hotel in Pratunam which is our aim to provide a unique experience unlike other hotels. Thank you so much for staying with us and we are looking forward for your next visit. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance to every eat stall, nearby with lot of food store and is very close to shopping area.
Stayed 3 nights in Jan 2019
Response from The House Pratunam Service Team on 16 Jan,2019
Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. We are looking forward to welcome you back again in the near future. Best regards,

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Entire stay was amazing! It was more than we expected. As this is a fairly new hotel, we only booked for a few days and ended up staying for the entire duration of our holidays. Will definitely come back.
Stayed 3 nights in Dec 2018
Response from The House Pratunam Service Team on 4 Jan,2019
Dear Melody, Thank you so much for your valuable feedback and for giving us a perfect score! We are delighted to hear that you enjoyed you stay with us and thank you so much for staying with us. We are looking forward to welcome you back to our hotel again in the near future. Best regards,

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Pleasant stay, loved the modern amenities. Not as noisy as I expected given the location in busy and bustling Pratunam. Cool aircon and adequate water pressure was a plus.
Stayed 5 nights in Dec 2018
Response from The House Pratunam Service Team on 4 Jan,2019
Dear Melody, Thank you so much for your valuable feedback and for giving us a perfect score! We are delighted to hear that you enjoyed you stay with us and thank you so much for staying with us. We are looking forward to welcome you back to our hotel again in the near future. Best regards,

4/10 Poor

Disappointed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was my second stay at the hotel. The first experience was good, which prompted me to book the hotel again. Sadly, the experience this time round was below expectations. I have requested, months in advance, not to be given a corner room. Still, my room was all the way in the dark aisle, beside the emergency exit where they kept their room make-up trolley. Every morning, without fail, I would hear the door of the emergency exit slamming from 8am onwards. It didn't help having a bunch of inconsiderate 'neighbours' staying on the same floor. They would leave the doors of their adjacent rooms opened, allowing their children to scream and run along the corridor. And I have absolutely no idea why they couldn't bring along the card keys with them. Every night, they will knock on their door and expect whoever in the room to open it. Room wise, the bathing space is a mere 1m by 0.5m at max, with a pillar getting in the way. There was no way one could bathe without coming into contact with the absolutely disgusting shower curtain, which gave off a moldy odour. So I have to keep the toilet door shut to avoid having the stench in the room. I did my laundry at my usual shop and they delivered my clothes to the hotel when I was out. When I checked with the male staff, he brushed off my enquiry and told me that the hotel did not receive any laundry. I had to look around to find the big packet of clothes with clear label (by the shop) lying just beside the reception. Not even a sorry
Stayed 5 nights in Dec 2018
Response from The House Pratunam Service Team on 27 Dec,2018
Thank you so much for your feedback. I would like to start by saying thank you so much for staying with us. I'm truly sorry to hear about our staffs performance, I can assure you that this is not our hotel standard at all. I have immediately forwarded your review to our mannagers to make sure that this will not happen again and we would like to thank you for telling us this so we can improve ourselves to better servce our guests. Regarding the shower curtain, I can assure you that we have a schedule for cleaning the curtian, twice a week, so please rest assure that we clean them thoroughly. However, I'm truly sorry to hear that you experience the bad odr from it, I have instruct our staffs to take them out as soon as I see your review. Regarding the disturbance from other room, it is possible that you call our staffs and we can talk to our guests or move the room if possible. Again, I would like to say thank you for choosing our hotel and if you decide to stay with us again for your future visit, I can guarantee you that we will do everything we can to make your stay as perfect as possible.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to platinum mall. Hotel is very nice and cosy.
Stayed 4 nights in Nov 2018
Response from The House Pratunam Service Team on 11 Dec,2018
Dear Sir/Madam, Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. Again, thank you so much for staying with us and we are looking forward to welcome you back again in the near future. Best regards,

10/10 Excellent

Thu Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First, about the location, it’s really close to 7/11, Pratunam Market, Pantip, Platinum Mall, Big C, etc. You can just walk to those places, very convenient. However, it’s not that close to BTS, as you can see on the map. Second, about the staff, they all are friendly and helpful. Third, room experience, the room is very clean, enough for 2, although the bathroom is quite small to me. Also, the soundproof is not that good. I sometimes woke up because people in the aisle talking or the alert of the door room open.
Stayed 4 nights in Nov 2018
Response from The House Pratunam Service Team on 11 Dec,2018
Dear Thu Huong, Thank you so much for your feedback. I'm delighted to hear that you enjoyed your stay with us and thank you very much for giving us a perfect score. Thank you so much for mentioning our hotel location which is strategic. Our hotel's location is within walking distance of Pratunam market, department stores, restaurant and massage store which make it very easy for our guests to enjoy all the activities that Pratunam has to offer. Moreover, I'm glad to hear that our hotel eoom is nice and clean. Regarding the issue you mentioned, I have forwarded your review to the concerning manager already to have the issue resolved as sson as possible. Again, thank you so much for staying with us and we are looking forward to welcome you back again in the near future. Best regards,

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Nice simple hotel in the heart of Pratunam! Near the market and convenience store. Service from Hotel staff has room to improve.
Stayed 2 nights in Nov 2018
Response from The House Pratunam Service Team on 30 Nov,2018
Thank you so much for your valuable feedback. I'm so happy to hear that you enojoyed your stay with us. Thank you so much for mentioning our hotel locaiton which is in the middle of Pratunam market and close to all major department stalls. Again, Thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future. Best regards,

10/10 Excellent

TEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to pratunam
Nice area,comfort new hotel
Stayed 1 night in Nov 2018
Response from The House Pratunam Service Team on 27 Nov,2018
Dear Teo, Thank you so much for your valuable feedback. I'm so happy to hear that you enojoyed your stay with us. Thank you so much for mentioning our hotel locaiton which is in the middle of Pratunam. Again, Thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future. Best regards,

8/10 Good

Jun, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely new hotel in the streets. Close to the morning market. Maybe around 10 minutes walk to platinum fashion mall. But walking along those small alley during the night might be a little dangerous. Morning to afternoon is perfectly fine. Room is as shown on the photo. Overall a good experience!
Stayed 3 nights in Nov 2018
Response from The House Pratunam Service Team on 16 Nov,2018
Dear Jun, Thank you so much for your valuable feedback. I'm so happy to hear that you enojoyed your stay with us. Thank you so much for mentioning our hotel locaiton which is in the middle of Pratunam market and close to all major department stalls. Regarding to the security, please, rest assure that we have security guards station 24 hours and our hotel also operate 24 hours and ready to assit our guests in every needs. Also, our hotel lock the front entrance with key card and only the geusts who hold key card and enter our hotel. Again, Thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is still very new so most of the taxi/grab or tuk tuk driver don't know about the location of the hotel so we have to walk out to roadside instead of they fetch us at the hotel. It's convenient that there's 7 eleven nearby.
Stayed 3 nights in Nov 2018
Response from The House Pratunam Service Team on 12 Nov,2018
Dear Sir/Madam, Thank you so much for your review. I'm delighted to hear that you enjoy your stay with us. I'm so sorry for the grab issue we are currently in talk with the grad officer to set up the pick point at our hotel to solve this issue. Thank you so much for mentioning our hotel location which is in the middle of pratunam market and there are 7-11 nearby as well. Again, thank you so much for staying with us and we are looking forward to see you again in the near future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value worth of money
Stayed 1 night in Nov 2018
Response from The House Pratunam Service Team on 9 Nov,2018
Dear Sir/Madam, Thank you so much for your review and for giving us a perfect score! We truly delighted to hear that you enjoyed your stay with us and we are looking forward for your next visit. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Very clean and comfortable stay. Incredible for that price. The area is about 15 min walk to the closest train station, so solo female travelers might want to take note of that. That said, the area is bustling til midnight so it is relatively safe.
Stayed 3 nights in Nov 2018
Response from The House Pratunam Service Team on 9 Nov,2018
Dear Sir/Madam, Thank you so much for your kind words! We truly delighted to hear that you enjoyed your stay with us. We are glad to hear that our hotel room is clean with a great hotel location. Again, thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future. Best regards,

10/10 Excellent

sock ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy room. Good location.
Stayed 5 nights in Oct 2018
Response from The House Pratunam Service Team on 6 Nov,2018
Dear sock ling on, Thank you so much for your kind words! We truly delighted to hear that you enjoyed your stay with us. We are glad to hear that our hotel room is clean and our staffs provided an exceptional service with a great hotel location. Again, thank you so much for staying with us and we are looking forward to welcome you to our hotel again in the near future. Best regards,

10/10 Excellent

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with excellent location!
New hotel and excellent location! Small room with comfortable bedding.
Stayed 2 nights in Nov 2018
Response from The House Pratunam Service Team on 5 Nov,2018
Dear Winifred,ear Soifa, Thank you so much for your kind words and giving perfect score! We are so glad that you enjoyed your time with us. Me and all my staffs are very happy to hear this. Moreover, our hotel location, like you kindly mentioned, is strategic since it is in the middle of pratunam and close to everthing like eating, shopping and many more. Again, thank you so much for staying with us and we are looking forward to your next visit. Best regards,

8/10 Good

Syaleong, Sarawak

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from The House Pratunam Service Team on 23 Oct,2018
Dear Syaleong, Thank you so much for your review! We are happy to hear that you enjoy your stay with us and we are looking forward to welcome you back to our hotel again in the future.

8/10 Good

Jason, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from The House Pratunam Service Team on 11 Oct,2018
Dear Jason, Thank you so much for your review! We are very happy to hear that you enjoyed your stay with us Thank you so much for staying with us and we are looking forward for your next visit. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very nice and stylish hotel, but the room is a little bit too small for 2 pax
Stayed 2 nights in Sep 2018
Response from The House Pratunam Service Team on 1 Oct,2018
Dear Sir/Madam, Thank you so much for your review! We are very happy to hear that you enjoyed your stay with us and you like our hotel decoration and style. We are the only loft hotel in Pratunam which is our aim to provide a unique experience unlike other hotels. Thank you so much for staying with us and we are looking forward for your next visit. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from The House Pratunam Service Team on 27 Sept,2018
Dear Sir/Madam, Thank you so much for your review and for giving us a perfect score! We truly delighted to hear that you enjoyed your stay with us and we are looking forward for your next visit. Best regards,

8/10 Good

Casey, Sinagpore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel near train station
3 night stay, convenient location, helpful staffs.
Stayed 3 nights in Sep 2018
Response from The House Pratunam Service Team on 17 Sept,2018
Dear Casey, Thank you so much for your review. We are happy to hear that you enjoyed your stay with us especially our hotel location which is strategic and close to the market and a lot of food stores. Regarding the breakfast, I'm truly sorry about the limited number of choices but I have send your review to the kitchen staffs already to see where we can add new menu in. Also, each day you will have 2 choices of breakfast but that 2 choices are different depending on the day, for instance, Monday will be 2 choices and Tuesday will have another 2 which are different. However, we will take your review to improve our hotel service. Moreover, thank you so much for mentioning our hotel service which is helpful. Thank you so much for staying with us and we are looking forward to your next visit. Best regards,

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from The House Pratunam Service Team on 14 Sept,2018
Dear Eric, Thank you so much for your review. We are so glad that you enjoyed you stay with us. Thank you so much for staying with us and we are looking for ward for your next visit. Best regards,