All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 5 out of 19 reviews" "
10 - Excellent
5
Rating 8 - Good. 6 out of 19 reviews" "
8 - Good
6
Rating 6 - Okay. 5 out of 19 reviews" "
6 - Okay
5
Rating 4 - Poor. 1 out of 19 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 19 reviews" "
2 - Terrible
2
7.6/10
Cleanliness
7.6/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Wasan
11 Dec,2023
Wasan
Stayed 5 nights in Dec 2023
10/10 Excellent
Chhun
16 May,2023
Liked: Property conditions & facilities
Chhun
Stayed 2 nights in May 2023
Response from Prasit The Konnect Hotel Pratunam Bangkok. on 19 May,2023
Thank you very much Chhun On. We really appreciate you taking the time to share your experience stay an excellent review with us. We take great pride in the service our hotel, it is our goal to provide a comfortable and convenient experience for every guest and we look forward to welcoming you back again soon.
6/10 Okay
Avery
23 Sept,2019
Liked: Staff & service
Disliked: Cleanliness
Rooms for improvement.
Shower head was spoilt. When you remove the card from the hotel room the electricity of the fridge will be stop. Asked for more hangers but they are unable to produce it.
Avery
Stayed 3 nights in Sep 2019
Response from Sarawood on 26 Sept,2019
Thank you very much for staying at our hotel for you and your friends. We will fix the best for you and in the future we hope to serve you again. Best regards, Connect Hotel.
4/10 Poor
Verified traveller
30 Jun,2019
Liked: Cleanliness
Disliked: Property conditions & facilities
Verified traveller
Stayed 2 nights in Jun 2019
Response from SARAWOOT on 14 Aug,2019
THANK YOU VERY MUCH FOR YOUR STAYING AT OUR HOTEL.HOPE TO SEE WITH YOU IN NEXT TIME. BEST REGARDS THE KONNECT HOTEL
Very very Bad.
Staff very rude.
1. Not honnest (i keep cherry fruit, than they eat it)
2. Charge extra person but when i call for extra bed n extra towel they never give.
3. My friend see a gosh at level 4 near lift.
Verified traveller
Stayed 2 nights in Feb 2019
Response from Jean on 20 Feb,2019
Dear Guest,
Thank you for letting us know the details of your recent stay with us.
We have reviewed the points you have made with our service team and can clarify the following :
First case :
After reviewing your guest folio, it appears that you booked 1 Triple Room for 3 pax during Feb.7-10, 2019. On Feb. 7, 2019, you & your group total 4 pax check-in.
Our staff informed you that you have to pay THB600.-per night for extra person NO extra bed. You accepted our offer. So, we provided extra pillow, towel and amenities as agreement.
Second case:
On Feb. 10, 2019 after you check-out from the hotel,
you informed our staff that you forgot Cherry in your room. Our staff immediately check everything in your room but he found nothing. We are sure that you misunderstood.
Third case:
Our hotel has been established since 2013, this place
is very nice & clean. No comments / No complaints from guests regarding mystery or ghost in the hotel. We take these comments seriously. We are unclear of how you would expect from the hotel.
We are sure that we can clarify all misunderstood case to everyone. This is fact.
Sincerely
Front Staff Team
The Konnect Hotel
8/10 Good
Verified traveller
Travelled with family
10 Feb,2019
Liked: Staff & service
Convenient. Walking distances to platinum mall and other shopping centers. Would be good if there are more lightings outside the hotel.
Walking distant from airport rail link.
Should improve the door (main and toilet) condition (light and w/o shopper) if possible as you can hear doors slamming early morning and at night too.
Verified traveller
Stayed 3 nights in Feb 2019
Response from WOODY on 1 Apr,2019
Dear Value customer; first and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation. I look forward in hearing from you and looking forward to welcome you at The Konnect Hotel Yours sincerely, Wirapran The Konnect Hotel, Pratunam, Bangkok, Thailand
6/10 Okay
Tui, Vientiane, Laos
25 Jul,2018
Good for a price hotel with good location
Check-in time took too long. Non-smoking room but cigarette smell remains strong. Room deposit money too high.
Tui
Stayed 3 nights in Jul 2018
Response from Wirapran on 28 Jul,2018
Dear Value customer;
first and foremost I want to sincerely apologize for this.
We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation.
I look forward in hearing from you and looking forward to welcome you at The Konnect Hotel
Yours sincerely,
Wirapran
The Konnect Hotel, Pratunam, Bangkok, Thailand
8/10 Good
Verified traveller
26 Jun,2018
Liked: Cleanliness, staff & service
The hotel is located near shopping center
Their service is good staffs are friendly and helpfully.
Verified traveller
Stayed 3 nights in Jun 2018
Response from san oo on 26 Jun,2018
Dear Anonymous,
Thank you so much for you review.
Thank you very much for staying with THE KONNECT. Have a good day.
Respectfully yours,
Kosan
Dear Value Customer Chandinne,
We’d like to thank everything for coming and staying with The Konnect. I really appreciate your kind score. Your review will make the inspiration for better service. Hopefully to serve you next time. Have a great day.
Very truly yours,
The Konnect service
6/10 Okay
Verified traveller
18 Apr,2018
Disliked: Property conditions & facilities
Needs lighting outside the HOTEL
Wheather was warm in the day.
Verified traveller
Response from Jakkrit on 15 Jun,2018
Dear Value Customer Anonymous;
Thanks you for letting us to serve you. We'd apologized for not inconvenience your offer are out of hotel we couldn't control weather and the lighting outside. Our property is located at quiet housing zone good for rest and very nearly pratunam market by walk only 50 meter. Anyway we so sorry. Get comfortable,if we can we will do at best. Hopefully you will be come back to use service in our hotel again on next time.
Best regards,
Jakkrit
The Konnect Pratunam Bangkok Thailand
10/10 Excellent
Verified traveller
20 Feb,2020
Verified traveller
Stayed 2 nights in Feb 2020
Response from WOODY on 21 Feb,2020
Dear Value customer; Thank you for letting us to serve you. As per your required for our customers health and comfort. This property is a smoke-free environment. Don’t worry be happy. Have a wonderful trip Truly yours, Woody The Konnect pratunam Bangkok Thailand
es bueno, la zona es algo ruidosa, pero si buscan descansar esta bien.
Verified traveller
Stayed 1 night in Nov 2019
Response from WOODY on 11 Jan,2020
Dear Value customer; Thank you for letting us to serve you. As per your required for our customers health and comfort. This property is a smoke-free environment. Don’t worry be happy. Have a wonderful trip Truly yours, Woody The Konnect pratunam Bangkok Thailand
Dear Value customer;
Thank you for letting us to serve you. As per your required for our customers health and comfort. This property is a smoke-free environment.
Don’t worry be happy. Have a wonderful trip
Truly yours,
Woody
The Konnect pratunam Bangkok Thailand
Dear Value Customer , We’d like to thank everything for coming and staying with The Konnect. I really appreciate your kind score. Your review will make the inspiration for better service. Hopefully to serve you next time. Have a great day. Very truly yours, The Konnect service
6/10 Okay
Verified traveller
Travelled with group
19 Apr,2019
simple hotel!! not much good ! room so small! servic is goo! and cleaning is ok!
Verified traveller
Stayed 4 nights in Apr 2019
Response from SOE on 24 Apr,2019
THANK ALOT FOR YOUR COMMENT . HOPE TO SEE YOU IN NEXT TIME.
BEST REGARDS THEKONNECT
Dear Value customer; first and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation. I look forward in hearing from you and looking forward to welcome you at The Konnect Hotel Yours sincerely, Woody The Konnect Hotel, Pratunam, Bangkok, Thailand