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Reviews of The Konnect Hotel

3 out of 5
The Konnect Hotel
36 Petchaburi Soi 17, Petchaburi Road, Pratunam, Phayathai, Ratchathewi, Bangkok, Bangkok

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Wasan

Stayed 5 nights in Dec 2023

10/10 Excellent

Chhun

Liked: Property conditions & facilities
Stayed 2 nights in May 2023
Response from Prasit The Konnect Hotel Pratunam Bangkok. on 19 May,2023
Thank you very much Chhun On. We really appreciate you taking the time to share your experience stay an excellent review with us. We take great pride in the service our hotel, it is our goal to provide a comfortable and convenient experience for every guest and we look forward to welcoming you back again soon.

6/10 Okay

Avery

Liked: Staff & service
Disliked: Cleanliness
Rooms for improvement.
Shower head was spoilt. When you remove the card from the hotel room the electricity of the fridge will be stop. Asked for more hangers but they are unable to produce it.
Stayed 3 nights in Sep 2019
Response from Sarawood on 26 Sept,2019
Thank you very much for staying at our hotel for you and your friends. We will fix the best for you and in the future we hope to serve you again. Best regards, Connect Hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2019
Response from SARAWOOT on 14 Aug,2019
THANK YOU VERY MUCH FOR YOUR STAYING AT OUR HOTEL.HOPE TO SEE WITH YOU IN NEXT TIME. BEST REGARDS THE KONNECT HOTEL

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
15 mins walk to BTS. King size bed. Electric Water jug free loan. Room very spacious.
Stayed 3 nights in Mar 2019
Response from SOE on 24 Apr,2019
THANK YOU VERY MUCH FOR YOUR STAYING AT OUR HOTEL.HOPE TO SEE WITH YOU IN NEXT TIME. BEST REGARDS THE KONNECT

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location-transport, walking distance, foods, shopping, travelling to and flow from airport easily access by BTS rail.
Stayed 2 nights in Mar 2019
Response from SOE on 24 Apr,2019
LOVELY REVIEW.THANK YOU SO MUCH.HOPE TO SEE YOU IN NEXT TIME. BEST REGARDS THE KONNECT

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very bad
Very very Bad. Staff very rude. 1. Not honnest (i keep cherry fruit, than they eat it) 2. Charge extra person but when i call for extra bed n extra towel they never give. 3. My friend see a gosh at level 4 near lift.
Stayed 2 nights in Feb 2019
Response from Jean on 20 Feb,2019
Dear Guest, Thank you for letting us know the details of your recent stay with us. We have reviewed the points you have made with our service team and can clarify the following : First case : After reviewing your guest folio, it appears that you booked 1 Triple Room for 3 pax during Feb.7-10, 2019. On Feb. 7, 2019, you & your group total 4 pax check-in. Our staff informed you that you have to pay THB600.-per night for extra person NO extra bed. You accepted our offer. So, we provided extra pillow, towel and amenities as agreement. Second case: On Feb. 10, 2019 after you check-out from the hotel, you informed our staff that you forgot Cherry in your room. Our staff immediately check everything in your room but he found nothing. We are sure that you misunderstood. Third case: Our hotel has been established since 2013, this place is very nice & clean. No comments / No complaints from guests regarding mystery or ghost in the hotel. We take these comments seriously. We are unclear of how you would expect from the hotel. We are sure that we can clarify all misunderstood case to everyone. This is fact. Sincerely Front Staff Team The Konnect Hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Convenient. Walking distances to platinum mall and other shopping centers. Would be good if there are more lightings outside the hotel. Walking distant from airport rail link. Should improve the door (main and toilet) condition (light and w/o shopper) if possible as you can hear doors slamming early morning and at night too.
Stayed 3 nights in Feb 2019
Response from WOODY on 1 Apr,2019
Dear Value customer; first and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation. I look forward in hearing from you and looking forward to welcome you at The Konnect Hotel Yours sincerely, Wirapran The Konnect Hotel, Pratunam, Bangkok, Thailand

6/10 Okay

Tui, Vientiane, Laos

Good for a price hotel with good location
Check-in time took too long. Non-smoking room but cigarette smell remains strong. Room deposit money too high.
Stayed 3 nights in Jul 2018
Response from Wirapran on 28 Jul,2018
Dear Value customer; first and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation. I look forward in hearing from you and looking forward to welcome you at The Konnect Hotel Yours sincerely, Wirapran The Konnect Hotel, Pratunam, Bangkok, Thailand

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is located near shopping center
Their service is good staffs are friendly and helpfully.
Stayed 3 nights in Jun 2018
Response from san oo on 26 Jun,2018
Dear Anonymous, Thank you so much for you review. Thank you very much for staying with THE KONNECT. Have a good day. Respectfully yours, Kosan

8/10 Good

chandinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Jakkrit on 15 Jun,2018
Dear Value Customer Chandinne, We’d like to thank everything for coming and staying with The Konnect. I really appreciate your kind score. Your review will make the inspiration for better service. Hopefully to serve you next time. Have a great day. Very truly yours, The Konnect service

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Needs lighting outside the HOTEL
Wheather was warm in the day.
Response from Jakkrit on 15 Jun,2018
Dear Value Customer Anonymous; Thanks you for letting us to serve you. We'd apologized for not inconvenience your offer are out of hotel we couldn't control weather and the lighting outside. Our property is located at quiet housing zone good for rest and very nearly pratunam market by walk only 50 meter. Anyway we so sorry. Get comfortable,if we can we will do at best. Hopefully you will be come back to use service in our hotel again on next time. Best regards, Jakkrit The Konnect Pratunam Bangkok Thailand

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from WOODY on 21 Feb,2020
Dear Value customer; Thank you for letting us to serve you. As per your required for our customers health and comfort. This property is a smoke-free environment. Don’t worry be happy. Have a wonderful trip Truly yours, Woody The Konnect pratunam Bangkok Thailand

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es bueno, la zona es algo ruidosa, pero si buscan descansar esta bien.
Stayed 1 night in Nov 2019
Response from WOODY on 11 Jan,2020
Dear Value customer; Thank you for letting us to serve you. As per your required for our customers health and comfort. This property is a smoke-free environment. Don’t worry be happy. Have a wonderful trip Truly yours, Woody The Konnect pratunam Bangkok Thailand

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはみんな親切でフレンドリーでした。 室内も清潔で気持ち良かったです。
Stayed 3 nights in Nov 2019
Response from woody on 22 Nov,2019
Dear Value customer; Thank you for letting us to serve you. As per your required for our customers health and comfort. This property is a smoke-free environment. Don’t worry be happy. Have a wonderful trip Truly yours, Woody The Konnect pratunam Bangkok Thailand

10/10 Excellent

Hien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from sarawood on 19 Sept,2019
THANK YOU VERY MUCH FOR YOUR STAYING AT OUR HOTEL.HOPE TO SEE WITH YOU IN NEXT TIME. BEST REGARDS THE KONNECT HOTEL

10/10 Excellent

EVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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员工都很亲切。。。需要什么向front desk 说声就有了。。价格也合理。。附近有7eleven, 按摩,夜市。。。
Stayed 4 nights in Apr 2019
Response from SARAWOOD on 8 Oct,2019
Dear Value Customer , We’d like to thank everything for coming and staying with The Konnect. I really appreciate your kind score. Your review will make the inspiration for better service. Hopefully to serve you next time. Have a great day. Very truly yours, The Konnect service

6/10 Okay

Verified traveller

Travelled with group
simple hotel!! not much good ! room so small! servic is goo! and cleaning is ok!
Stayed 4 nights in Apr 2019
Response from SOE on 24 Apr,2019
THANK ALOT FOR YOUR COMMENT . HOPE TO SEE YOU IN NEXT TIME. BEST REGARDS THEKONNECT

6/10 Okay

YICHE

Liked: Cleanliness
Disliked: Property conditions & facilities
地點離就在市場旁,很方便,但設施簡陋,冷氣開很久才開始運作,洗手台有些堵塞,早餐很失望,房間偏小,我一個人住還可以,如果兩個人就略顯壅擠
Stayed 2 nights in Jan 2018
Response from woody on 20 Feb,2019
Dear Value customer; first and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation. I look forward in hearing from you and looking forward to welcome you at The Konnect Hotel Yours sincerely, Woody The Konnect Hotel, Pratunam, Bangkok, Thailand