Shangri-La Hotels and Resorts, Batu Ferringhi hotels

"Everything was excellent, every department, & the hospitality of the staff as always 5 star, thats why we have stayed so many times"

"Amazing sea views room Breakfast was outstanding in choice and quality. Room was a good size and clean Only downsides 1. Reception was up on the 20th floor. Meant if you wanted to speak to the. You had to go all the way upstairs 2 there was no where to put your suitcase in the room. A suitcase stand would have been helpful "

"Great service"

"Very nice shower. Clean and comfortable beds. Excellent stay."

"Relaxing resort with great views. We enjoyed the swimming pools, walks by the beach, massages at the spa and the wonderful breakfasts. The staff were lovely. "

"Clean Room, facilities is top notch and amazing, location near various locations of Georgetown. Most importantly, quality service provided by the staffs. 10/10"

"Excellent service at check in"

"A gem of a hotel! The staff were super helpful, the building in a colonial style - no concrete in sight. The common areas were peaceful and the extras much appreciated. Wonderful place."

"The service staff were very accommodating and the rooms were new and very clean."